I have used Triple Whale since 2021 across 5 brands. The platform makes attribution so clear and allows marketers to effectively make decisions with clarity. I can't recommend it enough. It's pric... See more
Company replied
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We worked with Christianne Cancellieri to set up Sonar Send (we've been working with Triple Whale for years and have been pleased with their product and support). It started with a quick call where sh... See more
Company replied
Hyros is much better !! Im on starter plan which is 149 usd , and they kept billing me 459 usd instead for months even tho i reached out to them multiple times, and they didnt want to refund. Mislea... See more
Company replied
Used Triple Whale for several months and experienced a ton of bugs. From their magic pixel not working to the integrations going down to an update affecting stores UX we will not be sad to see it go.... See more
Company details
Written by the company
Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations. That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective. More than 50,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually.
Contact info
United States
- triplewhale.com
3.1
Average
43 reviews
Replied to 56% of negative reviews
Typically replies within 2 weeks
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App ok but painfull to unsubscribe
Used the app for 3 months and got good infos but when i needed to cancel the subscription it is a painfull process = there is nothing/nowhere on the app to cancel the subscription and you have to start to discussing with their team which will insisit to not leave etc and fill in a form to explain why you leave etc.. not fair and feel a bit abused! I lost 1.5h to get it done!
September 15, 2022
Unprompted review
Don't waste your time. Just use UTM's properly and run a report in Shopify as that is how they are pulling info.
Used Triple Whale for several months and experienced a ton of bugs. From their magic pixel not working to the integrations going down to an update affecting stores UX we will not be sad to see it go. For as much as they are charging ($300-$1,000) per month ) they shouldn't use paying customers to beta test. While it is nice to see everything in one place, all TW is doing is aggregating data. Just google how to properly use UTM's and name them so you know where the traffic is coming from ( ads and landing pages etc ) and you can create a similar dashboard inside Shopify by running a report - for FREE.
March 9, 2022
Unprompted review
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