While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and excellent service, both from office personnel and local guides. Many people highlight the well-organized holidays, with detailed itineraries, comfortable accommodations, and a good balance of guided tours and free time. The locations visited are frequently described as fantastic, offering rich historical and cultural experiences. However, some customers expressed dissatisfaction with the quality of certain aspects, such as hotel accommodations in specific locations, which were sometimes far from city centers or of lower standard. A few reviewers also mentioned issues with communication, disorganization from some guides, or difficulties understanding guides with strong accents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Holidays

People report positive experiences with holidays. Many customers were extremely satisfied with their trips,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and attentiveness of guides... See more

Location

Consumers generally express satisfaction with the locations visited, highlighting beautiful scenery,... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praised the excellent hotel... See more

Based on these reviews

Rated 5 out of 5 stars

We met Patrick our guide at the airport in Chiang Rai from there he got us settled into the hotel allowing time for a break then off to visit white temple, Blue temple and took us out for an amazing... See more

Rated 5 out of 5 stars

Our tour through Greece was exactly as advertised and I cannot say enough about our great local guide, knowledgeable, helpful, patient and excellently laid out daily travel with plenty of stops for ph... See more

Company replied

Rated 5 out of 5 stars

We have not initiated our tour to S Korea & Japan yet, but so far, I only have good things to say about TripOppo. My experience with Candie has been excellent. She has been great and answered all my q... See more

Rated 5 out of 5 stars

Our recent 15 days trip to China and Hongkong organized by TripOppo, was nothing short of exceptional!! The hotels were extremely good, the local guides were knowledgeable, personable and humorous.... See more


Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Life is all about great adventures (Trip) and good friends (Oppo). Like a friendly dolphin, TripOppo is the most intimate friend of our clients. Our team is composed of a number of senior travel professionals, from product planning to operations. They are all hands-on and committed to being the best in the business. TripOppo fully focuses on what we do best: group travel, and is committed to creating more valuable trips at affordable prices, with the most unique itineraries and the best arrangements for our travel enthusiasts. Let's Travel!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The local guides for our Thailand trip…

The local guides for our Thailand trip were so efficient and helpful. In ChaingRai and ChaingMai Wasa went above and beyond. She arranged the best food experiences and accompanied us on all of the experiences, providing information and advice. We could contact her anytime and she responded immediately.

October 22, 2025
Unprompted review
Rated 3 out of 5 stars

Im rating my recent trip to Turkey/…3

Im rating my recent trip to Turkey/ Greece trip 3 due to the local guide( Pinar) on her inability to communicate and give directions clearly.
Most of us have trouble understanding her very strong Turkish accent. We just gave up listening. We have the tour director/ and local guide all throughout our trip which is futile. They are constantly arguing.Tripoppo should take this matter seriously on providing well spoken travel guides. Good thing we had a very united group which makes our adventure worthwhile.

October 10, 2025
Unprompted review
TripOppo logo

Reply from TripOppo

Hello Cristina, thank you for sharing your feedback regarding your recent Turkey and Greece trip. We’re very sorry to hear about your experience with the local guide and the communication challenges you encountered.

We take this matter seriously, as the quality and professionalism of our guides are essential to ensuring a great travel experience. One of our agents will be reaching out to you to gather more details and assist with our internal investigation.

Rated 5 out of 5 stars

A Whirlwind Return to My Homeland

Just came back from our whirlwind 13-days China trip. Everything promised was fulfil, so yes TripOppo delivered! Our guides were well informed and looked after every details. Fei Fei & George were most efficient and informed! Yes, we will certainly book through TripOppo again. Thank you.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

pan and Hong Kong dint not…total disaster

trip to Japan and Hong Kong dint not have anyone to pick me up at the airport and the language barrier was very hard to get to the hotel you company need to organize better them have find my own transportation to the airport in toyko them arrived at Hong Kong star all over again w/ ride to the hotel and them no communication for the tour the next day the I pay ..218 dollar lost .I ..them I got call to the hotel ant try to get the next day and they say I had to pay extra 218 dollars cash so and get to see anything at Hong Kong very disappointed trip hope you fix those problems

September 8, 2025
Unprompted review
TripOppo logo

Reply from TripOppo

Hello Oscar, thank you for sharing your feedback. We’re very sorry to hear about the challenges you faced during your Japan and Hong Kong trip. Please note that airport-to-hotel transfers were not included in the tour package you booked.

Rest assured, one of our agents will be reaching out to you directly to review the details and assist in resolving your concerns. We truly value your feedback and are committed to improving our services.

Rated 4 out of 5 stars

Croatia, Bosnia and Slovenia

Hotels were wonderful. Good location.
Bus driver was excellent.
City guides were well-spoken, polite, able to answer questions, knowledgeable, and had good delivery.
Our guide, Sammy, was very diligent, willing to meet our needs. He made the trip very enjoyable.
To improve communication, guides should be to the point with their answers, and then "flesh it out", with details and context. Otherwise, there is too much talk and not enough information. Less is more!
Food was good, and we had opportunity to experience local cuisine one our own, with recommendations from the guides.
Service from Tripoppo was good, timely and well presented.
Other travellers had already experienced the company and gave positive reviews for previous trips they had taken. Overall, a great experience, with a good balance of history, culture, nature and opportunity to explore and experience.
Thanks.

September 9, 2025
Unprompted review
Rated 4 out of 5 stars

South Korea/Japan

This year, I had decided to do an Asia trip (South Korea, Japan and China) through Tripoppo and was not disappointed. Belle, my tour operator did a fantastic job in handling my whole tour which included a portion of their China tour package. She took into consideration our needs, timelines, inquiries, flight tickets to designated destination for the extended tour and made the whole trip so seamless. She was patient and friendly and made my Asia trip a wonderful experience. The only thing that did not meet my expectations was the hotel accommodations and meals in Japan. The hotels we stayed at were older and some of their rooms were under renovations. In Hamamatsu, we stayed at the Grand Hotel and trust me, there was nothing grand about this hotel. One of the rooms we were given had a bad odor and the bathroom was full of mold. We had to change rooms and moved to a newly renovated room. Why was this not handled during booking time!!! The selections offered on the hotel breakfast buffets in Japan were also less than desirable. For this reason, I gave the tour 4 star rating only.
I would also put in a few words about my tour guides in South Korea and Japan. In Korea, my tour guide was Mini Kim and right from the start, I felt very welcomed to South Korea. Mini had such a warm, friendly and open personality. She guided us through many historical sites and her wealth of knowledge on the history of places we visited made my visit was a huge bonus. I learned so much about Korea’s history and culture through her and found it so much more interesting that I wanted to know more. I love the Hanbok experience and walking through the temples, visiting the DMZ zone, etc. Mini was very patient with us and answered any questions we had on our trip. She was efficient and caring to everyone on the tour. I found it so amazing how she made our whole tour group gel together in such a short period of time. We started out as a group of strangers and in the end, we all became a “family”. To be able to accomplish this not only shows her experience in guiding a group but having a rare talent. Mini truly made my Korea a wonderful experience and most memorable…one that I will not forget. I had so much fun on this tour that I definitely will want to visit other parts of Korea again.
When we arrived in Japan. We found out that there was another tour group joining our group and as a result, we were split up into two groups due to size. It was a huge disappointment that our original tour group could not travel together anymore given the fact that we had spent a lot of time to get to know one another and had bonded from our previous tour. The newer group did not need to join with us as they could have easily made a group on their own rather than mixing us all in as one and then splitting us up. Despite this upset, Kuro, our tour guide did a wonderful job in guiding us through our tour. He was very helpful and looked after us
He was always prompt with answering my questions and handled everything such as schedules, daily itinerary efficiently.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Acknowledgment of Max’s Excellent Support

There are almost three weeks left until our departure, and I would like to share my appreciation for Max. So far, he has been very responsive and responsible. He has called me and sent me emails, which has made the entire procedure very comforting.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

The places to see...Croatia, Slovenia, for sure!

We loved our Croatia, Bosnia, Slovenia trip with TripOppo...great chance to visit wth our friends and meet other fantastic travelers. The itinerary was well-organized offering us a variety of culture with excellent guided tours. We really enjoyed our free time to wander and explore, especially when we stayed 2 nights in one place. We really appreciated the excellent organizational skills provided by the team setting up the itinerary, flights to Toronto and to Zagreb and return, the great accommodations, and to our tour guide and driver who made the bus trip so enjoyable. We would definitely travel with TripOppo again . Kudos to all!

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

It was easy and efficient to contact my…

It was easy and efficient to contact my rep Belle by phone or by e-mail. She addressed any questions or concerns quickly and thoroughly. There were no hidden aspects of the Tours I booked for my clients.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Highlights of China & Hong Kong - Travelzo

We booked our 13 days Highlights of China & Hong Kong - Travelzo with Max from Tripoppo and he was very nice & helpful. Infact, Max took care of all our bookings, answered expertly to all our questions & concerns.
He also advised us on how to prepare for the trip and in short, he took care of everything for us.
We were very privileged to have Max as our booking agent and highly recommend him to everyone!
Thanks a lot Max!

Cheers,
Margaret M. (Party of 4 persons)

August 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look