Tripsta Reviews 

THIS IS A CRIMINAL NETWORK THAT MOST BE INVESTIGATED BY THE SECURITY BODIES..........YOU PEOPLE ARE DE-DEFRAUDING PEOPLE WITH FAKE TICKETS

Received below message this morning 2 months after I made the booking. Not sure what would happen to my money as I have used my debit card. On top of that the prices have significantly increased for new tickets.
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Dear Customer,

We are sorry to inform you that your booking has been cancelled due to flight issuing conflicts we are currently facing. Unfortunately, due to these technical issues in our system we are unable so assist you regarding this matter. You will need to communicate directly with the airline. tripsta cannot make any request for rebooking or refund.

We strongly recommend that you contact your bank provider in order to receive instructions about any necessary actions you can take to get a refund.

Again, we are extremely sorry and we would like to apologize for any inconvenience this caused. Thank you for your understanding.

Best regards,

Egkor Tektonidis
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Please share if any of you have a solution

Onderstaande mail gekregen. Op hun verzoek contact gezocht met de airlines. Daar werd mij verteld dat Tripsta de vluchten heeft geannuleerd en ze het geld naar hen hebben teruggestort. Ik krijg echter op geen enkele contact met Tripsta.

Dear Customer,

We are sorry to inform you that your booking has been cancelled due to flight issuing conflicts we are currently facing. Unfortunately, due to these technical issues in our system we are unable so assist you regarding this matter. You will need to communicate directly with the airline. tripsta cannot make any request for rebooking or refund.

We strongly recommend that you contact your bank provider in order to receive instructions about any necessary actions you can take to get a refund.

Again, we are extremely sorry and we would like to apologize for any inconvenience this caused. Thank you for your understanding.

Best regards,

Egkor Tektonidis

i booked a ticket trough tripista to Tunisia since 2 months my flight is after 4 days yesterday i receive an email that the flight is canceled they didn't even contact me and they dint refund ,my money and im in very bad situation i cant take my money back and i cant reach them and i do not t found another booking in the same date

I booked the tickets at start of May for August. Yesterday got a call from Airline saying that they have not paid them hence I cannot use my tickets of over £850 !!!

Tripsta!! Answer please what is the situation... No answer from the agency at all..

I have bought the extra service for any change,and unfortunately I have to use it,I canceled my booking because my grandma suddenly passed away,but I didn’t get the refund!!!!!!!!
$1500Ero!!!!!!!!!!!! Please gives me the refund!!!!!
I need the money to pay so much payment for the funeral!!!!!!
Don’t steal my money please.....

Dear users,

First of all: do not book anything at tripsta!!! This website is the most worst thing one can find online. I booked a flight for my girlfriend to come home from China 3 month before the actual trip. 10 days before the flight would departure tripsta canceled the flight at the airline before contacting us (my girlfriend was already in the middle of her China trip). After 100 tries to reach the “customer service” line I gave up and booked a new flight directly at the airline. I won’t get the money back from tripsta, so again DON’T BOOK ANYTHING there!!!!!

Similar story to all the recent reviews. Booked and confirmed a flight two months ago and was due to fly in 8 days then the booking is cancelled out of thin air. Airline can’t do anything at all and tripsta have taken the refund, run and left me stranded. Incredible that this happens through something like Skyscanner, I hope they remove them indefinitely from their search system! Unreal. Avoid avoid !!

I made a reservation through this website And anybody sent me any information about receipts, place in plane or luggage
I ve sent dozens of e-mail And nobody unswer!!

Honestly, I have used Tripsta in the past and have had no issues at all. I got cheap flights, didn't need to make any changes or cancellations and the flights went off without a hitch.

As the flurry of recent negative reviews here shows though, this isn't the case anymore. Tripsta aren't even bothering to reply to people on here with the generic 'we value your feedback and promise to sort it out' rubbish now.
Simple explanation: they've had it.

They're not issuing tickets anymore; a quick visit to the website tells you that much. As for me trying to cancel a flight and get a refund due to serious family health issues; no chance!
Their phone lines are dead because they can't pay the staff to man them, and the generic email reply tells you to go directly to the airline for a refund. Of course, this is not possible. Most airlines won't interfere with flights booked by travel agencies. Mine (TAP Air Portugal) can't modify the flight booked, even when I tell them that Tripsta can't do it because they don't exist. This generic reply from Tripsta is just their way of passing on responsibility (pointing at someone who might help and running away).

This doesn't end happily. The airline company can't process a refund because it has to be through the travel agency. And to all intents and purposes, the travel agency no longer exists. How on earth I can get anywhere near that money now is anyone's guess. If anyone has any advice it would be much appreciated, but I've thrown in the towel on this one - I've got a life to enjoy and trying to sort this out will I imagine just be a fruitless waste of my time.

(For the record - I checked the IATA code on my booking reference and it was not recognized). You can check yours on IATA's website too.

My booking ref F91382510. I had to cancel the tickets however not get the refund yet. Tried to call them, but no luck. Email remain unanswered.

Even I have same experience as below. Next week is my travel date and today I got an email saying
“Dear Customer,
We are sorry to inform you that your booking has been cancelled due to flight issuing conflicts we are currently facing. Unfortunately, due to these technical issues in our system we are unable to assist you regarding this matter. You will need to communicate directly with the airline. tripsta cannot make any request for rebooking or refund. We strongly recommend that you contact your bank provider in order to receive instructions about any necessary actions you can take to receive a refund.”

I contacted the airline and they told me that Tripsta had cancelled my booking one week back and they have sent refund to Tripsta on 09-Jul-2018. Airline have told that they can't do anything now as its not a valid booking anymore.

I am unable to reach Tripsta over phone, email or chat. I am at risk of loosing huge money and now to rebook my tickets its too expensive.

I did this booking only because it was available in reputed site of Skyscanner. As many of you mentioned this is just devaluing Skyscanner.

I have registered a case with UK Cybercrime police. I urge all of you to do so against this fraud company, so that nobody in future faces this issue.
"actionfraud.police.uk" website in "report-fraud-about-you" section

On June 20th 2018 i was due to fly from Dublin to Moldova after purchasing a ticket from your website. When I arrived at the airport the desk for Air Moldova told me you had not paid them and I will not be able to board the flight. It was not until I purchased another ticket that Tripsta decided to call me and say "sorry but looks like air Moldova didn't take our payment for flights but we payed them...."after a healthy exchange of emails which I have for proof you promised to contact me and get my money back as what happened was against International Air Transit Association. I've been patiently waiting for a response from your company on the matter but I have received nothing, air, no response. It leads me too believe you are not doing anything as promised and you expect that I will not continue to get my refund. That will not be the case. I will be messaging you on every platform until you give me the response I deserve, the one telling me when I will be fully refunded.

Sadly the same as others. They cancelled a flight, no refund or advice and only came to light when i checked direct with the airline; their phone lines are down, and website sends automatic responses which go unanswered.

No idea why reputable websites like Skyscanner still carry them. Devalues their brands and put them in Facebook territory.

PS If were in Athens i would go round and see them. But I'm not.

I have bought my ticket in April and due to flight next month! I still haven’t received my E ticket! Tried to contact them via request form or telephone, both no responding or invalid number! Just read all the feedback about this agency, I think it is a scam! Money has been paid! How r we gonna get money back? How can we get hold of them!

Fraudsters, Thieves, Con artists. Booked tickets for my family back in March to fly in July, was trying to reserve the seats as family is suppose to fly in a week time. So tried to contact Tripsta where no number works...so called my airline who to my surprise told me that my reservation was cancelled the same date and refund was issued. Now that's £1700/ fraud and the new flights cost me more than £2500/ but cannot find seats either...so I don't know what to do..It's crazy how they can get away with my money in this day and age. All their numbers now invalid and there is no way of contacting them

The CEO is not even replying the E-mails, the Spanisth telephone number is not even operative.

DO NOT BOOK ANYTHING WITH THEM- SCAM!!!!!!!!!!!!!

I want to cancel my completely unutilised ticket 7 days before onward journey but it is becoming frustrating. Tripsta's customer service phone does not work (probably unmanned). When I made the cancellation request online with them , they simply sent an automated message asking me to contact airlines directly. Airlines have refused to cancel a completely unutilised ticket and reverted me back to booking agent (Tripsta). I am just going round and round in circles with no results.

Cancled a flight well in advance and never refused the money and unable to get through on any phone line. Absolute scam

I booked flights, but never received the tickets. I tried to contact them, but the UK number they list is not recognised, and the online contact form just generates an automated response advising to contact the airline.....who cannot do anything as I did not make the booking with them. I now have no tickets and no way to contact this company