Overall everything was good with our trip, the exception is the transfer home (from hotel to airport) arranged by MTS. MTS picked us up completely unannounced more than 1 hour before the stated time a... See more
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About TripX Travel
Written by the company
- Flight + hotel always included
- More than 130 destinations and 3000 handpicked hotels
- Dansk/Svensk/Norsk customer service
- Guaranteed best price on package holidays!
Visit us at:
Contact info
Hyllie Boulevard 34, 215 32, Malmö, Sweden
- 0770110122
- info@tripx.se
- tripx.se
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Replied to 19% of negative reviews
Typically replies within 1 month
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Very disappointing experience with…
Very disappointing experience with tripX
Unfortunately, our experience with tripX has been extremely disappointing.
We arrived at our hotel in Paris yesterday, and the hotel and its location were nothing like what we expected when booking our trip.
The hotel is located only about four minutes walk from a large migrant tent camp, and the surrounding area felt very run-down and uncomfortable. When we checked in, we were told to use an entrance in another building further up the street. The entrance was not exactly welcoming, with a homeless person sleeping directly in front of the door with soild pants.
After a full day in Paris, we returned to the hotel around 9 PM, exhausted and ready for some sleep. Unfortunately, from approximately 9 PM until 2:30 AM, a group of young guests staying in the rooms around us were extremely loud, constantly running through the hallways and making noise. I went outside several times to ask them to keep it down, and although they said they would, the noise continued.
Our room also happens to be directly next to the elevator. The elevator door makes an extremely loud squeaking and banging noise and even hits our room door when it opens.
The group finally quieted down around 2:30 AM, but were back again at full volume around 5 AM. Needless to say, we got very little sleep.
We have contacted the hotel and asked to change rooms, but unfortunately, they have no other rooms available.
And to top it all off, we woke up this morning to find small ants in our bed.
I really don't like being "that guy" who complains, but when you book a holiday through a company like tripX, you expect the accommodation to meet a reasonable standard and for the description of the hotel and its surroundings to give you a realistic impression of what you are booking.
At this point, we are tied to find out whether Norwegian Holidays can help us move to another hotel, preferably in a completely different area. But they referd us to tripX and decliend at once.
Overall, this has been a very disappointing start to our holiday, and we hope tripX will take responsibility and help us find a reasonable solution.

Reply from TripX Travel
Excellent trip again with TripX
Excellent trip again with TripX. Planetickets and hotell where as expected . We had a wonderful stay in London . I really can recommend travel with TripX .

Reply from TripX Travel
Easy to book
Easy to book, good and helpful step by step information during the trip made the traveling very easy and comfortable.

Reply from TripX Travel
This is the second time I book my…
This is the second time I book my summer vacation via TripX Travel, and I am very pleased with their services.
Their website is very easy to manage and you can customize your search to easier find exactly the type of vacation/trip you are searching for. Alot of options when it comes to flight+hotel packages. For our stay in Sicily between 22 jul - 29 jul, all documents where emailed as soon as the booking was made via the website. When sending any inquirys to TripX, response time has always been fast and helpful. The hotel we booked had upgraded us to an all-inclusive package, and TripX sent this information to us several times to make sure we were aware. The hotel we booked, the Grand Palladium resort&SPA, was amazing and we had a wonderful stay. I recommend booking via TripX, and will keep slooking for my vacationdeals via them.

Reply from TripX Travel
Topp booking service !
Me and my wife travel a lot. More than many, lesser than a few :)
I have been using sooo many different booking places, but I think this is absolutely among the topp, maybe nr 1 or 2 !
There was a flight cancelled for our tour, but TripX helped in a perfect way.
Also information before travelling was perfect. (like, check in on net before arrivng at airport. with some 'low price' liners, you have to pay, checking in at airport,,,)
Absolutely satisfied customer 🌞

Reply from TripX Travel
Everything after the book
Everything after the book. Fast and easy payment. No hidden tricks. Got everything I needed on mail before we travel.
When we came to the hotell everything was how it should be. 10 days for a very good price in a beautiful place.
10/10.

Reply from TripX Travel
TripX Travel made the booking smooth…
TripX Travel made the booking smooth and easy. You will have everything that you need to know to find your way on your journey.
TripX - We are already planning our next trip with you!
TripX
Forth time we travel with TripX.
All times have been very good experiences and a very good price as well. TravelX have got your back all through the journey by keeping contact and sending reminders of your next step. Perfect location and good hotels
Great experience
Easy to order, and rhe location was just as magnificent as it was made out to be.
In addition it is reasonable priced.
I highly recommend this site.
Fantastic experience with TripX
Fantastic experience with TripX. Easy and understandable intructuons, without any problems during the vacation. Would definitely recommend TripX!
Great 4-day trip to Gdansk - Great value for the money!
Great 4-day trip to Gdansk. Lovely stay at hotel Arche Dwor Upagena. Nice modern and comfy rooms and a wonderful breakfast buffet.
Everything worked smooth and acording to plan with TripX and information level and attention was perfect.
Great value for the money!
We booked flights and hotel via TripX…
We booked flights and hotel via TripX and all went as expected. We visited Porto Christo in Mallorca and we had a great and cheap holiday.
Very good company
Very good company, everything was well and in order. Nothing to complain 😊
Nice hôtel close to the sea in…
Nice hôtel close to the sea in Repthymnon. Big room, à good breakfast inkluded and the room was cleaned every day. Friendly personel. Nice to travel in April b fore the big tourist rush .
Good information and easy communication
Easy to book, good information and documentation which was easy to follow, timely confirmation of our trasfer.
Everything went smooth
Everything went smooth, with no hassle at all. Information about the trip was accurate, and instructions were easy to follow. Details about the transfer from the hotel to the airport at the last day were available ahead of time.
Really happy.
Double check TripX information
Double check TripX information. 80.2 kilometer is not
"near the airport" A relaxing weekend has become very expensive just to reach the hotel. The hotel´s website was not functioning when we booked, otherwise we would have seen it ourselves. It is impossible to talk to a living person at TripX. " write a letter" but you do not receive a reply!
Very good information at all time
Very good information at all time. Transfer worked very well and very nice hotl. Flying with Ryan Air was also nice experience.
I’ve just been on the third trip to…
I’ve just been on the third trip to Spain with TripX where You can decide Your indidual number of days and hotel. That is a Big advantage and freedom. And the prices are affordable!
I had such a great experience!
I had such a great experience with their customer service! I was really stressed about my flight back home, and they went above and beyond to help me calm down. Their prices are incredibly reasonable, and the service was absolutely fantastic!
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