TripX Travel Reviews 

1,057
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally smooth and simple, offering clear step-by-step instructions and extremely helpful information before and during the journey. Travelers also love the very affordable prices for packages and consistently enjoy seamless transportation along with wonderful, relaxing hotel stays across many exciting destinations. Some reviewers were not happy with certain hotel locations feeling rather run-down or experiencing unexpected early morning transfer pick-ups. A few individuals also noted that locating the reception desk upon arrival or reaching the accommodation can sometimes prove quite confusing and costly.

What people talk about most

Holidays

Clients share ambiguous opinions on holidays, as experiences span from severe disappointment to great... See more

Service

Customers had positive experiences with service, noting that everything worked smoothly and according to... See more

Booking process

Consumers find the booking process to be smooth and easy, with many praising the clear step-by-step... See more

Location

People report ambiguous experiences with location, as opinions vary widely. Some consumers experienced... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report finding affordable trips... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall everything was good with our trip, the exception is the transfer home (from hotel to airport) arranged by MTS. MTS picked us up completely unannounced more than 1 hour before the stated time a... See more

Rated 4 out of 5 stars

I have just finished the second trip with the Company, and have for the second time had confusion upon arrival at the hotel area. Apart from a telephone number there is no information/description ab... See more

Rated 4 out of 5 stars

It’s very nice and affordable trip. Booking process was easy and smooth and all the bookings are perfect. Resort and flight both are great and no worries.

Rated 4 out of 5 stars

It was easy to book and the information was good. No problems. there was reminders in the inbox and liks to "Get your guide" which helped planning a good trip. The only thing that could be better is m... See more


Company details

  1. Travel Agency

About TripX Travel

Written by the company

  • Flight + hotel always included
  • More than 130 destinations and 3000 handpicked hotels
  • Dansk/Svensk/Norsk customer service
  • Guaranteed best price on package holidays!

Visit us at:


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(1,057)

139 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with tripX

Unfortunately, our experience with tripX has been extremely disappointing.

We arrived at our hotel in Paris yesterday, and the hotel and its location were nothing like what we expected when booking our trip.

The hotel is located only about four minutes walk from a large migrant tent camp, and the surrounding area felt very run-down and uncomfortable. When we checked in, we were told to use an entrance in another building further up the street. The entrance was not exactly welcoming, with a homeless person sleeping directly in front of the door with soild pants.

After a full day in Paris, we returned to the hotel around 9 PM, exhausted and ready for some sleep. Unfortunately, from approximately 9 PM until 2:30 AM, a group of young guests staying in the rooms around us were extremely loud, constantly running through the hallways and making noise. I went outside several times to ask them to keep it down, and although they said they would, the noise continued.

Our room also happens to be directly next to the elevator. The elevator door makes an extremely loud squeaking and banging noise and even hits our room door when it opens.

The group finally quieted down around 2:30 AM, but were back again at full volume around 5 AM. Needless to say, we got very little sleep.

We have contacted the hotel and asked to change rooms, but unfortunately, they have no other rooms available.

And to top it all off, we woke up this morning to find small ants in our bed.

I really don't like being "that guy" who complains, but when you book a holiday through a company like tripX, you expect the accommodation to meet a reasonable standard and for the description of the hotel and its surroundings to give you a realistic impression of what you are booking.

At this point, we are tied to find out whether Norwegian Holidays can help us move to another hotel, preferably in a completely different area. But they referd us to tripX and decliend at once.

Overall, this has been a very disappointing start to our holiday, and we hope tripX will take responsibility and help us find a reasonable solution.

August 31, 2026
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Steffen,

Thank you for taking the time to share your feedback with us. We are sorry to hear that certain aspects of your stay affected your overall experience.

From your feedback, we understand that it was primarily the hotel’s location and noise from other guests that affected your stay, rather than the general standard of the hotel itself.

When it comes to noise from other guests or from outside the hotel, unfortunately, this is something that can occur at any hotel, particularly in a busy city such as Paris. However, the hotel staff are responsible for addressing disruptive behaviour from guests. If this happens during your stay, we therefore always recommend reporting it to the hotel staff as soon as possible. This gives the hotel an opportunity to investigate the situation and take appropriate action while you are still staying there.

Regarding the hotel’s location, we provide both the hotel’s exact address and its location on a detailed map as part of the information available before booking. This allows our customers to review the location and surrounding area and consider whether it is suitable for their individual preferences and expectations.

The hotel you selected is located close to Gare du Nord train station.
Gare du Nord is a well-connected and popular area, with convenient access to many of the city’s central areas and attractions.

We are sorry to hear that you found the surroundings less pleasant than expected during your stay. We have not received any information indicating that people have taken up residence directly next to or in the immediate vicinity of the hotel.
At the same time, Paris, like many other major European cities, has a more visible homeless population than what we are used to in Scandinavia. It is therefore not unusual to encounter homeless people in the surrounding areas, particularly around major train stations such as Gare du Nord.

The hotel is, of course, responsible for ensuring that the accommodation and facilities it provides correspond to the standard and information presented at their own website.
For more detailed information about the hotel, photographs and detailed descriptions, we refer to the information provided by the hotel itself. If there is an issue with a room or if the accommodation does not correspond to what has been advertised, the hotel should be given the opportunity to resolve the matter during the stay, for example by offering an alternative room or, where appropriate, a reasonable solution on site.

We are genuinely sorry that the hotel and its surroundings did not provide the experience you had hoped for. At the same time, we hope the above clarifies the circumstances that are within the hotel’s responsibility and those that concern the surrounding area and are therefore outside the control of both the hotel and ourselves.

Thank you again for taking the time to share your experience with us.

Kind Regards,

Kristian
Customer Service

Rated 5 out of 5 stars

Excellent trip again with TripX

Excellent trip again with TripX. Planetickets and hotell where as expected . We had a wonderful stay in London . I really can recommend travel with TripX .

August 21, 2026
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi,

Thank you very much for your lovely feedback.

We warmly welcome you to choose TripX again for your next adventure!

Kind regards,

Kristian
TripX Customer Service

Rated 5 out of 5 stars

Easy to book

Easy to book, good and helpful step by step information during the trip made the traveling very easy and comfortable.

August 2, 2026
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Anna,

Thank you for your kind feedback.
We hope you will choose TripX again for your next adventure.

Kind regards,
Kristian
Customer Service

Rated 5 out of 5 stars

This is the second time I book my…

This is the second time I book my summer vacation via TripX Travel, and I am very pleased with their services.
Their website is very easy to manage and you can customize your search to easier find exactly the type of vacation/trip you are searching for. Alot of options when it comes to flight+hotel packages. For our stay in Sicily between 22 jul - 29 jul, all documents where emailed as soon as the booking was made via the website. When sending any inquirys to TripX, response time has always been fast and helpful. The hotel we booked had upgraded us to an all-inclusive package, and TripX sent this information to us several times to make sure we were aware. The hotel we booked, the Grand Palladium resort&SPA, was amazing and we had a wonderful stay. I recommend booking via TripX, and will keep slooking for my vacationdeals via them.

July 22, 2026
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Sara,
Thank you so much for your feedback!
We’re really happy to hear that you found the whole booking process smooth and easy and that your stay at the hotel lived up to your expectations.

We look forward to welcoming you back for your next trip!

Kind Regards,

Kristian
Customer Service

Rated 5 out of 5 stars

Topp booking service !

Me and my wife travel a lot. More than many, lesser than a few :)
I have been using sooo many different booking places, but I think this is absolutely among the topp, maybe nr 1 or 2 !
There was a flight cancelled for our tour, but TripX helped in a perfect way.
Also information before travelling was perfect. (like, check in on net before arrivng at airport. with some 'low price' liners, you have to pay, checking in at airport,,,)
Absolutely satisfied customer 🌞

July 1, 2026
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi,

Thank you very much for your lovely feedback, and thank you for taking the time to share your positive experience with us.

We always do our very best to resolve any issues that may arise, and we are delighted to hear that you had such a great experience with us.

Kind regards,
Kristian
TripX Customer Service

Rated 5 out of 5 stars

Everything after the book

Everything after the book. Fast and easy payment. No hidden tricks. Got everything I needed on mail before we travel.

When we came to the hotell everything was how it should be. 10 days for a very good price in a beautiful place.
10/10.

July 5, 2026
Unprompted review
TripX Travel logo

Reply from TripX Travel

Hi Marius,

Thank you very much for your feedback, and thank you for taking the time to share your positive experience with us.

We hope to welcome you back soon for your next adventure!

Kind regards,
Kristian
TripX Customer Service

Rated 5 out of 5 stars

Great experience

Easy to order, and rhe location was just as magnificent as it was made out to be.
In addition it is reasonable priced.
I highly recommend this site.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, with no hassle at all. Information about the trip was accurate, and instructions were easy to follow. Details about the transfer from the hotel to the airport at the last day were available ahead of time.
Really happy.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Double check TripX information

Double check TripX information. 80.2 kilometer is not
"near the airport" A relaxing weekend has become very expensive just to reach the hotel. The hotel´s website was not functioning when we booked, otherwise we would have seen it ourselves. It is impossible to talk to a living person at TripX. " write a letter" but you do not receive a reply!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I had such a great experience!

I had such a great experience with their customer service! I was really stressed about my flight back home, and they went above and beyond to help me calm down. Their prices are incredibly reasonable, and the service was absolutely fantastic!

March 1, 2026
Unprompted review

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