Trisport Reviews 3

TrustScore 3 out of 5

2.8

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Company details

Information provided by various external sources

Trisport este primul magazin online cu specific de triatlon din Romania.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Not trust

Not trust! The Garmin priduct they sell was fake or something was wrong with it. I made a return, but the Trisport did not want to make the payment. So, yes avoid Trisport! Choose another shop!

May 28, 2026
Unprompted review
Trisport logo

Reply from Trisport

Hello,

We are sorry that you chose to publish this review without presenting the full situation.

The product returned to us showed clear and significant signs of use, incompatible with a simple product inspection, as permitted under online return legislation. The watch had been actively used, worn, and returned in a condition that no longer allows it to be resold as a new product.

Despite your claims, there was no abusive refusal. The situation was reviewed in accordance with the applicable legal and commercial procedures, exactly as we do for every customer. The fact that a product is returned after intensive use does not automatically make it a “defect,” nor does it obligate the retailer to fully accept the return without evaluating the condition of the product.

Regarding the insinuations about the authenticity of Garmin products, these claims are completely false and extremely serious. Trisport is an authorized retailer and sells exclusively original products sourced through official distribution channels.

We understand that posting public accusations may seem easier than accepting responsibility for the condition in which the product was returned, but we consider it unfair to mislead other customers through false and incomplete statements.

Rated 1 out of 5 stars

Terrible experience with Trisport.ro

Terrible experience.
Bought a watch from them (the t-rex 3 Pro), but after a few days I decided it is just too big and chunky for me, so I decided to return it. Product was brand new (and I have pics to prove it), charger wasn't even out of the box. Paid for the return myself and after I contacted them the best days, they told me they need to retain a 30% conformity tax! As the product has usage signs. Now, the watch was in perfect condition. After some back & fourth, I decided to file a formal complain with the RO authorities. Hopefully they will fix this and their scam practices.
Note: I returned some other products in my lifetime (emag, sport guru) and each one do them returned my money without any problem. And I didn't even pay for the return.
Rușine Trisport.ro!

Edit after your reply: I tried to talk to you for 3 days and I got the same reply each time!
I have pictures proving the product is in excellent condition.
Hopefully this will get settled by ANPC. Oh, and if you want, I let you my contact details, as I am just fed up with me trying to contact you.
I am a fair guy and will change my reviews if everything will be OK in the end.

March 25, 2026
Unprompted review
Trisport logo

Reply from Trisport

We’re sorry to hear you feel this way.

Following inspection, the product showed visible signs of use, which makes it ineligible for a full refund under our return policy and applicable consumer regulations. In such cases, a partial refund may be applied.

This is a standard procedure designed to ensure fairness when products are returned in a different condition than received.

If you would like, we are happy to review the case again — please contact us directly so we can go through the details together.

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