Triton Cycles Reviews 5,836

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, competitive pricing, and the quality of the products, especially bikes, which are often described as perfect and ready to ride upon arrival. Many consumers highlight the smooth transactions, efficient communication, and prompt delivery of their orders. However, some customers also noted inconsistencies with delivery times, with a few experiencing significant delays or receiving incorrect or unusable parts. A small number of people were dissatisfied with the lack of tracking information for some orders and felt that communication regarding order fulfillment could be improved.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast delivery times,... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the quality of items, with some noting... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised rapid orders, quick delivery,... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable pricing.... See more

Service

Clients share positive opinions on service, frequently describing it as first-class, great, and excellent... See more

Based on these reviews

Rated 5 out of 5 stars

Smooth transaction, great products and service - would shop here again. Only slight negative is they don't ship as fast as Amazon etc (with standard posting service) - it's not that they were... See more

Rated 5 out of 5 stars

Really happy with the service we received. The bike was slightly delayed but was delivered exactly two weeks from ordering, however , they delivered my son’s bike fully put together so he could rid... See more

Rated 5 out of 5 stars

Seriously impressed with the sales, delivery and post-delivery care from the lovely team at Triton. I ordered a Ridley Grifn A gravel bike on the evening of the 27th Jan and was delivered by Triton's... See more

Rated 5 out of 5 stars

I was looking for a black pair of Barstow 100% googles in readiness for spring /summer. Using Triton Cycles easy to use web site I was able to find what I was looking for. The goggles where well pa... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Waited 3 weeks to get my order, not good enough.

Waited 3 weeks to get my order. I rang up after one week and was told it had been dispatched and I would be getting it if not today then in the next few days. I rang again after 2 weeks to say it hadn't arrived only to be told they hadn't received it yet from the suppliers? It finally arrived after 3 weeks. Don't order from here if you're not prepared to wait and want to be kept informed of your order. After waiting 2 weeks I ordered the same part from Amazon and got it the very next day.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Dispatch and delivery of item BOSCH…

Dispatch and delivery of item BOSCH KIOX 400C display for Ebike was fast, well before due date which really was a bonus also item was cheaper than other suppliers. Really happy with this service, would highly recommend. Top service *****

March 4, 2026
Rated 1 out of 5 stars

Useless customer service

Ordered a bike part from the website which was supposed to be in stock. Phoned to make sure it was in stock, as I needed it for the weekend.
Got an email 2 days later to say out of stock and would be 2-3 weeks before delivery.
Had to start again with another company.
Useless customer service.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Barstow 100% Goggles

I was looking for a black pair of Barstow 100% googles in readiness for spring /summer. Using Triton Cycles easy to use web site I was able to find what I was looking for.
The goggles where well packaged and delivered on time. Triton communications were excellent about keeping me informed of my order. It arrived on time as was well packaged. Overall an excellent experience would use again.

February 17, 2026

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