I have given up, I have sent countless emails and phone calls leaving voice mails begging for communication and got no response. I have several friends that recommended that I use Triumph factoring. F... See more
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When it come to upload bol customer service require too much detail. Some of the scan very clean but they still rejected. Its much harder compare with different company. Some of the assign customer se... See more
Company replied
This organization is CRIMINAL!!! I signed up over 4 years ago. The sales rep neglected to tell me about all the fees and "initiation" expenses. I told him to cancel the contract and go pound sand.... See more
Triumph is the wors company very bad waiting 5months for my release letter they renew the contract with out your permisdion needs to provide a letter of release for my company since I have not used... See more
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Client relationship is dead
I have worked with Triumph since they were ABC
There is definitely a difference in client relationship.
There is this feeling of "you're on your own".
The new system of submitting paperwork is great though but, the client relationship feels lost. Back then it was all about the customer now, they don't care.
When they were ABC, you could never talk me into another factoring company but, I am looking into other options especially because my company is growing.
My issues
1) The funds redirected to wrong accounts even when you clearly choose the desired option.
2) their system does not like colored BOLs. They say it comes out black. Had this issue and was denied funding. I could not correct it because I was away from office and they did not care to help me so we were out of fuel that day. They should put a message saying color BOLs not accepted.
3) submitted funding, received confirmation but it went into the incomplete bucket. So there was no funding. Thankfully, I had plan B.
Great company to work with
Great company to work with. Have done business for several years with no complaints.
The best group of people to work with …
The best group of people to work with on a daily basis! The team that handles our account are always prompt to respond to any and all needs. I would highly recommend Triumph Business Capital to anyone requiring the services they provide.
Walbert Trucking Inc
They never return phone calls or reply …
They never return phone calls or reply to emails.
What I like about Triumph is that they …
What I like about Triumph is that they factor ALL of your money. Not 60% or 80% and also when there's a problem, it's quickly resolve.
The percentage taken out of each …
The percentage taken out of each invoice along with separate ACH fees for each invoice submitted on the same day to me is ridiculous. As long as multiple invoices are submitted con the same day before 12:00pm, there should only be one ACH fee charged.
They are the best and most reliable
I started my trucking company in 2016
I started my trucking company in 2016. I would have never survived the first 6 months without Triumph Factoring. They basically helped build my company. My Triumph team leader Maria helped me get apps for invoices and explained how to use it. Getting paid is quick and simple. I would highly recommend Triumph.
Kelly Transport LLC
This is a great company to work with
This is a great company to work with. I only wish they would match rates.
There should be better way 2 submit …
There should be better way 2 submit invoices ,also don't wait till the cutoff time to inform us you need better copies
Thnx
President
I cant image to require more than their services, we are more than happy that we are working with Triumph. -Bojan
This is good thanks
hi it seems to me that you are quite …
hi it seems to me that you are quite busy and that is good for your business, when something went wrong it takes a time to fix,especially when it needs to contact to the brokers, they tell you that they are going to contact to the company but takes a time to get answer, then i have to keep calling till last minute is done. and i am still happy with you, thanks ;
Factoring paper always seem to be …
Factoring paper always seem to be reject in the twelve hour.
Two many rejection after the original submission of paper work.
Good people to serve customers.
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