Triumph Reviews 

241
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I have given up, I have sent countless emails and phone calls leaving voice mails begging for communication and got no response. I have several friends that recommended that I use Triumph factoring. F... See more

Rated 3 out of 5 stars

When it come to upload bol customer service require too much detail. Some of the scan very clean but they still rejected. Its much harder compare with different company. Some of the assign customer se... See more

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Rated 1 out of 5 stars

This organization is CRIMINAL!!! I signed up over 4 years ago. The sales rep neglected to tell me about all the fees and "initiation" expenses. I told him to cancel the contract and go pound sand.... See more

Rated 1 out of 5 stars

Triumph is the wors company very bad waiting 5months for my release letter they renew the contract with out your permisdion needs to provide a letter of release for my company since I have not used... See more


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1.7

Bad

TrustScore 1.5 out of 5

241 reviews

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1.7

All reviews

(241)

5 reviews in the last 12 months

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Rated 3 out of 5 stars

Client relationship is dead

I have worked with Triumph since they were ABC
There is definitely a difference in client relationship.
There is this feeling of "you're on your own".
The new system of submitting paperwork is great though but, the client relationship feels lost. Back then it was all about the customer now, they don't care.
When they were ABC, you could never talk me into another factoring company but, I am looking into other options especially because my company is growing.
My issues
1) The funds redirected to wrong accounts even when you clearly choose the desired option.
2) their system does not like colored BOLs. They say it comes out black. Had this issue and was denied funding. I could not correct it because I was away from office and they did not care to help me so we were out of fuel that day. They should put a message saying color BOLs not accepted.
3) submitted funding, received confirmation but it went into the incomplete bucket. So there was no funding. Thankfully, I had plan B.

June 23, 2017
Rated 5 out of 5 stars

The best group of people to work with …

The best group of people to work with on a daily basis! The team that handles our account are always prompt to respond to any and all needs. I would highly recommend Triumph Business Capital to anyone requiring the services they provide.
Walbert Trucking Inc

June 22, 2017
Unprompted review
Rated 3 out of 5 stars

The percentage taken out of each …

The percentage taken out of each invoice along with separate ACH fees for each invoice submitted on the same day to me is ridiculous. As long as multiple invoices are submitted con the same day before 12:00pm, there should only be one ACH fee charged.

June 11, 2017
Rated 5 out of 5 stars

I started my trucking company in 2016

I started my trucking company in 2016. I would have never survived the first 6 months without Triumph Factoring. They basically helped build my company. My Triumph team leader Maria helped me get apps for invoices and explained how to use it. Getting paid is quick and simple. I would highly recommend Triumph.
Kelly Transport LLC

June 9, 2017
Rated 3 out of 5 stars

hi it seems to me that you are quite …

hi it seems to me that you are quite busy and that is good for your business, when something went wrong it takes a time to fix,especially when it needs to contact to the brokers, they tell you that they are going to contact to the company but takes a time to get answer, then i have to keep calling till last minute is done. and i am still happy with you, thanks ;

June 8, 2017

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