After many flawless transactions in the past, something went wrong this time. My deposit was confirmed on the blockchain, but I never received the swapped tokens. However, this was no reason to... See more
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There was an issue, and their support system on telegram resolved it right away. They even helped trace it back down the blockchain and showed me what had happened. Cashapp's BTC wallet decided to s... See more
So far I've moved a couple of thousands of USDC without any problems. Just make sure to select exchanges marked "A" or "B" and you won't run into any problems with anyone asking for your personal data... See more
I had an unusual situation: I sent unsplit forked coins by mistake (bitcoin cash with unsplit ecash) for an exchange. On an outside chance I asked trocador if it would be possible to retrieve the spli... See more
Company details
Written by the company
Trade cryptocurrency with privacy. At no extra cost, we find you the best rates and redirect your orders to known and reliable instant exchanges. We use no Javascript and only the most basic cookies, all to protect your safety. We also offer a Guarantee policy, to protect users up to 1k USD. We also sell prepaid cards that people can load using their preferred crypto of choice. These prepaid cards can be spent all around the globe.
Contact info
St. Kitts & Nevis
- mail@trocador.app
- trocador.app
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Hasn’t replied to negative reviews
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The Support team were very kind and…
The Support team were very kind and willing to help with all sorts if problems!
They were really fast and took care of…
They were really fast and took care of the issue i had with the transaction not going through. Really liked customer support on telegram, was very fast and good.
Love it
I like this swap, I did about 14 transactions and used about 5 different providers and did not experienced any issues, sometimes works slow, sometimes works fast but all this depends on blockchain, never had any issues with send or receive my crypto. Great job, I am gonna use it all the time, no more CEX exchanges
10/10 thanks this guy was cool and…
10/10 thanks this guy was cool and helpful
very helpful customer service
Fast, simple and easy
Fast, simple, no user creation needed, no fees.
Incredible service!
Amazing so fast was unsure at first but…
Amazing so fast was unsure at first but 1st class service
Very helpful
Very helpful, fast and proffesional. Appreciate it! You guys rock!
great service
great service, professional approach to the customer! :)
Best Customer Service
Best Customer Service. Problem solved within 1 day
I did my first swap on Trocador
I did my first swap on Trocador, and a rare trading pair (Monero -> Kaspa) as well. The transaction took a bit longer than I thought so I reached out to Trocador support on Matrix who were immediately responding. In any case, the swap concluded a little bit later, took an hour longer than I thought but maybe that's because of the specific trading pair. Trocador was very good, both the website and the support.
Really excellent platform
Really excellent platform. Would highly recommend. I made a mistake and got in touch with the support team who immediately replied and dealt with my query then and there. Everything got resolved very fast. Great communication and easy to use. Would highly recommend!
Good service
Good service, had a small issue, but support was responsive, and they solved it quickly. I bought a virtual card, and I was able to buy what I was looking for. It's great I can spend my Monero.
Amazing Support and easy to use
Super simple and easy to use and when I needed help for a mistake I made the support team responded extremely quickly and resolved my problem hassle free. Highly recommend!
I really like this site to buy and swap…
I really like this site to buy and swap crypto. The fees are very reasonable. If an issue arises, which hardly happens, they are quick to help you and fix the problem. I wouldn’t go anywhere else
When I thought I had LOST 7.3 XMR I was…
When I thought I had LOST 7.3 XMR I was upset to say the least. The team of Trucador stepped in and put a smile on my face again. You can trust these men and women to take care of you. They do care!
Helpful customer service!!!
Well priced & Monero support!
Found Trocador on a discussion thread while googling for well priced crypto swaps. Great prices and good XMR support, think it costed me only a matter of pennies when swapping even fairly large amounts.
Had to get a refund and it was fast and…
Had to get a refund and it was fast and prompt
Amazing customer service
Amazing customer service, I bought a MasterCard and did coin exchange, super easy and fast delivery I highly recommend it
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