Tronics Pay Reviews 328

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease and efficiency of the selling process. Many reviewers were particularly impressed with the prompt and fair payments received, often noting that the company offered the highest prices for their devices compared to other services. The overall user experience is frequently described as smooth and hassle-free, with clear communication and timely updates throughout the transaction. People appreciate the honesty and professionalism of the company, making them eager to return for future sales and recommend the service to others.

What people talk about most

Payment

Reviewers highlight positive aspects of payment. Customers consistently praise the fast and prompt payment... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and professionalism of the... See more

Product

Customers consistently note positive experiences with the product, highlighting an efficient and easy process... See more

Price

Reviewers mention positive feedback about price. Customers consistently report receiving fair and competitive... See more

User experience

Clients share positive opinions on user experience. Many customers describe the process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tronics Pay is awesome! They had the highest offer on my device of all the companies I found online. They made shipping super easy, and kept me updated throughout the entire process, which was just ov... See more

Rated 5 out of 5 stars

I sold my Samsung Galaxy S21+ for the highest price any other seller was willing to pay. The whole process was well organized. Upon return, the technician pointed out a few flaws that I did not see... See more

Rated 5 out of 5 stars

Sending a smartphone worth hundreds of dollars to an unseen, unfamiliar, online buyer who simply texts a promise to pay requires a fair amount of trust -- or maybe just hope in humanity. Other onli... See more

Rated 5 out of 5 stars

I sold my almost 4 year old Galaxy Z Flip 4 for over $100 which was the highest offer from any reseller I researched. This company made the sale process so simple and paid for the shipping label to ge... See more


Company details

  1. Cell Phone Store

Information provided by various external sources

Sell your used cell phones and electronics. Sell your iPhone, Samsung Galaxy, iPad, Smart Watches, Game Consoles and more for cash. We will pay you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

328 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Skeptical at first

I was skeptical at first and I reached out to customer service to ask about the process and see if this company was legitimate. After a couple of days, I finally decided to sell them a phone that was no longer in use. They received the phone in about 3 days after I sent it and the initial inspection had my phone valued $2 less than what I was expecting. The first email I received in response to me asking for my phone back was tactless. The representative made their argument as to why I should take the lesser offer and included in it about my phone being “very low end”. My initial reaction was #%^*+ but after a manager reached out and called me directly to apologize for the back and forth and pay me the price quoted, I let it go.

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Fast payment in days

I looked around locally and only found those machines that pay very little for you phone. I gotta say this online company was easier and fast payment within a few days.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fast service and prompt payment

I received a quote online for a cell phone I no longer needed. Tronics Pay emailed me a pre-paid mailing label and I was able to track the delivery of the cell phone. Within a day the order status for the phone indicated it was in review. The following day, the guy from Tronics Pay texted me a question about the phone to complete the evaluation. My case was updated and I was paid immediately through Venmo. I highly recommend using Tronics Pay to resell used cell phones. I will definitely use them again in the future.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Tronics pay - I will always sell my stuff here

I sold my phone through this company.
The agent that helped me, and the whole company - Tronics Pay - went the extra mile for me.
I orinally requested disbursment through google pay, and after a few days, they inspected the phone, found it to be in good codition and they paid me the agreed price right away.
However, my google pay account was not setup properly. so I couldn't find the money that was sent.
I called the company, and they made every effort to cancel the order. They called me back in less than a day, and tol me that they will reimburse me i a different way, of my choosing.
I mentioned to the agent that I have a PayPal account, and in a matter of seconds, after giving jim only my email associated with the account, I received the money.
I thought that shipping he phone somewhere meant that I'm assuming a risk, but it was definitely worth my time dealing with such a trusted company by many others, I'm sure.
I will advice anyone to follow sell their electronic stuff through them.
And the money they pay you is what you agree on, and my share was very decent.

Thank you, Jeremiah!

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

The real deal

The real deal! Got my money a few days after they received my two used tablets. They paid shipping. Would not hesitate to do business with them again.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Selling a phone

The process of selling a phone is a smooth and fast process! This is the 2nd time I've used them and I'm impressed everytime!

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Have used several tradein services

I have used multiple of these services but no one else comes close. Fast pay and very good at keeping u updated in realtime. Awsome experience
Will use again in a few years I hope.

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Very Helpful

They were great! I got a call from them concerning my order and within 15 minutes they had processed the device and I got my money. The person that helped was profession and respectful. Made trading in the device easy.

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

BEST cell phone resale company!

This company was amazing to work with, they were very patient with me even though I left the iCloud on one phone and the other one T-Mobile was giving us a hassle about. They were friendly, responsive and I 100% recommend them.

June 6, 2022
Unprompted review

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