Tronics Pay Reviews 328

Overall, my experience was good. However, turnaround time was longer than advertised, which is understandable because of amount of orders and USPS delays. (i.e. gave to USPS on 3/8, received at TronicsPay on 3/14, payment initiated on 3/18, received in bank account on 3/21)

However, what I didn't expect was the unnecessarily sassy treatment after I sent an e-mail on 3/17 to simply get an update on my order. At this point, TronicsPay had received my phone 3 days prior, and I had not received so much as an e-mail confirming that it was in their posession. My exact response from a TronicsPay employee when I reached out:

"You aren't the only order we have so it takes time man. We will let you know when we get to it. Thanks"

Definitely not a scam, and an overall good experience -- this particular employee needs to work on their attitude with customers.

They always pay. That's good business.

Excellent customer service and prompt email replies. Awesome tracking system and friendly service. High recommend these guys ROCK!!!

They did a great job excellent customer service everything went smoothly..

Jeremiah did a wonderful job! Quick, easy with fast payment! Highly recommended. Thanks again!

TronicsPay is a very trustworthy company. They sent my money within one day of receiving the shipment, and every last penny of it! The shipping was free, and arrived within 5 business days. I would highly recommend this company!

Not a scam! With so many scammers out there, these folks are not one of them! I did exactly as the instructions indicated and I got the money for my iphone! My carrier only wanted to give me half of what these folks did! When I trade in my current phone, I will be looking this place up again! Thank you so much!

Easiest and quickest buyback I have used. Paid out what was quoted almost double what others were offering. Thanks!

Great experience overall from beginning to end.

I sent in 2 older iPhone 7's used by my parents for several years when I updated them to new phones. I thought I had cleared them properly before shipping, but inadvertently left the apple ID on one of them. I was contacted by a representative to ask if I could remove it. Instead of rejecting the phone they worked with me to correct my mistake. It only took a few minutes to remove the lock via icloud and they paid me the same day.

Great experience with Tronics Pay! They were quick and efficient. Received communication and payment the day my phone arrived to them. Will definitely be going business again.

Originally sent my phone to Gazelle. When they got the phone they responded with a new offer that was half the original. I had them return it to me. I then chose Tronics Pay based on their reviews, even though I hadn’t heard of them before. Someone called me to verify some information because I had missed it when I did my submission. He was very polite. I got paid my full offer price within the hour, which I found to be impressive.

Very prompt and helpful, thank you!

Very prompt in payment. Excellent service from start to finish. Highly recommend

Great turnaround only took a few days! Offer was above expected hot my money fast!

They are the best place to trade in phones and devices too. Literally the fastest service ever!

+++ Legit cell phone buyback company...the process was quick once they received my phone, and I got the full estimated buyback amount

Very smooth and fast transaction. Communication all along the way A++
Fair price for older Android model!
Would definitely use them again.

Excellent customer service and communication.