As an under-tall adult, I finally realised what I need is the Junior Trtl as the adjustable one is way outside my budget and only comes in boring colours. My Junior Trtl and I have travelled man... See more
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3 Cadogan Street, G2 6QE, Glasgow, United Kingdom
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Bought travel neck supports for a gift. Unfortunately for circumstances unforeseen they had to be returned. The product is very good quality, customer service was quick, courteous and very professional, which says alot nowadays. Thank you. I would recommend their products.

Reply from Trtl
I couldn’t pick up my package at the pick-up point, so it was sent back. I reached out to the customer service and a reshipping was instantly arranged within a few minutes, free of charge. Great customer service, thank you!

Reply from Trtl
My package got lost in the mail, and ultimately I went with a different product. Getting a confirmation that the package was lost and securing a refund was extremely easy, and the company was very eager to help. If that isn't a sign of a trustworthy company, idk what is

Reply from Trtl
A great travel companion
I’ve really enjoyed using my Trtl Flask. It’s practical, easy to carry, and fits naturally into my everyday routine. I especially love taking it with me when I’m out and about or traveling.
I also really like the design, it’s simple, functional, and easy to take anywhere. It has become something I’m happy to have with me on my adventures.
Overall, I’ve had a great experience with Trtl and would definitely recommend it to anyone looking for a practical flask for everyday use and travel.

Reply from Trtl
Fast shipping, good communication. The neck support appears to be of good quality and the added carry bag is useful and necessary. As regards effectiveness, time will tell how beneficial it is when next on long haul flight.

Reply from Trtl
⭐️⭐️⭐️⭐️⭐️
Absolutely fantastic customer service! I reached out to TRTL because I needed my order to arrive in time for an upcoming trip, and their team went above and beyond to help me quickly update the shipping. They were incredibly responsive, helpful, and made the entire process so easy.
It’s rare to receive this level of customer service, especially when you’re on a tight timeline. I truly appreciated how quickly they handled everything and the extra effort they made to help ensure my TRTL would arrive before I leave. Such a great experience from start to finish — thank you, TRTL!

Reply from Trtl

Reply from Trtl

Reply from Trtl
The customer service is exceptional and the products are truly fantastic.

Reply from Trtl
Turtl dealt with my query promptly and resolved the issue within a few hours

Reply from Trtl
There was no delay in processing my return request. U was pleased with how quickly they responded to my request.

Reply from Trtl
All the reps I interacted with were very helpful and prompt in addressing my issue.

Reply from Trtl
The customer care staff promptly and kindly helped me with exchanging my order.

Reply from Trtl
Both my husband and I are very happy with our Trtl Travel Pillow Plus! We recently travelled on a 9 hour flight and both found that we were able to sleep better than ever. Having the ability to adjust the neck height is brilliant. Although we paid almost £100 for 2 (which seemed a little steep at the point of purchase), the benefit was clear when we were on the flight. Personally, I can't usually sleep at all on flights but, combined with a MyHalos blackout sleep mask and Alpine Sleep Deep earplugs, I was able to sleep for almost 5 hours (virtually unheard of for me!). All-in-all we are very happy with our travel pillows and would recommend to others wanted to get some decent sleep while travelling without getting a sore neck!

Reply from Trtl
Egan helped me exchange the basic pillow to a cool version, without me paying anything for the return and price diff

Reply from Trtl
Best support from any travel pillow for a long or short flight. Cosy too and this helps as I often get very cold on flights

Reply from Trtl
Extremely quick responses and very detailed. Thank you.
Wish you guys had the compression socks in but that's a small complaint. Keep up the high level of customer service.

Reply from Trtl
Prompt resolution and assistance with my return.

Reply from Trtl
I would’ve given more stars if it was more reasonably priced. I purchased my first one for £25 and the usual prices has now gone up to £60! It’s not worth all that but I do like it.

Reply from Trtl
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