Great service! Love the free shipping. Also love the extra lens case and small bottle of saline added to every shipment.
Company replied
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See what reviewers are saying
My experiences have all been very good. The only reason I did not give a 5 star rating is because I’m supposed to have an ongoing work perk through Venngo, however the site only allowed me to use it o... See more
Smooth, easy, no hassle, just the way all services should be. And the price for my contact lenses is price competitive. Reliable too (even when Canada post was on strike) and great upfront custom... See more
Easy to place an order, ships quickly and is always delivered in perfect condition. I like that my order history is always saved so I can re-order easily. Be sure to sign up for their mailing list to... See more
Company replied
Company details
About Tru-lens
Written by the company
Who is Tru-Lens
Tru-Lens is a trusted and reliable online destination for purchasing contact lenses, offering a wide array of high-quality lenses to meet the diverse vision needs of customers. With its commitment to exceptional customer service, competitive pricing, free shipping and a seamless shopping experience, Tru-Lens stands out as a top choice for lens wearers.
Our Advantages
At Tru-Lens, customers can explore an extensive selection of contact lenses from reputable brands. Whether you need daily disposables, weekly lenses, monthly lenses, this website has a comprehensive range of options to suit various vision requirements. Each lens is crafted with precision and care, ensuring optimal clarity and comfort for the wearer.
Why choose Tru-Lens
One of the key selling points of Tru-Lens is its dedication to customer satisfaction. The website provides a user-friendly interface that facilitates easy navigation and a convenient ordering process. Customers can quickly find the lenses they need, add them to their cart, and securely complete their purchase. Tru-Lens also offers reliable and efficient shipping, ensuring that lenses are delivered promptly to customers' doorsteps.
Our Promise
Competitive pricing is another highlight of Tru-Lens. The website strives to provide affordable prices on all its products, allowing customers to save money without compromising on quality. Additionally, Tru-Lens frequently offers promotions and discounts, making it even more cost-effective to purchase premium contact lenses. With Tru-Lens, customers can enjoy the convenience of online shopping while obtaining excellent value for their money.
Our Feature
Tru-Lens places a strong emphasis on customer care. The website features a dedicated and knowledgeable customer service team that is readily available to assist with any inquiries or concerns. Whether customers need assistance in selecting the right lenses, navigating the website, or resolving any issues with their order, Tru-Lens's support team is committed to providing prompt and personalized assistance.
We are Tru-Lens
Tru-Lens is a reliable and comprehensive online platform for purchasing contact lenses. With its wide range of lenses, competitive prices, efficient shipping, and exceptional customer service, this website ensures a seamless and satisfying shopping experience. Choose Tru-Lens as your trusted source for high-quality contact lenses, and enjoy clear vision with the utmost convenience.
Shop Contact LensesTru-Lens: Your vision comes first.
Written by the company
- Truly the most comfortable name-brand contacts at delightfully low prices.
- Because your vision comes first, don’t settle for second-best! Tru-Lens stocks only the best brands: Acuvue, AirOptix, Dailies, CooperVision, Define colour lenses, and more. Free delivery on all orders and more! Subscribe now and get a 25% off your first order and more exclusive offers from Tru-Lens.com
Truly the best in customer service, comfort, quality, and value.
Your vision comes first. Don’t settle for second-best. Choose Tru-Lens.
Truly the best online shopping for premium contact lenses. Because your vision comes first, at Tru-Lens.
We offer your favourite premium contact lenses. You can find monthly promotion on brand name contact lenses. Easy online ordering with next business day processing. Free shipping on all orders, we offers dedicated customer support care through email, livechat and phone. Buy more and save more, earn reward points on every order. Satisfaction guaranteed returned and unopened products within 30 days of your purchase.
Contact info
6741 Caribou Road, V3N 4A3, Burnaby, Canada
- 1-888-595-7178
- info@tru-lens.com
- tru-lens.com
4.4
Excellent
57 reviews
Asks customers to review
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Order arrived in 5 business days to…
Order arrived in 5 business days to Toronto. My second transaction with Tru-lens, again no problems, items with expiry dates years out.
September 25, 2020
Unprompted review
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Horrible Shipping
choice of canada post as delivery was a horrible decision. it’s been 25 days and i still haven’t received my item. been nudged with review reminders so here it is since i haven’t even gotten my contacts yet
June 10, 2020
Unprompted review
Reply from Tru-lens
Hi Helen! Thank you for sharing your review with us. We are sorry to hear of the delay. Unfortunately, due to implemented safety measures and social distancing, it is taking longer than usual for Canada Post to process parcels and due to a high volume of parcels, delays are to be expected at this time. However, we are happy to see that the tracking page for your order has been updating and the last scan stated it has reached the destination province. A customer support agent will get back to your email inquiry. Thank you.
So far so good
So far so good. I used to purchase on sites overseas with somewhat same value and turnaround time. I’m definitely going to use them from now on to buy my contacts. Guaranteed:)
April 4, 2020
Unprompted review
Order came very fast and very well…
Order came very fast and very well packaged
March 6, 2020
Unprompted review
Very prompt service and quality…
Very prompt service and quality products. Haven’t had any issues with my contacts since I’ve been using Tru-Lens.
December 18, 2019
Unprompted review
Tru-lens is true to their word
Tru-lens is true to their word. Lenses are shipped quickly and are of great quality. Their response time is also wonderful. I would highly recommend this company.
November 17, 2019
Unprompted review
Timely deliveries
October 8, 2019
Unprompted review
Never had an issue ever
September 6, 2019
Unprompted review
Excellent service
Excellent service. Have used twice now & no problems. Thank you!
September 4, 2019
Unprompted review
Easy website navigation
Easy website navigation, payment, email confirmation and delivery tracking.
August 20, 2019
Unprompted review
Great service
Great service. Received the contacts I ordered exactly on time and the packaging was also well done.
May 23, 2019
Unprompted review
My experiences have all been very good
My experiences have all been very good. The only reason I did not give a 5 star rating is because I’m supposed to have an ongoing work perk through Venngo, however the site only allowed me to use it once. Maybe a perk not explained well so not sure who is responsible for that, but as far as service, product and communication I am very happy with Tru Lens
April 25, 2019
Unprompted review
Setting the standard for online service
Smooth, easy, no hassle, just the way all services should be.
And the price for my contact lenses is price competitive.
Reliable too (even when Canada post was on strike) and great upfront customer service when needed.
Do yourself a favour and try them!
April 16, 2019
Unprompted review
Great service
Great service. Only thing I would hope for is more products (Biofinity Energys). Still a great company and would recommend.
January 31, 2019
Unprompted review
Recieved my contacts as promised
Recieved my contacts as promised on time and exactly what I ordered.
September 14, 2018
Unprompted review
Pleased with transaction
Competitive prices, swift delivery and great quality products.
September 6, 2018
Unprompted review
Received package quick.
September 5, 2018
Unprompted review
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