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3.2

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Poor customer care

I placed an order and paid for next day delivery the courier had not even received my order yet so I’ve msged emailed and left comment on social media I’ve had no reply I’ve seen other people having same problem very poor customer service they clearly dont care how they treat customers but yet still take £52 straight away very disappointing service that’s without even using the product

June 23, 2024
Unprompted review
Rated 3 out of 5 stars

Chain guard user's beware

Tru tension laser alignment tool. To use the tool as shown on the illustration you need to remove the chain guard. To do this you need to remove the wheel which necessitates the removal of the chain from the rear sprocket. Wheel removed, guard removed. Wheel and chain back on. Chain alignment done. Here's where it all falls apart. I have a chain guard that needs to go back on. Chain off, Wheel off. Chain guard back on, wheel and chain back on. Chain alignment again! But the chain guard is in the way. Doesn't work unless you put the laser on the underside of the sprocket. But if you have chain slack the laser won't travel the length of the chain as the dip in the chain obscures the laser point.

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Tire monkey.

Bought the Tire monkey after my levers snapped. Excellent quality, well made and designed.
Recently bought the Grime guard, every cyclist should have one.

October 5, 2023
Unprompted review

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