Truckman Reviews 

391
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Truckman were so helpful from my initial call to help fix my roller shutter on my truck. A meeting was setup within a few days at the Dudley site. When I arrived I was met by Emily Robinson who was s... See more

Rated 5 out of 5 stars

Emily could not have been more helpful with having my end profile changed on the Truckman roll top. Excellent showroom with endless coffee and ice creams. Dave is also on hand. The fitters did a grea... See more

Rated 5 out of 5 stars

What a great company to deal with, from the quick email responses to my questions, to me turning up with no appointment just to take a look and then having my ARB awning fitted to my roof rack using... See more

Rated 3 out of 5 stars

Bought new canopy handle and lock from truckman. Can't just by the barrel you have to buy the complete handle etc. Key worked for six months then zilch. Copies amount of penetrating oil made no diffe... See more

Company replied

Company details

  1. Truck Parts Supplier
  2. Auto Machine Shop
  3. Auto Parts Store
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Written by the company

Truckman is the UK's largest hardtop manufacturer. For over 35 years, Truckman has been recognised as one of the UK's leading hardtop and accessory suppliers for the pickup market, catering for both leisure and commercial customers. Truckman offers over 25,000 different products, from conversions and drawer systems to hardtops, seat covers, stainless steel, hardtops, tonneaus and many more! Truckman hardtops are renowned for their robust, secure and stylish features, which is why Truckman is the chosen UK OEM Approved accessory supplier for Isuzu, Mitsubishi, Nissan, Toyota and VW. Truckman is proud to work in partnership with the National Farmers Union (NFU).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

391 reviews

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No recent history of asking for reviews

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4.4

All reviews

(391)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Back Order

I have on order some components which have been delayed.
The staff at Truckman (Jordon)have kept me informed at every stage, so although its annoying this is out of their control and its good to be kept informed of the situation.

July 11, 2022
Unprompted review
Rated 2 out of 5 stars

Won’t reply to emails

Really great service when ordering my truckman hard top and helpful. However when I fitted the locking mechanism didn’t work on the rear canopy. Disconnected electrics and the key provided doesn’t even lock it. Emailed several times asking if it was my mistake or a problem with the lock itself and they have ignored all emails. Will ring Monday but put a sour note on an exciting purchase

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Your in safe hands with Truckman.

I was apprehensive about the purchase of a roll top cover but shouldn't have been. Any concerns I had were delt with and the package arrived safe and secure. Very pleased with the product by Mountain Top and the service I received from the staff at Truckman.

July 8, 2022
Unprompted review
Rated 1 out of 5 stars

Truckman Top on 2016 Ranger Single Cab

Have a truckman top on 2016 Ford Ranger regular cab
Ive rated Truckman before as 1 out of 5 eventually they contacted me and assured me I would receive support I received a few e mails sent from harry to Jack I had to email them again and again and got nowhere .
Ive purchased numerous Truckman tops for Fleet of 4x4s over the years on different models of ford rangers
We are still having same problems with lack of security and flimsy locking mechanisms we ever had we've received assurances that support would be forthcoming but never received any we were advised we could replace rear door with solid fibreglass door approx 500 offered no discount and when we realised these had similar flimsy locking mechanisms we decided against modification at our own cost Otherwise these tops are durable and fit for purpose
They could do with a venting system to prevent condensation and preventing contents becoming damp
Main problem is lack of commitment from management to support product and upgrade deficiencies when needed locking mechanism is really a crude Flintstones job that bears no relation to the cost being charged for tops and to this day we have not received a satisfactory response from truckman
We run a serious business in a competitive market and have little time to be wasting , Pius platitudes are of no use we expect a service from our suppliers .
Despite all of the above I believe Truckman have a durable and good value product if they addressed the above which is entirely unacceptable .
Liam

May 29, 2022
Unprompted review
Rated 5 out of 5 stars

Purchased a used truckman top the…

Purchased a used truckman top the electric lock needed parts and wiring i Booked in for fitting arrived early on the day found all the staff very helpful and polite my vehicle was repaired quickly allowing me to leave early

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service Experience

Sophie from Customer Services was a pleasure to deal with from start to finish, going above and beyond to help me.

Responses were very quick and the issue resolved immediately.

We inherited the canopy from the previous owners of our vehicle, and therefore inherited its issues, however after this experience dealing with Sophie I will definitely use truckman for purchasing my next canopy as the customer service has been brilliant.

I hope Sophie is well rewarded for her attention to detail and high standard of customer service.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Attended Truckman earlier this month

Attended Truckman earlier this month. Matt had ordered all the parts for my Navara. The service provided was second to none. Both Matt and Dean were on hand to discuss the job and kept the coffee coming. Martin, the technician who did the work, I found to be faultless.

A big thank you to the Truckman team.

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, family run business. Massive site with excellent facilities and waiting area (dog friendly and plenty of free brews and water :)). Knowledgeable staff and expert fitting service.

February 1, 2022
Unprompted review
Truckman logo

Reply from Truckman

Hi Craig,

Thank you for your kind review.

Kind Regards
Truckman

Rated 5 out of 5 stars

Side window wind-deflector kit 10/10, Water defense kit 5/10

Ordered for Navarra, side window wind-deflectors & tailgate water-defense kit.
Both delivered quickly and efficiently, albeit in 2 deliveries (came from different locations apparently).
Wind-Deflectors very easy to fit. Measure position; peel off backing to sticky pads and press onto paintwork. Do front window first then align rear window to front.
Work well, so can have windows cracked open an inch, without noise, draft or rain coming in. Haven't noticed any real increased wind noise.
Tailgate defense kit designed really for canopy-tops and no bed-liner, so to fit it in conjunction with roll-top cover and Nissan bed-liner, took a fair amount of modification; mainly with a 115mm angle-grinder (slim cutting disc) and a multi-cutter. As the only kit available, I would do the same again on another truck. A specific kit for roll-top and tarp covers would be better.
It is effective for reducing the damp sucking in the back, but only covers the side gaps. I think there should be an extra piece with a bulb-seal across the bottom of the tailgate, as you can see daylight through it and there is still some damp being sucked up through.

January 10, 2022
Unprompted review
Truckman logo

Reply from Truckman

Hi John,

Many thanks for your kind review.

Kind Regards
Truckman

Rated 5 out of 5 stars

High quality product as always and…

High quality product as always and delivered very fast (2 days earlier than they predicted)

January 7, 2022
Unprompted review
Truckman logo

Reply from Truckman

Hi Toby,

Thank you for your review, its great to hear you are happy with your purchase.

Kind Regards
Truckman

Rated 5 out of 5 stars

Great service and price

Great service and price. Installation timescale really short, and really helpful team. Good communication throughout.. well done team..

January 7, 2022
Unprompted review
Truckman logo

Reply from Truckman

Hi Rob,

Many thanks for your kind review, it's really appreciated.

Kind Regards
Truckman

Rated 5 out of 5 stars

Decked system

Phoned company and enquired about a decked system for my new Toyota Hilux. Very helpful on phone explaining how it was fixed etc. Ordered it and came with in a week great service very pleased.

January 7, 2022
Unprompted review
Truckman logo

Reply from Truckman

Hi Shaun,

Thank you for your kind review.

We are happy to hear you are pleased with your DECKED drawer system.

Kind Regards
Truckman

Rated 5 out of 5 stars

Great service with purchase over the Roll Top Extreme

Great service with purchase over the phone and roll top was send to me straight away, very well packaged and good fitting instructions.

January 7, 2022
Unprompted review
Truckman logo

Reply from Truckman

Hi Oli,

Thank you for your review.

We are pleased to hear you were happy with the service you received.

Kind Regards
Truckman

Rated 5 out of 5 stars

Navara Rollbar

Ordered a rollbar for my Navara, when it arrived there was an issue with the contents. Spoke with Robert at Truckman and once he knew what the issue was he resolved it with no further problems. Customer service was excellent and I will definitely use Truckman in the future.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Top company

Top company, supplied and fitted hardtop on my ranger!!!!! great job.

October 18, 2021
Unprompted review
Truckman logo

Reply from Truckman

Hi Richard,

Thank you for your review.

We are pleased to hear you are happy with the service provided.

Kind Regards
Truckman

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