I ordered tools that were fairly urgent, as the company clearly states on their online store 'Dispatches in 24 hours', and I selected next-day delivery. After a week, I had to chase this up. Durin... See more
Company replied
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See what reviewers are saying
Love trucut, very high quality tool holders, and they are the suppliers for JJ in the UK, I stand by their tools as they are top notch, they are also fast to solve any problems with anything order... See more
I've been using Trucut as a main tool supplier for many years, the staff are always helpful, professional and friendly. The advice is always geared towards product and performance improvement, never... See more
After initial misunderstanding about a listing on their website and subsequent receipt of my order, Trucut Tools reached out to me and immediately offered to remedy the listing issue. A very kind gest... See more
Company replied
Company details
Written by the company
Precision engineering tooling for the United Kingdom
Contact info
45 Cobham Road, Ferndown Industrial Estate, BH21 7QZ, Wimborne, United Kingdom
- 01202 717 110
- Sales@trucuttools.co.uk
- trucuttools.co.uk
4.1
Great
72 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easiest on line ordering ever and…
Easiest on line ordering ever and dispatched within hours. Why can’t everyone be like this.
October 24, 2023
great tools very fast service
their cutting tools are great and they have a very fast service
September 25, 2023
Failed end mill
The first 2.2 mm end mill worked on brass but completely failed on mild steel. It no longer has a cutting edge, in the bin!
July 27, 2023
Reply from Trucut Tools
Sorry to hear the tooling didn’t meet your expectations, we are happy to help you with cutting feeds and speeds which may have caused to tool to dull faster than expected. If you can email into sales@trucuttools.co.uk with information about your machining setup I’m sure we can help.
Top notch company second to none
Excellent service from TruCut Tools and the way my order was securely packaged was the best i have seen in a long time guaranteeing that there would be no damage in transit i cant fault them and the selection of precision tooling that they have is top notch i will 100% be buying from this company again i am now a lifetime customer
July 25, 2023
High quality items at grate prices
June 6, 2023
Very hlpful and knowledgeable Advisore
Very hlpful and knowledgeable Advisore, and the very prompt service and excellent product!
May 2, 2023
Thread cutting tool
Tool arrived quickly, and it worked perfectly. No problems at all.
February 2, 2023
First time using them
First time using them. Delivered quickly seems like good quality toolholders.
February 1, 2023
Ideal store, very happy.
Love trucut, very high quality tool holders, and they are the suppliers for JJ in the UK, I stand by their tools as they are top notch, they are also fast to solve any problems with anything ordered, if it happens.
I even got a second free swiss army knife for my business partner, too good!!
I will continue to purchase from this store for the foreseeable future.
January 30, 2023
Unprompted review
Excellent Service
After initial misunderstanding about a listing on their website and subsequent receipt of my order, Trucut Tools reached out to me and immediately offered to remedy the listing issue. A very kind gesture of compensation was also made. I can highly recommend Trucut Tools on their products and service. It's nice to know there are still companies that value their customers out there today.
January 23, 2023
Reply from Trucut Tools
Hello Sean.
I’m Sorry to hear we made a mistake. I am going to contact you directly about the issue.
We agree that the product page does need to be improved and we are working on it now as it doesn’t clearly show that the tool was a single item of a set.
I apologise sincerely.
Lloyd Cooper – Director
Good price and AMAZING delivery service…
Good price and AMAZING delivery service
Quality tools
January 12, 2023
Quick delivery, Good selection
November 16, 2022
Good tools and service
Friendly, fast, and happy to discuss discount where possible on reasonable orders.
September 23, 2022
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