Im here to leave an excellent review for Dean wiseman and team at True solicitors. This team has helped me with an excellent outcome with my personal injury claim. They have spent alot of time... See more
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Review summary
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We used True for our sale and purchase and can't recommend them enough. Julie and Steph were supportive, professional and helpful throughout the whole process even when complexities arose. We really a... See more
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I would like to sincerely thank Helen at True Solicitors for her outstanding service and dedication. She has worked tirelessly on my case for almost three years, always showing professionalism, com... See more
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I engaged True following a recommendation and I was advised they could turn a purchase around quickly. They were very helpful and a pleasure to deal with. They turned things around for us very quickly... See more
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Company details
About True Solicitors
Written by the company
We began life with just two partners and a secretary...
29 years on, and we’re now a 170+ strong team with offices in Newcastle and Birmingham. Our team is made up of professional, approachable and highly dependable experts, who have supported hundreds of thousands of clients.
With True Solicitors, you'll receive expert, confidential legal advice, and all our claims are handled on a 'no win, no fee' basis.
Services We Offer
Personal injury
Accidents at work
Road traffic accidents
Clinical negligence
Conveyancing
Housing disrepair
"When injured clients come to us, they often have doubts about the certainty of claiming. True Solicitors gives honest advice and sets achievable goals; we never mislead, never inflate the figures and never knowingly pursue a claim that isn’t justified – this is how we maintain our impressive success rate."
Andrew Milnes
(Managing Partner).
Visit our Facebook: www.facebook.com/TrueSolicitors
With True Solicitors, you'll receive expert, confidential legal advice, and all our claims are handled on a 'no win, no fee' basis.
"When injured clients come to us, they often have doubts about the certainty of claiming. True Solicitors gives honest advice and sets achievable goals; we never mislead, never inflate the figures and never knowingly pursue a claim that isn’t justified – this is how we maintain our impressive success rate."
Andrew Milnes
(Managing Partner).
Visit our Facebook: www.facebook.com/TrueSolicitors
on your side
Written by the company
- Over £25m compensation recovered for our clients in the past 12 months.
- Recognised in its fields by the Legal 500, our friendly legal team are committed to fight for what’s right for our clients. With nearly 30 years of experience specialising in providing legal advice and support for personal injury claims, housing disrepair, residential conveyancing and credit hire, we act with expertise and make clients feel at ease.
No Win. No Fee.
You won't pay anything until your case is won.
A 'No Win, No Fee' agreement, otherwise known as a ‘conditional fee’ agreement, is an arrangement between you (the client) and your solicitor when making a legal claim. Simply put it means that should your claim be unsuccessful, you will not be liable to pay the fees for your solicitor’s services (as long as you have co-operated and followed their advice). You will only pay legal fees if your claim is successful.
Contact info
Portland House, New Bridge Street West, NE1 8AP, Newcastle upon Tyne, United Kingdom
- 0191 232 1123
- office@true.co.uk
- true.co.uk
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from True Solicitors
Dear Eduart,
Thank you for providing a 5-star review. We will pass on your feedback to Emma who represented you in your credit hire case.
Kind regards,
True Solicitors
Very clear and fully coverage…
Very clear and fully coverage conversation with call handler and happy with the help hopefully ,things will be resolved
November 4, 2025
Unprompted review
Reply from True Solicitors
Dear Vikki,
Thank you for taking the time to provide this review and for the feedback. We'll pass on your comments to Harry who you spoke to who will be delighted.
Kind regards,
True Solicitors
Reply from True Solicitors
Dear Mr Tolley,
Thank you very much for your review. We will pass on your feedback to Arjun who represented you in your housing disrepair case.
Kind regards,
True Solicitors
Southern housing mould and damp issues
Harry, the call handler was a really easy guy to talk to, I had a few issues explaining and was blabbering on a bit, but ye was patient and overall I am very happy with there work as a company so far… LONG MAY IT CONTINUE AND WE WIN THE CASE. Thank you for your help and advice.
November 3, 2025
Unprompted review
Reply from True Solicitors
Dear Steve,
Thank you for taking the time to leave this review. We'll pass on your comments to Harry who will be delighted with the feedback.
Kind regards,
True Solicitors
Car accident
My whole experience with true solicitors has been amazing the staff are lovely work very fast very polite and understanding. My car accident case that was going on since December 2024 was being passed on from firm to firm then True solicitors took over and the third party took liability with in weeks. Very very happy with the service thankyou ever so much
October 30, 2025
Reply from True Solicitors
Dear Muhammad,
Thank you for your review and the positive feedback you've provided for us. We'll pass on your comments to Emma who represented you in your credit hire claim.
Kind regards
True Solicitors
Would recommend true solicitors to…
Would recommend true solicitors to anyone, very fast and forth coming with updates about what’s going on
October 31, 2025
Reply from True Solicitors
Dear Rob,
Thank you very much for providing this review and your feedback on our conveyancing services. We'll pass on your comments directly to Dawn.
Kind regards,
True Solicitors
One beyond
We were un familiar with the case we put forward but karen made it easy for us she was on the phone every step of the way always on hand to answer our questions made us feel at easy would defo recommend this solicitors to anyone
October 30, 2025
Reply from True Solicitors
Dear Mr Fee,
We appreciate your feedback and the 5-star review you've provided. We'll be sure to pass on your comments to Karen-Marie.
Kind regards,
True Solicitors
Reply from True Solicitors
Dear Amy,
Thank you for taking the time to leave this review. We'll pass on your comments to Danielle who represented you in your credit hire case.
Kind regards,
True Solicitors
True solicitors were very good.
True solicitors were very good.
They explained every part of the forms and document’s that we had to fill in.
Any Questions we had they explained them.
October 22, 2025
Reply from True Solicitors
Dear Derek,
Thank you for your review of our conveyancing services. We'll pass your comments on to Julie who managed your conveyancing for you.
Kind regards,
True Solicitors
Julie made my journey through buying a…
Julie made my journey through buying a house so smooth! She communicated with me and helped me when I needed it!
October 17, 2025
Reply from True Solicitors
Dear Nicola,
Thank you for your review of our conveyancing services. We'll pass on your comments to Julie.
Kind regards,
True Solicitors
Excellent sevice
October 16, 2025
Reply from True Solicitors
Dear Mr Lee,
Thank you for providing this review, it's much appreciated. We'll pass on your review to Toni who represented you in your clinical negligence case.
Kind regards,
True Solicitors
The firm was fantastic from the…
The firm was fantastic from the beginning to the last second. Steph was very attentive and answered every query. We felt so assured during a very stressful time. Excellent service.,
October 22, 2025
Unprompted review
Reply from True Solicitors
Dear Anne Marie,
Thank you for your feedback and the review you've provided on our conveyancing services. We'll pass on your comments to Julie and Steph.
Kind regards,
True Solicitors
Highly recommend.
This company handled all my issues to a high standard and was very helpful in every way possible. Highly recommend.
October 16, 2025
Reply from True Solicitors
Dear Aleena,
Thank you for your review and your recommendation. We'll pass on your feedback to Mark who represented you in your case.
Kind regards,
True Solicitors
Professional company
This company has been brilliant very efficient. From the very beginning . Always one step in front. Keeps you upto date of what’s going on. You can be restassured that they know what they are doing and you are in safe hands right until the very end. Very professional company.
October 17, 2025
Reply from True Solicitors
Dear Karen,
Thank you for your review and the feedback you've provided on your experience with us during your housing disrepair case.
Kind regards,
True Solicitors
Great Experience – Highly Recommend
I’m really grateful to Ben Gray, Chelsea Ogle, and the True Solicitors team. They were patient, supportive, and handled everything for my injury claim efficiently by email. I felt well looked after from start to finish.
September 30, 2025
Unprompted review
Reply from True Solicitors
Dear Mrs Bhatt,
We'd like to thank you very much for taking the time to leave this review and for the comments you've provided.
We'll pass on your feedback to Chelsea and the team.
Kind regards,
True Solicitors
This company is amazing kept me update…
This company is amazing kept me update with everything
October 16, 2025
Reply from True Solicitors
Dear Lynda,
Thank you for this wonderful review. We will pass on your comments to Gillian who represented you in your housing disrepair case.
Kind regards,
True Solicitors
My solicitor kept me informed about how…
My solicitor kept me informed about how the case was being handled and ultimately we won the case.Quite protracted but not due to my solicitor’s fault . Very glad we won due to her hard work
October 16, 2025
Reply from True Solicitors
Dear Elaine,
hank you for providing this review and for your feedback. We'll pass on your comments to Lisa who represented you in your credit hire case.
Kind regards
True Solicitors
Best legal service.
My experience was made great because of the treatment I received from my person Solicitors. The company was always there for me of i had a question and they were very professional in dealing with the other side to give me the best possible outcome.
October 14, 2025
Reply from True Solicitors
Dear Jose,
Thank you very much for your review and the comments you've provided. We'll pass on your comments to Stephen who represented you in your clinical negligence case.
Kind regards,
True Solicitors
Reply from True Solicitors
Dear Mrs Chamberlain,
Thank you for your review, we appreciate the feedback. We'll pass on your comments to Anna who represented you in your personal injury case.
Kind regards,
True Solicitors
Truly good people behind the scenes who…
Truly good people behind the scenes who dealt with my case in a professional manner and took care of me can’t thank them enough
October 14, 2025
Reply from True Solicitors
Dear Mr Jackson,
Thank you for your review and the feedback you've provided. We'll pass on your comments to Sam who represented you in your works accident case.
Kind regards,
True Solicitors
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