TrueCar is a joke! Plain and simple. They give you a price that they have supposedly already contracted with the dealership, meaning NO junk or bogus fees. However, this is not the case; the dealershi... See more
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See what reviewers are saying
Don’t believe the TrueCar Cash Offer service. They let “certified” dealers on their platform who offer prices within KBB traded in ranges so they look legit. Then when you accept their offer they dro... See more
I specifically choose TrueCar to avoid the hassle of dealing with car salespeople. It is not an online only service, they basically forward you contact information to dealers. I am still receivi... See more
For car buyers truecar.com looks good at first use, BUT BEWARE, because if you want to contact the actual seller (they are a conduit for dealers) you have to click on “get actual price” and then go th... See more
Company details
About TrueCar, Inc.
Written by the company
TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient.
From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers.
Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home.
TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.
From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers.
Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home.
TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.
Contact info
1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States
- 1-888-878-3227
- feedback@truecar.com
- truecar.com
1.6
Bad
2K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
TrueCar was extremely helpful in…
TrueCar was extremely helpful in finding the right dealer with the best prices.
May 12, 2022
Second time I used Truecar
Second time I used Truecar. Very happy with my choice. Note: always ask for the drive out price.... dealers tack things on when they first quote.
May 12, 2022
It’s always room for improvement …
It’s always room for improvement …
Never should be satisfied…
May 11, 2022
Is great website to look for used and…
Is great website to look for used and new cars.But. I am still looking for the car I want.I only drive manual transmission
May 10, 2022
I will always buy from you first
I will always buy from you first. I’ve bought from you three times
May 10, 2022
Worst Telemetrics system ever
I was never able to use the mobile app or log in on my computer. The CSR's kept telling me my policy number was wrong. I even tried to go through tech support and they couldn't help either. Terrible system.
May 10, 2022
your search engine has been great
your search engine has been great. i just wish that any updates would be relevant to my previous searches.. i do like the updates that i continue to receive
May 10, 2022
We use true car to get our 2014 Nissan…
We used true car to get our 2014 Nissan morano This car is absolutely beautiful I could not have asked for a better deal. Thank you again for true car
May 10, 2022
TrueCar’s service and the car…
TrueCar’s service and the car dealerships that subscribe to it are the first and best place to go to buy vehicles.
May 10, 2022
Outstanding data
May 10, 2022
TrueCar is the only way to buy a car
TrueCar is the only way to buy a car, new or used! I got the car I wanted at the price I was willing to pay.
May 10, 2022
I purchased a car off truecar that was…
I purchased a car off truecar that was 3 hours away, yes I knew this. Was told I could have it transported to my house for $303. The dealership that had the car said they paid the transport fee. Which they did but after almost 2 weeks after we signed and returned the paperwork to the dealership with our down payment Truecar still hadn't set up our delivery and couldn't give me even an approximate date for delivery. Said my car was their first transport but this should've been figured out long before they offered delivery. So I ended up driving the 3 hours to get my car. I don't blame any of this on the dealership at all they were completely amazing. Truecar needs to get their s*** together.
April 17, 2022
Unprompted review
Thanks!
Thanks!! I had a wonderful experience!! Will definitely recommend to my friends and relatives.
March 10, 2022
Unprompted review
Good dealer connection and selections
March 7, 2022
Unprompted review
Don't trust this website
Don't trust this website. They list cars as being 6 miles from me they are actully 1000's of miles away. Wasted everybody's time
February 27, 2022
Unprompted review
Vin #’s don’t match listing’s…
I reviewed TrueCar’s listings for a specific car I am looking for. I ran their Vin #’s for 2 cars and neither matched up to their listing! Both were same type of vehicle, same color but they were NOT the same vehicle at all! So they are listing fake Vin #’s that is BS and a scam and this web company needs to be shut down! There is NOTHING “true” about it!
February 15, 2022
Unprompted review
Fantastic way to search for vehicles…
Fantastic way to search for vehicles from multiple dealerships while using filters to find vehicles that have exactly what you are looking for while having the ability to choose how large an area you'd like to search.
February 6, 2022
Unprompted review
Scammer…
Visited a Dealer from Truecar site after making sure that the car was available over the phone, 20 mn later the car was not available and thay tried to sell more expensive cars and lied about the car specifics. Very disappointed as I thought they were better. SCAM
January 20, 2022
Unprompted review
True care is truly amazing… I intend to…
True care is truly amazing… I intend to start here when I purchase my third vehicle. Thank you to the true car organization…!!
December 6, 2021
Unprompted review
THIS PORTAL IS A SCAM they send you to…
THIS PORTAL IS A SCAM they send you to dealers that that even if all your info is correct will always offer you less , go to carvana as i diid and receive much more
December 1, 2021
Unprompted review
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