Truecarriers Reviews 271

I had a terrible experience with True Carrier when transporting my car from New York to California. They misrepresented their insurance coverage, claiming in the contract that my vehicle was protected with $100K bumper-to-bumper insurance, which turned out to be false advertising.

After my car was damaged during transport, TrueCarriers provided me with 2 incorrect insurance policies before finally giving me the right one. Now, I’m being told that the dispatcher’s insurance doesn’t actually cover my claim. TrueCarriers has taken zero responsibility in following up with the dispatcher or helping me resolve this issue.
I trusted this company to handle my car shipment professionally, but they have been completely unhelpful and unaccountable. If you’re considering using True Carrier, be extremely cautious—their insurance claims may not be what they promise.

Great service and very reliable. I’ve used their service twice and Marc always made it such an easy process. 10/10 recommend.

Booking with Mark was great and professional. The pick up and delivery was on time. My car arrived earlier than expected. Pick up and delivery was smooth. I’ll surely recommend them anytime.

I had initial issues with scheduling and contractual fees imposed when I had to find another carrier. However, Adonis and his management team made all the problems disappear. Customer oriented and professional. Recommend to anyone transporting automobiles within the US.

Reda did a great job for me on a bike move. Price quoted was a bit higher than I anticipated but the specialized motorcycle hauler used was perfect and the bike handled professionally. Picked up on time and delivered early. Worth the cost. Reda stayed in touch throughout the trip.

The agent Reda provided Excellent Service, swift, effective communication & followed up each step from our initial communication to pick up of vehicle. Amazing job, especially at such short notice! 10/10 will be working with him again in the future.

Service provided to move my car from CA to TX was awesome and hassle free. Promises were delivered and cheaper than others carriers.

They moved a motorcycle for 1600 miles no problems. Great delivery.

Excellent service and communication. The shipping agent Reda Flynn and the driver Roman, stayed in touch throughout all the process of pickup. The process was easy and friendly

Reda was a true professional, well spoken and honest. I highly recommend him on your next shipment.

Hi i would like to share my experience not only as a customer also as an agent working there for Carshipcentral , movewheels and true carrier it's the same company with different names and how they ask us to scam people and keep on asking for more money overtime here is how it works they will provide a low price to get you sign a contract and get the CC info and keep on pushing the dates till you end up paying more so they make more money and get the lowest price for a driver it doesn't end here as an employee i had a family emergence and provided what's going on to the sales manager and got sick the next thing that i was told that i got fired and will not be paid for the month that i worked almost the full month it's up to you to give them your business or not after reading this but remember that you will be making a fool out of yourself

Fast and no worries

Excellent service. Super friendly, communicates promptly, pick up and delivery times were flexible based on what I needed. 10/10 would trust them again :)

They came and they dropped off the car as promised no up charges and great delivery as promised

Pickup and delivery went smoothly. My car was shipped from Los Angeles to Charlotte and was even delivered a day earlier. Mark has been very helpful, very professional and eager to help. Highly recommended, will certainly use their services again. Thank you Mark.

I am truly grateful for True Carriers they shipped my car and my son’s motorcycle with ease…you all made my move less stressful, great communication and they truly care with working with customers. Thank you all and may God continue to bless your company.

Latisha Stevens

Michael went above and beyond going the extra mile and then some!
My vehicle transport request was not an easy one being in a very rural remote area, but Michael kept on it working hard searching for a driver that was able to complete the transport of my vehicle!!!
Thank you Michael for the persistent hard work and I’ll definitely be using you in the future 👍👍

Kudos to Mark Coleman !!! My pickup location was in Cheyenne WY for which there is little service. Mark quickly found a quality hauler and negotiated a good price. My rare vintage care (1966 Corvette) arrived safely in one day. She driver was super competent and very helpful. I strongly recommend mark for a promotion and a raise. Best regards......Fernando Aguilar

I have had the opportunity to ship two cars with true carriers in the last 6 months. I have found them very professional, Quick in responding with a quote with no hidden agenda. Service from the Carriers chosen has also been very timely and helpful.
I highly recommend them and thank you to Michael Orizao for his assistance.

Great service from Micheal working not stop even on days off to make sure I got the best available price