TrueEditors Reviews 226

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

They gave appropriate suggestions while still leaving me the room to fix certain gaps myself. Will definitely use services again! Thanks!

Rated 5 out of 5 stars

I absolutely love TrueEditors. I gave them my dissertation document to edit. My document was edited by an editor named Jaison. He did an amazing job. He made my document 10times better. They make sure... See more

Rated 3 out of 5 stars

Hello, Although there was good proofreading in the first parts of my article; unfortunately, almost no corrections were made in the last parts of my article. Interestingly, not a single word of any s... See more

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Rated 5 out of 5 stars

TrueEditors exceeded my expectations. Additionally, their turn around time amazed me. On a scale of 1-10 with 10 being very good, I would rate them 15. I challenge anyone seeking a bonafide editing se... See more

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4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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Rated 5 out of 5 stars

Worthwhile

I contacted TrueEditors to edit my dissertation before final submission. I found the work to be accurate and error-free. The recommended changes were largely appropriate and showed attention to detail.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great work

Great work, Finishing on time, automatically geratared certificate.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

TrueEditors: Scam? AI? Dishonest!

I'm unsure if TrueEditors is a scam or an AI service, but what I do know is that they are dishonest. When they are unable to defend themselves, they simply stop responding (1 week now). In my case, I asked them to clarify the difference between the service they provided and the options of 'Copy editing,' 'Line editing,' or 'Developmental editing.' They couldn't explain; instead, before they stopped responding me, they claimed it was a translation job, despite my not sending them the French text. I can confirm this because I did the translation myself and only sent them the English version. They mentioned translation because I informed them about my work. Is it the AI that misunderstood? :D I don’t know! So what's the issue here? I paid $384 for a 20-day delivery! Had I chosen 'Copy editing,' it would have been $66 for a 48-hour delivery. Why did I pay $384? Well, I wrote a fairy tale in French, and I wanted their assistance in making it 100% American, both linguistically and culturally. I provided extensive information, and they responded with lengthy emails. Initially, I was satisfied. However, after 21 days (despite their promise of 20 days), I received the work and was greatly disappointed. I had been eagerly anticipating it every day, with a countdown to the 20-day mark, but the final product was far from satisfactory. They provided only 'Proofreading' or at best, 'Copy editing.' Out of 10 comments, only 1 had an explanation; the rest were simple 'yes/no' responses. On the other hand, when I sent my French text for proofreading to a very professional guy in France, I also sent him 16 questions and I received 16 answers in return! All this with proofreading, after 5 days!! The total word count of those answers was 617!!! I paid only 60.50 euros; next time I will pay him more, because he truly did a very good work. But back to TrueEditors, they are just a dishonest service…

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Paraphrasing service

Quick turn around and was able to do what I asked. Very relieved when I read the returned product as I was unsure what to expect. I used the paraphrasing service since I needed some help with the flow and clarity.

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

Unable to meet promised timeframe, poor quality edits

I paid a premium for eight-hour turnaround for last-minute editing of a midterm assignment, but the paper was not returned within the promised time frame.

The first line of the *edited* paper read: "During their stay at the medical intensive care unit (MICU) of a large academic medical center, More than half of patients admitted to anticipated to require invasive mechanical ventilation."

And the phrase "Top of Form" appeared nine times in the "perfectly edited" document.

The company initially argued that the opening sentence they provided was perfectly edited and grammatically correct.

Then they asked me to highlight all of the problems with their edits--to proofread their copy --and return it.

I did not have time to review all of the blatant errors in their copy (see at least two in the opening sentence above), wait for them to correct their edits, review their second attempt at copyediting, then apply the changes and submit my paper. I had to move ahead without their help, as they were unable to provide the service promised.

I submitted a second document on the same day. They did not deliver any copy for the second document and did not refund my purchase price.

March 9, 2024
Unprompted review
Rated 1 out of 5 stars

Never choose Trueeditors

I choose true editors to do the proofreading for my college academic essay. I opted for a 12-hour, university-level essay proofreading service for which I paid 139 euros. First of all, when I received the document from true editor is over 12hours. After reading the document, I feel strange about the document. So I tried to test the after proofreading essay on Turnitin. And Turnitin said that essay got 86% AI %. So I asked true editors what’s going on and let them give me a refund and they didn't respond, they just told me they could re-editing it, and I said no, I just needed a refund, and nobody ever responded to my message again. The reason why I don’t need re-edit is that I have to submit the essay at that night, and their response about re-edit is too late for me. Besides they said my ai report was wrong and not reliable . They kept stressing that they were manual proofreading and did not use any ai, so I asked them to prove that in the end, they used copyleaks to prove that the ai rate of the article was 0, but I tested it again with copyleaks and the ai rate was still over 20%. I wonder if we're not using a same site.

February 26, 2024
Unprompted review
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Reply from TrueEditors

Daer Catherine Chen,

We appreciate your feedback. We take the quality of our editing services seriously and want to address your concerns.

Regarding the discrepancy in the AI percentage reported by Turnitin and Copyleaks, we want to assure you that our editing services are performed manually, and we do not utilize AI in our proofreading process. It's possible that different plagiarism detection tools may produce varying results due to their algorithms and databases.

Nevertheless, we understand your frustration and are committed to resolving the issue. Please provide us with your order details and any relevant information about the discrepancies so that we can investigate this matter thoroughly. Our goal is to ensure your satisfaction.

We value your trust in True Editors and aim to rectify any concerns promptly. Kindly reply with your order details, and we will prioritize the resolution of this matter.

Thank you for bringing this to our attention, and we appreciate your understanding.

Regards,
Robert
The TrueEditors.com

Rated 5 out of 5 stars

Great free sample

The sample they've done was so much better than the other companies' I've tried for the same. Their effort was really visible. Just submitted the full manuscript and will inform you on the result soon!

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

A reliable company to engage with

A reliable company to engage with, characterized by swiftness and effectiveness. However, it's crucial to ensure you're in contact with the appropriate individual to assist you in your tasks. I encountered a regrettable experience with one person who appeared unfamiliar with the nature of my paper, leading to a subpar outcome. Fortunately, I have since connected with an expert well-versed in my field of writing, specifically in Religion.

October 25, 2023

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