Truefitnessvideos Reviews 177

Mary contacted me about a problem I had and the good communication shows great character!

Scammers! You are giving me a command to give you good feedback with what you do? wow!

Reminder Refund - Truefitnessvideos.com
Inbox

TrueFitnessVideos Support
15:05 (3 minutes ago)
to me

Dear Czarina ,

Gentle reminder on refund email sent on 03/12/2024. Kindly treat this urgent as we patiently await your cooperation to complete reversal and delete your data

Here is how to share feedback:
1. Open Trustpilot link below and select 4/5 Stars:
2. Write any good comment like, “Good service by the team” “Issue addressed” or any positive comments to highlight our efforts.
3. Submit your review using Continue with Email/Facebook/Apple option.

[Clarity: You may see “Sign Up” when submitting review first time, that is only for Trustpilot to be able to send a one-time code needed to complete the review].

Funds will be processed once review is completed. Should be received within 3-7 business days.
You can share a reply or screenshot of review when you are done to expedite process.

Best Regards,
Escalation Team

Agent Lizzy was very patience with me and made sure she fixed problem. She's really good at what she do. I spoke to her twice and she was able to solve the problem

He understand my issue and the service is fine!

Sharp practice and total rip off. Be warned. You sign for a video but end up with a direct debit and no refund opportunity.

good good good

Thank you so much for your assistace appreciate it.

I was forced to write a review. I pressed a link for something entirely different and ended up with a membership to true fitness videos. Absolutely No interest in these whatsoever.
Took money from my account after sending email to cancel subscription. I had to change my back details. It’s a disgrace that they have to fool people to become members. How many people have you unwillingly taken money from. Should be stopped this is what I was told to do. I probably won’t get a refund
Important: Do not mention the word "refund" or "cancellation". A negative review with a 1/2 star does not guarantee a refund.

I unknowingly had subscription to truefitnessvideo when i phoned them to cancel i spoke to Mila how was very helpful and cancelled my subscription witch he said would will take 15 days hopefully i won't encore any more charges.
Thanks Graham

Thanks for your service

great videos
really can help people who wants to get fit.

I had some issues and I contacted the team. I was immediately helped. Within a minute I got a reply from the support team. They resolved my issues that I was having. I emailed for multiple issues and everytime my issue was resolved. I am extremely satisfied. Very hardworking and efficient support team

The customer service team ensured that my concern was resolved to my satisfaction.

My issue was addressed promptly, and I’m thankful for the professionalism of customer support.

The support team did a great job in resolving my problem. I’m very satisfied.

Great work very helpful

The support team was excellent and helpful they are professional

It took too long for a response and I can't give a food rating because I haven't been refunded