I have used this site a few times and the quality of freelancers varies considerably (like any site). However, the site itself is TERRIBLE, and customer support is TERRIBLE. I requested a balance with... See more
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See what reviewers are saying
From my point of view Best customer support service . They cooperated and helped me to resolve issue .
My first ever freelancing platform...I've earned there 3000 Rs. till now(I know that's not very much, but as a beginner I was happy). It's services are very good, most of the facilities provided here... See more
I am on several freelance platforms and feel most comfortable with Truelancer. 1. It's not overcrowded. 2. Not infested with scamsters. You do find the occasional one. They too are taken down... See more
Company details
- Recruitment Service
- Business and IT Consulting Agency
- Employment Consultant
- Human Resource Consulting
- Website Designer
Information provided by various external sources
Hire Freelancers & Find Freelance Jobs Online. Hire Freelancers in India, USA, UK, Bangladesh, Philippines. Hire Skilled Professionals, Consultants, Contractors
Contact info
100 Feet Road 57, 110030, New Delhi, India
- truelancer.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Best support provided by truelancer
Best support provided by truelancer. Other websites dont provide that much support
I had a terrible experience with…
I had a terrible experience with Truelancer.com. The platform feels poorly maintained, with outdated systems and minimal updates to improve the user experience. Worse, in providing real value or support. Their support team is unresponsive, and there’s a lack of proper oversight or fraud prevention measures.
Compared to Upwork, Truelancer falls incredibly short. Upwork provides excellent client support, a professional interface, and better safeguards for both freelancers and clients. If you're serious about freelancing, skip Truelancer and stick with Upwork for a reliable and professional experience.
BEST PLATFORM EVER
Truelancer.com is not a trustworthy platform because of lack of management in payment and review
Client reviews are directly accessible to freelancers, so if you write a positive review, you will receive a positive review; if you write a negative review, you will receive a negative rating as well. Is that a fair system? Truelancer.com is not a trustworthy platform.
They do not have a proper review system and do not listen to clients. They have no rule for suspending an account if a freelancer requests a review, like upwork and freelancer have. Freelancers beg continuously for good reviews even for lots of bad work but they are not taking action.
Review Manipulation on Truelancer – Disheartened by Lack of Transparency
I’ve been a small freelancer on Truelancer for a while, and recently, I’ve become increasingly disheartened by how big freelancers manipulate their profiles. Just a few days ago, I saw a negative review on a well-known freelancer, Mrinal Bhuyan, which seemed legitimate and wasn't that old. To my surprise, it disappeared soon after, making his profile look spotless again.
It's really disheartening to see how Truelancer seems to remove or hide negative reviews to protect the reputation of these top freelancers. As a smaller freelancer trying to grow, this feels like a massive blow. How are clients supposed to make informed decisions if only positive reviews are allowed to stay? It makes the platform seem biased and unfair, pushing smaller freelancers like me further down the ranks while promoting those who can manipulate their ratings.
If Truelancer wants to remain a trusted platform, they need to stop filtering out genuine feedback and start valuing transparency. Otherwise, they risk losing the trust of both freelancers and clients.
Truelancer has been an excellent platform
Truelancer has been an excellent platform for me as a digital marketer. I’ve found plenty of SEO, Google Ads, SMMS, and Email Marketing projects that align with my expertise. The user-friendly interface, secure payment system, and wide variety of job opportunities have made it easy to grow my freelancing business. Highly recommended for anyone in digital marketing!
Best support ever on projcet onboarding
Best support On call or whatsapp any issue occured or while projcet coordinator
greate plateform for freelancers
I have always trusted truelancer for…
I have always trusted truelancer for the past 5 to 6 years to find me the best resources for my projects and each time they have delivered. Very good collection of efficient freelancers.
Nice place to work
Nice place to work. Helped me getting lots of projects in last 4 years. Thanks Trulancer and Nancy (My project manager from last 4 years)
Truelancer is a great and trusted platform
Truelancer has been a great platform to work on. Their customer experience and manner to handle freelancers and clients is commendable. The platform is simple and easy to use and mostly self-serving, but if you need any help, the Truelancer managers are always there to support you along the way.
Total waste of time
Total waste of time, I completed few projects and client has paid for the projects. But when withdrawing i were unable to get any cent of my money.They didn't transfer any.Total fraud. I tried more and more time contacting their support team and they weren't responded to any. Totally disappointed. We can't get what we earned.
This is the worst freelance app I've…
This is the worst freelance app I've ever seen, if you sand anything they turn a blind eye and reject it and the customer support is so bad, 99% of them are scammers.
Nothing too formal, but professional & cooperative at every step
'Been working in Truelancer for a commendable time .... with the same ease and dependence - I've never been disappointed. I believe, my clients feel the same!
Waiting time can be improve
Expecting your more promt response regarding time taking to find required freelancers.
Truelancer is great platform for new…
Truelancer is great platform for new developers to find quality clients and start their freelancing and remote work journey. The management is great and really helpful
Great Experience working with Truelancer
We are working with Truelancer from Last 6-7 years, it's great experience working with them. The relationship managers over there are very supportive. I highly recommend Truelancer to every professional.
Thanks and cheers!
Very Great experience with truelancer…
Very Great experience with truelancer and I achieved my goals through trurelancer and currently working with truelancer.
My experience with the truelancer has been one of the life changing experience for my work.
My experience with the truelancer has been very great.I highly recommend this platform, as everything here is done very professionally.
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