True North Property Management Reviews 2

TrustScore 3 out of 5

2.9

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Company details

  1. Property Management Company
  2. Property Investment
  3. Property Maintenance
  4. Real Estate Rental Agency

Written by the company

We are a Newcastle Upon-Tyne based lettings agency covering the majority of the North East Region. Both James and Paul possess a number of years experience working within property and managing their own small portfolio's so understand what it takes to ensure your investment property fulfils its' potential. We offer a number of services from full management to a tenant finder only option. You can see a full list of our services at our website https://truenorthpropertymgmt.com


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Rated 1 out of 5 stars

Do Not Work with True North Property Management

This company attempted to hold us financially responsible for damage we did not cause, using photos that do not line up with reality, a timeline that contradicts their own messages, and claims that fall apart under even basic scrutiny.

I’ve stayed at dozens of Airbnb and short-term rental properties, and I have never encountered a management company that handled an issue so poorly or so unprofessionally.

I strongly recommend avoiding True North Property Management.
No guest should have to deal with being blamed for pre-existing damage or be pressured to pay hundreds of dollars based on questionable evidence.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Unhelpful at best

Unhelpful at best - service advisors no clue about prices and the listing mentions “bills included “ when the bills are very much excluded .
Poor company all the best to the residents living there math is not their strong suit .

July 9, 2025
Unprompted review
True North Property Management logo

Reply from True North Property Management

Hi Geraldine,

Thanks for leaving the time to leave a message, however I feel you may have left it on the wrong company account.

No one in our office has dealt with a Geraldine, what property did you view, I can confirm if it is one we look after or not.

I can assure you with ourselves if we state bills included then they are very much included in the room rate.

Thanks

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