Trueqrcode Reviews 

231
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Impressed by the multi-link feature and easy to use UI set up, can edit QR even after printed! Would recommend!

Rated 1 out of 5 stars

I created a dynamic QR code on their site. However this did not scan, even using a aqR reader app. I contacted customer service numerous times, they took ages to respond and the response had nothing t... See more

Company replied

Rated 5 out of 5 stars

Trueqrcode was exactly what I was looking for! Not only do they provide multiple links within their QR code, but you can customize the icons and what you want to include with it. I will definitely be... See more

Rated 5 out of 5 stars

The QR codes are very easy to generate and the management system is extremely useful to track the impact. Like other users, I had overlooked the subscription charge. This was a problem as the QR co... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

231 reviews

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4.5

All reviews

(231)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Using TrueQRCodes has enabled us to…

Using TrueQRCodes has enabled us to have multiple QR codes on a post card back to a number of pages rather than a single QR code to a "link-tree" style page. It has enabled us to measure the code scans, and conversion rates for those who register an interest in joining Sea Cadets, or donating to support our activities

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

The Website

The Qr codes are really good and are easy to use. The site is also easy to navigate. Additionally the site also offers good analytics

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

My QR-code did transpire

My QR-code did transpire, but after contact with costumer service it could be turned it into a 30 day subscription by exception.

June 6, 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Hey!

Glad to hear customer service turned things around and got you a 30-day subscription. Hope it all works smoothly now!

Cheers!

Rated 4 out of 5 stars

resolved well after complaint

today June 1,
On May 23 I wrote the review below, I received a response from Danny,
he had activated my QR code again and found it annoying to read my misunderstanding.
Danny wrote to me that they are currently developing the program that they will offer QR codes completely free of charge!
That's a nice development, it means I can still use my business cards and I don't have to have everything reprinted.

Danny, thank you again for your messages and the solution you made for me!

The site does not immediately indicate that it is a trial version of a QR code.
I find this very misleading!

In step 4 it is even written: "4
/ To download
Once you are happy with the result, download the QR code and start sharing it on your content, online and offline"

While it doesn't say anywhere that this is a 14-day trial version!

Only somewhere at the bottom of the page under frequently asked questions is the question "is making a QR code free"?

Why not clearly indicate at the top, when creating the QR code, a clearly visible line "this is a 14 day trial version"!

Unfortunately for me, I shared the QR code on cards to be distributed that can now be thrown in the trash.

I think the option of paying to keep the QR code is too much: €7.95 per month and then immediately paying for a year if it is a starting hobby. (23-5-2024)

May 23, 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Thanks for your detailed feedback! We’re glad Danny could resolve your issue and reactivate your QR code. It’s great to hear you can continue using your business cards. We’re working on making the program even better and offering QR codes for free soon. We appreciate your patience and support! 🛠️

Rated 5 out of 5 stars

Very nice!

It is a very good website. It is easy to create a qr code and it works very well too. The customer service is quick to respond and helpful!

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

I've been using TrueQRCode for a while…

I've been using TrueQRCode for a while now, and it's become an indispensable tool in my workflow. The platform offers a straightforward and user-friendly interface, making it easy to generate QR codes for various purposes.

One of the things I appreciate most about TrueQRCode is its efficiency. With just a few clicks, I can create customized QR codes for different types of content, including URLs, text, and contact information. The ability to customize the design and color of the codes adds a professional touch to my projects.

Moreover, TrueQRCode's reliability is commendable. I've never encountered any glitches or errors while using the platform, ensuring a seamless experience every time.

Overall, I highly recommend TrueQRCode to anyone in need of a reliable QR code generator. It simplifies the process of creating and managing QR codes, saving both time and effort. Kudos to the team behind this excellent tool!

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

First I created the QR code “for free”…

First I created the QR code “for free” and printed several business cards. After a fortnight the code “expired” and I had to sign up. I did sign up for a monthly subscription and updated some details to make sure that would be working properly.

When I checked my bank account they charged $345 for the first month and the QR code doesn’t work properly. Contacted them via email and their website. No response at all.

I wrote back to them after they responded this post and they said they replied to my email “4 days ago” and the price paid was for the full year, not month as they sell it. Also, the price is a huge difference from stated. They advertised €14.95/month which is ~AUD$24.74. Full year should be then AUD 296.88. They charged me $345. This is ridiculous. They advertise monthly subscription and charge annually. Also the price is higher than advertised. Should not be allowed.

Updated: they falsely claimed the review was regarding another company. In the email they tried to refund $10 which they said it was overcharged. But would only refund after the review has been deleted. I did not agree with the $10 because: 1 - they sell the product as a monthly subscription and charge annually. 2 - the price is stated in euro and they charge in US$. 3 - the price advertised is before tax (which is very wrong). In this case, any value incurs a 19% surcharge. In short, the experience was quite traumatic. By the end I told them if they want the review down, they should refund full amount and cancel the service, which they declined.

April 13, 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Hi Otavia,

Thank you for your review, sorry to read this. However, it appears that you posted the review to the wrong company. We cannot find your account, have no monthly payments and the amount does not correspond to our prices.

We have received and responded to several messages. However, we have not received any more answers to our responses. Could it be that our emails did not arrive properly? Hopefully we can help with the problem.

Can you email us at support@trueqrcode.com?
We always respond within 24 hours.

Greeting

---
Update after May 14, 2024:

We have done everything we can to explain to this customer what caused the price difference. This was due to a surcharge from the cardholder and the currency difference. We have also offered compensation for this. Unfortunately, the customer did not agree with this.

Rated 5 out of 5 stars

Fantastic

I recently used the TrueQrCode and found it to be an incredibly useful tool for creating QR codes quickly and easily. Thank you!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent en quick service!

I used Trueqrcode to generate a QR code for collecting respondents for my thesis research. I was very satisfied until I received a notification that my QR code was expiring, which was a disaster because I had already printed 30 flyers. I had to pay 115 euros to use the site for a year, which is a lot for a student. I explained to customer service that I had overlooked this payment condition and asked for a temporary solution. I was assisted very well and quickly, and it was possible to get two months acces to the code! Excellent service!

March 13, 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

We're glad to hear that our customer service could assist you effectively, especially under such stressful circumstances. Your satisfaction and the success of your thesis research are important to us. Thank you for sharing your experience and highlighting our commitment to excellent and quick service!

Rated 5 out of 5 stars

Easily created a QR code

Easily created a QR code. Had a question later and customer service responds quickly and kindly too! Good service and good product.

March 6, 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Hey Laura,

Thanks a ton for your kind words! Thrilled to hear you found creating a QR code a breeze and our customer service quick and friendly. Your satisfaction means everything to us. If there's anything else you need, just shout. Appreciate your support!

Rated 5 out of 5 stars

Very professional website

It is a very good website, easy to use. Top quality and very good service!

March 5, 2024
Unprompted review
Trueqrcode logo

Reply from Trueqrcode

Hello Silvana,

Thank you so much for your compliments! We're thrilled to hear you find our website user-friendly and our service top-notch. Your feedback is greatly appreciated, and we're here for you anytime you need. Thanks for choosing us!

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