I’ve been with Tru Green a few years . Normally pleased . TruGreen came out serviced my yard 2 different treatments on the same day . My grass has turned totally brown . They said it’s from dog urine... See more
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Johnnie Chow provided great service. We personally request him each time we need service. He is hardworking, kind, and knowledgeable about his work.
Company replied
TruGreen technician came to apply weed treatment. First I was doubled charged. Then the treatment killed all of my lawn. My lawn is hideous...brown and dead I have been trying to contact someone fo... See more
Company replied
This season we opt for aeration and deep seeding. Mr. Robert, the technician and his crew did a wonderful job with the aeration & over seeding. He was very professional and courteous. Moving f... See more
Company replied
Company details
Written by the company
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Written by the company
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Contact info
10430 Lakeridge Pkwy, 23005, Ashland, VA, United States
- 8045503929
4.1
Great
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Great experience
Johnnie Chow provided great service. We personally request him each time we need service. He is hardworking, kind, and knowledgeable about his work.
September 18, 2024
Unprompted review
Reply from TruGreen - Ashland
We're very happy to hear that your TruGreen specialist is working closely with you to give you a healthy and beautiful lawn, Teddy! Thank you for taking the time to share this feedback with us. -MS
Fredericksburg
I want to say thank you to technician Johnnie Chow, for his outststanding service I received last week. The care he shows in doing his job on the lawn and ensuring I am satisfied with the service provided. A true professional and exemplifies customer care. Thank you Johnnie.
March 12, 2024
Unprompted review
Reply from TruGreen - Ashland
Hi Maynard, thank you for sharing your experience with us! We're glad to know Johnnie provided you with a great lawn service! -CR
Johnnie Chow does a great job
Johnnie Chow does a great job, he listen to my concerns and takes the time to maintain the complete property.
October 26, 2023
Unprompted review
Reply from TruGreen - Ashland
Hi there, thank you for taking the time to leave us a review. We're glad that you had a great experience with our team! -CR
Johnny Chow was amazing
Johnny Chow was amazing, great communicator. He took the time to explained what was going on with my lawn, explained what he was about to do and the treatment being applied.
September 19, 2023
Unprompted review
Reply from TruGreen - Ashland
We're very happy to hear that your TruGreen technician is working closely with you to give you a healthy and beautiful lawn, Kevin! Thank you for taking the time to share this feedback with us. -CR
Very happy with my lawn service from…
Very happy with my lawn service from TruGreen. The tech that has serviced my lawn does an outstanding job explaining his process and procedure for the day and also what I can expect from the service performed. His name is Johnnie Chow and my wife and I are very happy with the job that he does. Keep up the good work!
September 8, 2023
Unprompted review
Reply from TruGreen - Ashland
Thank you for letting us know how our team is doing, K Lee! We will make sure to thank Johnnie for providing a 5-star service. -CR
I’ve been with Tru Green a few years
I’ve been with Tru Green a few years . Normally pleased . TruGreen came out serviced my yard 2 different treatments on the same day . My grass has turned totally brown . They said it’s from dog urine ! I’ve had the dog for 5 years . My yard has never looked like this ! My whole yard is brown ! My yard is awful
May 23, 2023
Unprompted review
Aeration and deep seeding
This season we opt for aeration and deep seeding. Mr. Robert, the technician and his crew did a wonderful job with the aeration & over seeding. He was very professional and courteous.
Moving forward, I prefer Mr. Robert to care for my lawn throughout the year.
Best,
Manassas, Va region
Larry
September 12, 2022
Unprompted review
Reply from TruGreen - Ashland
Hi Larry, thank you for taking the time to leave us a review. We're glad that you had a great experience with our team!
Lawn killers!!!!
TruGreen technician came to apply weed treatment. First I was doubled charged. Then the treatment killed all of my lawn. My lawn is hideous...brown and dead I have been trying to contact someone for two days and none will return my calls. My lawn is ruined. I would NEVER recommend them
August 28, 2021
Unprompted review
Reply from TruGreen - Ashland
Hi K, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
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