They destroyed our gate on our property and just left after doing it. They didn’t even finish the shrub treatment that we pre-paid. The only way I knew this happened was my next door neighbor came ove... See more
Company replied
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See what reviewers are saying
For two years now I have been having the same issues with TruGreen: weeds on 80% of my lawn at all times and fertilizer burns everywhere. I want them to refund my money, but they refuse.
Company replied
I’ve used TruGreen several years for my lawn care on my centipede grass. They have got progressively worse year after year. I have irrigation so water is not a problem. The weeds have taken over along... See more
Company replied
Dude came and sat at the end of my driveway for 45 minutes with his music blaring and never got out of the truck. He leaves and my wife gets a message saying our lawn service is complete. A complete... See more
Company replied
Company details
Written by the company
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Written by the company
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Contact info
1127 Preston Street, 36801, Opelika, AL, United States
- (334) 363-3400
2.6
Poor
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
They destroyed our gate on our property…
They destroyed our gate on our property and just left after doing it. They didn’t even finish the shrub treatment that we pre-paid. The only way I knew this happened was my next door neighbor came over and told me. When we called to complain and get them to come out to fix it, they gave excuse after excuse. Not very professional.
July 8, 2026
Unprompted review
Reply from TruGreen - Auburn
Hello David, thank you for sharing this and outlining your concerns. We are sorry to hear this has been your experience with us. We appreciate you taking the time to speak with us directly. Please let us know if there is anything else we can assist you with at this time.
The worst and most unprofessional company.
For two years now I have been having the same issues with TruGreen: weeds on 80% of my lawn at all times and fertilizer burns everywhere. I want them to refund my money, but they refuse.
June 23, 2023
Unprompted review
Reply from TruGreen - Auburn
Hi Fereshteh, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you! -MS
I’ve used TruGreen several years for my…
I’ve used TruGreen several years for my lawn care on my centipede grass. They have got progressively worse year after year. I have irrigation so water is not a problem. The weeds have taken over along with bare spots. Seems like it’s a different technician everytime they come out and they don’t treat all the area I’m paying for. They never let me know when they arrived just spray a little stick a card on the door and leave. I don’t recommend them to anyone a total waste of your money!
April 15, 2022
Unprompted review
Reply from TruGreen - Auburn
Hi Bill, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!
Dude came and sat at the end of my…
Dude came and sat at the end of my driveway for 45 minutes with his music blaring and never got out of the truck. He leaves and my wife gets a message saying our lawn service is complete. A complete fraud. And there's no way to talk to anyone locally.
September 29, 2021
Unprompted review
Reply from TruGreen - Auburn
Hello Mark, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!
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