Banner for TruGreen - Middlesex

TruGreen - Middlesex Reviews 3

TrustScore 3 out of 5

2.8

117 Corporate Blvd., 7080 South Plainfield, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 117 Corporate Blvd., 7080, South Plainfield, NJ, United States

  • (908) 755-2795

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible results

They can refund my payments. They can send a person that is really certified in lawn care to inspect the situation. They should stop trying to sell me more services until they solve why I have little to no new rass growth.

October 22, 2022
Unprompted review
TruGreen - Middlesex logo

Reply from TruGreen - Middlesex

Hello Alan, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you! -RS

Rated 1 out of 5 stars

My Neighbors ask me what happened to my beautiful lawn.

I have TruGreen for about 6 months now. My neighbors ask me what happened to the nice lawn that I used to have. They came so many times and killed what grass I had left. I keep calling for a supervisor to look into the situation, but to know avail. No one calls back. They just keep sending a technician to reapply the chemicals. I personally have never seen such a poorly managed company.

August 29, 2022
Unprompted review
TruGreen - Middlesex logo

Reply from TruGreen - Middlesex

Hi Alan, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!

Rated 1 out of 5 stars

Worst company ever

Worst company ever! My lawn has never looked so bad. They show up for 10 minutes and gone! Should have checked reviews before I prepaid for 8 lawn treatments and 4 shrub treatments! Going to contact better business bureau! Save yourself the headache and go local!

October 12, 2021
Unprompted review
TruGreen - Middlesex logo

Reply from TruGreen - Middlesex

Hi Bob, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look