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Rated 5 out of 5 stars

JJ,Ran into Karla Perkins by chance at a parking lot, and little did I know, she'd be my real estate lifesaver! A while back I bought what I thought was a gem, but turned out to be a bit of a lemon. K... See more

Rated 1 out of 5 stars

Trulia all of a sudden listed my property as a REO / post foreclosure when it is not. When I noticed it, I started doing research and they have done this to many homeowners. For someone that is 71 y... See more

Rated 1 out of 5 stars

Very unfortunate that they removed the crime map which was a useful resource. They claim it was because of "bias" and "discrimination" against certain demographics, which makes absolutely zero sense.... See more

Rated 1 out of 5 stars

I replied to apartments for rent on Trulia in my area. I have scammers contacting me from out of state looking for a fee for background check and giving me wrong information on the property. Please be... See more

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Rental Agency

Information provided by various external sources

Your destination for all real estate listings and rental properties. Trulia.com provides comprehensive school and neighborhood information on homes for sale in your market.


Contact info

  • Mission Street 535, 94105, San Francisco, United States

  • trulia.com

1.7

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.7

All reviews

(28)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Mixed

I have mixed feelings… I wish I could view all my favs on the map and create collections, there are too many houses to look through and I’m getting demoralized

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

They remove negative reviews as a way to court realtors for their own sales programs

The negative reviews regarding the realtors on their site are censored. When you write a negative review about a realtor on there, the review is heavily scrutinized to the point of being taken down or just not even posted at all. Their community guidelines have NO policy about reviews that are restrained, truthful and negative. If they happen to hurt the realtor's feelings then so be it, maybe change your behavior so that you don't earn more negative reviews. Once a negative review is submitted, it will likely never be posted. When you contact zillow/trulia (same shady company) about it, you will get a response from Sophie Chen of Manhattan, NY. She will twist herself into knots writing grammatically-poor and vague emails defending the realtor as if Sophie was right there when the realtor called me a **** and refused to honor the original contract we had. Sophie will claim a review that has any negative slant about a realtor they subcontract or want to lure into a subcontract deal, does not deserve to have something so hurtful as a one star review, then will attempt to pick apart the review and question if it is factual. Again, playing pretend investigator and acting as though she was there when the realtor and I had met. It's funny how the positive reviews with racist language in them aren't scrutinized but negative reviews need to be investigated with a fine- toothed comb. I wonder why the negative reviews get the "special" treatment. Realtors pay for pumped up reviews and "premier" status on those two websites and when you already have a thin skin, well, it speaks for itself. Go ahead and try to warn people about a shady realtor with a violent temper. You will find yourself in the exact same situation. Let good ole Sophie Chen know how you feel and how pathetic their customer service is while they pick apart honest reviews to protect their worthless "premier status" realtors.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Karla Divine was my agent while looking…

Karla Divine was my agent while looking for a floating home in the Portland area. This is a different kind of market, with lots of issues and problems that are unusual. Karla was great in guiding me through the tunnel. She knows this market and always had the knowledge or knew where to get it. And she always was tuned into what I was looking for, and didn't try to oversell me on expensive properties. And in the end, when the seller was killing me, she helped negotiate a way out and I was saved. Overall a great agent.

August 16, 2019
Unprompted review
Rated 1 out of 5 stars

Honest Reviews are Never Posted

Trulia lists thousands of properties, but the main problem is that honest reviews of properties left on site are never posted. Leaving the propective tenant / buyer without the knowledge needed to make an informed decision about the neighborhood from hell that they will be moving into.

September 22, 2018
Unprompted review

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