Trulife Financial Reviews 

964
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 511 reviews, reviewers overwhelmingly had a great experience with this company. All customers consistently highlight the friendly staff as extremely helpful, patient, and deeply knowledgeable when discussing different insurance and financial products. Many reviewers emphasize that advisors take ample time to carefully and thoroughly understand personal circumstances, ensuring every recommendation perfectly matches individual requirements. Furthermore, most people genuinely appreciate the remarkably smooth and straightforward process, which is handled with high professionalism from beginning to end. Many consumers feel exceptionally well supported and completely reassured, knowing they receive expert guidance that successfully secures their future and brings genuine peace of mind.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professionalism, patience, and clear... See more

Service

Reviewers mention positive feedback about service, highlighting the helpful, professional, and thorough... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful and approachable representatives are... See more

User experience

People report positive experiences with user experience, highlighting a stress-free and seamless process.... See more

Product

Customers had positive experiences with product selection, noting that representatives were patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andrew was very helpful and gave advice in a way that was easy to understand, whilst insulating all off our needs were met. He was very patient, sympathetic and able to explain the products, their pro... See more

Rated 5 out of 5 stars

After recently getting married i decided to have a review of insurance policies etc to make sure my wife is looked after if anything happens to me. Jorome was super helpful talking both of us thro... See more

Company replied

Rated 5 out of 5 stars

Lewis Powell was my mortgage broker and he was excellent. The remortgage was completed in under a month and Lewis was on top of any enquiries the lender had and they were sorted out promptly. i wo... See more

Company replied

Rated 5 out of 5 stars

Insurance doesn't have to be confusing and that's exactly the ethos Dom lead with. Advise was practical and tailored around my needs. If you need simple, straightforward advise on cover that... See more

Company replied


Company details

  1. Financial Consultant
  2. Financial Planner
  3. Insurance Broker
  4. Life Insurance Agency
  5. Mortgage Broker
  6. Sports Insurance Company

Written by the company

At Trulife Financial, we bring together a diverse team of professionals who share a common commitment to excellence, integrity, and customer-focused service. Our passion for helping individuals and families achieve their financial goals drives us to provide tailored, reliable, and transparent financial guidance. We take pride in building lasting relationships with our clients and partners, founded on trust and mutual respect. Whether you are seeking to protect your assets, secure a mortgage, or grow your wealth, our expert advisors are here to guide you every step of the way. Our Services We offer a comprehensive range of financial services designed to support you at every stage of life: Protection Advice – Ensuring financial security for you and your loved ones through tailored insurance and protection solutions. Mortgage Advice – Helping you navigate the complexities of home financing with expert guidance to find the right mortgage for your needs. Wealth Advice – Providing strategic investment planning and wealth management solutions to help you build and safeguard your financial future. Our Commitment. As proud members of The Openwork Partnership, we operate within one of the UK’s largest and most trusted financial advice networks. This affiliation enables us to offer an extensive range of market-leading financial products and services, ensuring that our clients receive the highest standard of advice and support. Important Information *Mortgage Warning: YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE* *Investment Risk: THE VALUE OF INVESTMENTS AND ANY INCOME FORM THEN CAN GO DOWN AS WELL AS UP AND YOU MAY NOT GET BACK THE ORIGINAL AMOUT INVESTED.* The value of investments and any income form them can go down as well as up and you may not get back the original amount invested. At Trulife Financial, we are here to help you make informed financial decisions with confidence. Contact us today to learn how we can assist you in achieving your financial aspirations. Trulife Financial Limited is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by The Financial Conduct Authority. Approved by The Openwork Partnership on dd/mm/yyyy


Contact info

5.0

Excellent

TrustScore 5 out of 5

964 reviews

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5.0

All reviews

(964)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can't thank Michael Kelly enough for…

I can't thank Michael Kelly enough for the outstanding service he provided. From start to finish, he went above and beyond to help me through what was a very stressful and confusing situation.
Due to my health conditions, I found the whole process overwhelming and had very little understanding of what was happening. Michael was incredibly patient, compassionate and professional. He took the time to explain everything clearly, answered every question I had, and never made me feel rushed or like I was asking too much.
His kindness, reassurance and genuine willingness to help made a huge difference. It's rare to come across someone who cares so much about their clients and is prepared to go the extra mile to make sure they feel supported.
I would highly recommend Michael Kelly to anyone looking for someone who is knowledgeable, trustworthy and genuinely committed to providing exceptional customer service. Thank you again for everything—you've made a difficult experience so much easier.

July 15, 2026
Unprompted review
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Reply from Trulife Financial

Amazing review of Michael- thank you! We truly appreciate your positive comments. Our goal is always to make financial guidance clear and approachable, and it’s great to hear that your experience reflected this. Thank you for choosing Trulife Financial.

Rated 5 out of 5 stars

Trulife Experience with Dom

I spoke to Dom over at Trulife, and he made the experience very comfortable, provided the correct information I need to hear and reassured me every step of the way regarding my cover.

July 13, 2026
Unprompted review
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Reply from Trulife Financial

Thanks for your review of Dom :)

Rated 5 out of 5 stars

I received an excellent service from…

I received an excellent service from Rebecca Cook from start to finish. She made setting up my insurance simple and easy to understand, answered all my questions and helped me choose the right cover for my needs. I would highly recommend her services.

July 1, 2026
Unprompted review
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Reply from Trulife Financial

Great review of Rebecca- Thank you for choosing Trulife Financial — your support means a lot to our team.

Rated 5 out of 5 stars

Tahvon Campbell is a top man he has…

Tahvon Campbell is a top man he has showed me the way through the process with very much detail and anything I wasn’t unsure about he knew how to problem solve it straight away .

Top man Tahvon

June 20, 2026
Unprompted review
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Reply from Trulife Financial

Great review of Tahvon! Thanks :)

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, highly recommend!
Throughout the whole experience, Corey was informative and communicated each stage very professionally. Since going self employed it’s been a worry not having certain benefits from full time employment, but with Corey’s guidance there seems to be a weight lifted off my shoulders with the cover provided. Thank you again, very glad we found Corey and the service at this stage of our lives.

July 10, 2026
Unprompted review
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Reply from Trulife Financial

Great review of Corey and Trulife! We appreciate your comments and are pleased to know you had a great experience. Thank you!

Rated 5 out of 5 stars

Dom Dell was incredibly knowledgeable…

Dom Dell was incredibly knowledgeable and easy to talk to about life insurance. He explained everything clearly, taking the time to go through each section in detail and making sure I fully understood my options. He put me completely at ease, knowing that if the worst were to happen, my family would be financially protected and won't have the added burden of money worries during an already difficult time. I highly recommend Dom, life insurance is a must.

July 9, 2026
Unprompted review
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Reply from Trulife Financial

We truly appreciate your positive comments regarding Dom. Our goal is always to make financial guidance clear and approachable, and it’s great to hear that your experience reflected this. Thank you for choosing Trulife Financial.

Rated 5 out of 5 stars

Spoke with dom

Spoke with dom, helped me understand what I was needing and overall very helpful with the whole process.

July 8, 2026
Unprompted review
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Reply from Trulife Financial

Thanks for your review of Dom :)

Rated 5 out of 5 stars

Brilliant service!

I never took much thought into any form of insurance for myself up until recently and even then I had zero knowledge on where to start. But thanks to Jonnys knowledge and his openness about his “why” for doing this for people - I now full recognise the importance of having myself covered and what it entails!
It’s brought me a level of peace and reassurance I didn’t know I needed - thank you!

June 22, 2026
Unprompted review
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Reply from Trulife Financial

We’re so pleased to read your feedback. Providing a reassuring and professional service is at the heart of what we do, and it’s wonderful to know that this came through in your experience. Thank you for sharing it

Rated 5 out of 5 stars

Insurance doesn't have to be confusing…

Insurance doesn't have to be confusing and that's exactly the ethos Dom lead with.

Advise was practical and tailored around my needs.

If you need simple, straightforward advise on cover that works for you, get in touch with Dom.

Your work and assistance is appreciated.

July 8, 2026
Unprompted review
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Reply from Trulife Financial

We truly appreciate your positive comments regarding Dom. Our goal is always to make financial guidance clear and approachable, and it’s great to hear that your experience reflected this. Thank you for choosing Trulife Financial.

Rated 5 out of 5 stars

Andrew spent time going through and…

Andrew spent time going through and explaining different options to best suit my situation. There was no pressure from Andrew to buy into anything I did not want. Highly recommend, very friendly and professional.

July 2, 2026
Unprompted review
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Reply from Trulife Financial

Great review of Andrew- Thank you!

Rated 5 out of 5 stars

Fantastic service when remortgaging

Grace Gurupira was such a massive help when it came to renewing our mortgage - even though ours wasn't a straight forward case. She was patient and thorough when it came time to discover the best deal for our circumstances. Will definitely be using again.

June 30, 2026
Unprompted review
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Reply from Trulife Financial

We’re grateful for your feedback and delighted to know you had a positive experience with Grace. Thank you!

Rated 5 out of 5 stars

Eddie was so helpful from start to…

Eddie was so helpful from start to finish. He was friendly, professional and took the time to explain everything clearly & made the whole process simple and stress-free. He answered all of my questions patiently and helped me find the right cover without any pressure. Excellent customer service and I wouldn't hesitate to recommend Eddie to anyone looking for life insurance.

July 3, 2026
Unprompted review
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Reply from Trulife Financial

We truly appreciate your positive comments. Our goal is always to make financial guidance clear and approachable, and it’s great to hear that your experience reflected this. Thank you for choosing Trulife Financial.

Rated 5 out of 5 stars

Eddie made my experience so smooth and…

Eddie made my experience so smooth and easy to understand! He advised and explained everything in great detail which left me with no choice but to sign up and get cover! A massive thank you to Eddie for his hospitality.

July 2, 2026
Unprompted review
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Reply from Trulife Financial

Great review of Eddie! Thanks very much!

Rated 5 out of 5 stars

Kelly is very knowledgeable

Kelly is very knowledgeable, personal and has really worked tirelessly to get me the right protection. She has helped me endlessly over the past few months with my insurance. I would highly recommend her services.

July 2, 2026
Unprompted review
Trulife Financial logo

Reply from Trulife Financial

Your feedback is greatly appreciated regarding Kelly — thank you for trusting us with your financial journey.

Rated 5 out of 5 stars

Jorome was so nice and easy going

Jorome was so nice and easy going. Made the process stress free and explained everything fully so I knew exactly what he was talking about!

July 2, 2026
Unprompted review
Trulife Financial logo

Reply from Trulife Financial

Thanks for your review of Jorome!

Rated 5 out of 5 stars

Massive thank you to Joss!

Joss was top in providing me with what I need to keep my family and myself covered if anything was to happen to myself. He was understanding of my current situation and future plans, which allowed me the cover I needed to be provided. At a great price it was a no brainer for me

July 2, 2026
Unprompted review
Trulife Financial logo

Reply from Trulife Financial

Great review of Joss- Thank you for sharing your experience — we’re pleased to know you felt supported.

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