trupatriotic.com Reviews 172

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing poor quality, cheap materials, and discrepancies between the items received and their online descriptions. Reviewers frequently mentioned that the quality did not justify the price, and some customers expressed concerns about the perceived origin and quality of the products. The delivery service also garnered negative feedback, with many people experiencing long wait times for their orders. Some customers reported issues with order accuracy and sizing, and the return process was often described as difficult. However, some customers also mentioned receiving their items and being happy with the quality and design.

What people talk about most

Product

Customers had negative experiences with product quality and descriptions. Many reviewers reported receiving... See more

Quality

Clients share negative opinions on quality. Many reviewers express disappointment, stating that the materials... See more

Order

Users describe significant dissatisfaction with their orders. Many customers report never receiving their... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service. Many reviewers report excessively... See more

Price

Customers consistently express disappointment with the pricing, often feeling that the quality of items does... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Customer support was helpful when my order (Peaked cap) was delayed by supplier issues, but when the order arrived I was disappointed with the quality and difference between what was in the photo and... See more

Company replied

Rated 1 out of 5 stars

Absolutely disgusting, I bought a Union Jack polo shirt from Trupatriotic. It took over 2 weeks to arrive. I thought these were made by UK patriots, not Chinese ones. The product was made with che... See more

Company replied

Rated 1 out of 5 stars

Bad This company do not respond to emails, my products did finally arrive ages after order placement , their quality assurance is shocking, as I received two shirts that fitted & the third shirt... See more

Company replied

Rated 1 out of 5 stars

Ordered a baseball cap took weeks to arrive (from China) it's certainly not made in the UK by British veterans or proceeds generated going to British veterans. Completes scam appalling quality sold b... See more

Company replied



Contact info

1.6

Bad

TrustScore 1.5 out of 5

172 reviews

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1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

The quality of the T-shirt was…

The quality of the T-shirt was terrible. I asked if I could return it for a better quality or a refund. The request was made the same day as I received it. It was refused so I pointed out I had the distance buying policy which gives me two weeks. Nope not going to happen, I then contacted the payment company who also declined a refund, so much for payment protection.

In reply to the comment from the seller, you had every chance to get it right when I complained, I stand by my review.

August 4, 2025
Unprompted review
trupatriotic.com logo

Reply from trupatriotic.com

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@trupatriotic.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

FAKE CHARITY FRAUDSTERS!!!

FAKE CHARITY FRAUDSTERS!!!
Everything made in China and shipped from China.
Thieving Scumbags.
Do not buy from these people.
They are 100% scammers

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

This company should be closed down

This company should be closed down. It does not have any links with British veterans and definitely doesn't donate to them. As reported on BBC one show 17/09/2025. Should be totally ashamed using Royal British Legion to promote your company. Google the owner/Director he's from Macedonia so how he can trade of British Servicemen and Women is lower than low. Recommend everyone boycott them.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM Company

This company is a false company, it has recently been exposed by Watchdog and the trading standards commission. They have no affiliation with veterans, the examples they use regarding the RBL are stolen from their website. Tru patriot has no affiliation with neither the RBL or Chelsea pensioners, Tru patriot has never donated to any veterans association. THIS IS A SCAM SITE.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Exposed as a SCAM

This is a SCAM company from China
None of this crap is made in UK or by veterans.The pics used are stolen and obviously not one penny goes to charity
Just been exposed as SCAM on BBC Watchdog
DO NOT WASTE YOUR MONEY

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCUMBAGS

SCUMBAGS, STEALING FROM VETERANS AS FEATURED ON WATCHDOG AND NO SURPRISE THEY DIDNT RESPOND TO CRITICISM. ALL RESPONSES ARE EXACTLY THE SAME, OBVIOUSLY AUTOMATED.

DO NOT BUY FROM THEM.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

Do not buy anything from this company. It is a scam. Products, if they actually arrive, are total rubbish.

September 16, 2025
Unprompted review
trupatriotic.com logo

Reply from trupatriotic.com

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@trupatriotic.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Got robbed by these thieving idiots

Got robbed by these thieving idiots. Purchased what I thought were going to be great quality patriotic tops for my dad and spent £50 and several weeks for them to finally arrive. Never felt so embarrassed and angry in all my life. They were like bloody dishcloths, only useful thing to do with these is to wipe your arse on them and use them as toilet roll! These have just been bought up on tonight’s one show as well! Shambolic company you should be ashamed ripping people off.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Try patriotic, a scam…

This is a Chinese scam company nothing to do with our Beith flag or red Cross or our patrons, gives absolutely nothing to our veterans, please do not buy or donate to these Chinese monsters

September 17, 2025
Unprompted review

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