Customer support was helpful when my order (Peaked cap) was delayed by supplier issues, but when the order arrived I was disappointed with the quality and difference between what was in the photo and... See more
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The quality of the T-shirt was terrible. I asked if I could return it for a better quality or a refund. The request was made the same day as I received it. It was refused so I pointed out I had the distance buying policy which gives me two weeks. Nope not going to happen, I then contacted the payment company who also declined a refund, so much for payment protection.
In reply to the comment from the seller, you had every chance to get it right when I complained, I stand by my review.

Reply from trupatriotic.com
Hi
I cancelled my order and within 2 days received my refund !
Featured on watchdog today on BBC1, totally fake Chinese business that has no affiliation and makes no donations. Such a joke that the website is still live
A poor quality product made in China not by veterans.
FAKE CHARITY FRAUDSTERS!!!
Everything made in China and shipped from China.
Thieving Scumbags.
Do not buy from these people.
They are 100% scammers
This company should be closed down. It does not have any links with British veterans and definitely doesn't donate to them. As reported on BBC one show 17/09/2025. Should be totally ashamed using Royal British Legion to promote your company. Google the owner/Director he's from Macedonia so how he can trade of British Servicemen and Women is lower than low. Recommend everyone boycott them.
This company is a false company, it has recently been exposed by Watchdog and the trading standards commission. They have no affiliation with veterans, the examples they use regarding the RBL are stolen from their website. Tru patriot has no affiliation with neither the RBL or Chelsea pensioners, Tru patriot has never donated to any veterans association. THIS IS A SCAM SITE.
This is a SCAM company from China
None of this crap is made in UK or by veterans.The pics used are stolen and obviously not one penny goes to charity
Just been exposed as SCAM on BBC Watchdog
DO NOT WASTE YOUR MONEY
You can lie and cheat and steal and think that you are winning at life but God
sees everything and you will answer for it one day soon SHAME ON YOU ALL
SCUMBAGS, STEALING FROM VETERANS AS FEATURED ON WATCHDOG AND NO SURPRISE THEY DIDNT RESPOND TO CRITICISM. ALL RESPONSES ARE EXACTLY THE SAME, OBVIOUSLY AUTOMATED.
DO NOT BUY FROM THEM.
Do not buy anything from this company. It is a scam. Products, if they actually arrive, are total rubbish.

Reply from trupatriotic.com
This website is a SCAM. None of the money goes to OUR veterans. It’s a cheap Chinese knock off
Got robbed by these thieving idiots. Purchased what I thought were going to be great quality patriotic tops for my dad and spent £50 and several weeks for them to finally arrive. Never felt so embarrassed and angry in all my life. They were like bloody dishcloths, only useful thing to do with these is to wipe your arse on them and use them as toilet roll! These have just been bought up on tonight’s one show as well! Shambolic company you should be ashamed ripping people off.
SCAM SCAM SCAM SCAM SCAM
All made in CHINA
Scamming vets disgusting just watched it on watchdog no money going to vets
Don't buy from this company, they don't donate any monies to our veterans which they claim to do.
SCAM just saw them on watch dog NO Money goes to RBL
This is a Chinese scam company nothing to do with our Beith flag or red Cross or our patrons, gives absolutely nothing to our veterans, please do not buy or donate to these Chinese monsters
Scamer don't by from them stolen pics off Ower veterans fake not real not even the true website from China mugs been on tv
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