TruSmile Veneers Reviews 532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's quality, noting that the veneers look natural, fit well, and significantly boost their confidence and appearance. Many appreciate the ease of the process, from taking impressions to receiving the final product, and commend the excellent customer service for its attentiveness and helpfulness. However, some people were dissatisfied with the customer service, mentioning slow responses or a lack of communication after purchase, particularly when issues arose. A few reviewers also found the veneers to be bulky or fake-looking, and some reported that the product's durability was poor, with veneers cracking or breaking within a few months.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing increased confidence and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, quick responses, and... See more

Quality

People report positive experiences with quality. Customers are impressed with the natural look and high-end... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Price

Consumers find the pricing to be ambiguous. Many reviewers praise the affordable prices, competitive rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off im a paying costumerand thisbis not a paid review. Well the impressions have arrived at the trusmile office, now the anticipation of getting my new veneers.The process has been really smooth... See more

Rated 5 out of 5 stars

What made my experience " Great ". Was the attentive customer service . Also, the quality of the veneers was impressive. They fit great. And the lisp , (they warn you about) isn't that bad at all. The... See more

Rated 5 out of 5 stars

Hands down, the best purchase I have ever made for my self-esteem! I work in the public eye, and used to be so insecure to smile or show my teeth when I talked. But now, thanks to TruSmile, my persona... See more

Rated 5 out of 5 stars

TruSmile ..5 Stars Super good fit with the ability to order backup teeth or get a different shade. Reasonable prices with quality that rocks . TruSmile veneers gives you a Hollywood smile and the con... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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Replied to 62% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Truly life changing

Truly life changing
Out of coming out of a incredibly toxic abusive relationship I needed something to boar my confidence
This was exactly that
I will be forever grateful and can’t imagine a day without my Trusmile Veneers

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

TruSmile vaneers are great!

I had an amazing experience with TruSmile Veneers! The process was easy, the impression kit had clear instructions. The customer service was responsive and helpful, and my custom veneers arrived quickly. They fit perfectly, look natural, and feel comfortable. The quality is unbeatable, and the 120-day warranty adds peace of mind. TruSmile gave me a confident smile without the high cost of traditional veneers. Highly recommend!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and Affordable

The process was very simple and affordable especially with the payment plans. The impression kit is very detailed to make sure your kit is accepted when sending them. I am very pleased with my experience.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money they are cheaply…

Don’t waste your money they are cheaply made and break easy. They don’t replace them like they say they will.I got my veneers and two times they split and separated and came apart. The first time it was replaced as stated in their warranty the second time they said I had to pay for the replacement and according to the policy, it says that this will be replaced if it falls within the 120 day. Which it did, but they did not follow that And said I had to pay so the customer service and the quality of the product was poor very easy to break and I didn’t even eat with them or do anything rough

November 5, 2024
Unprompted review
TruSmile Veneers logo

Reply from TruSmile Veneers

Hi Emily,

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating it must have been to receive a product that didn’t meet your expectations — especially when you followed all the guidelines.

Our veneers are custom-made dental appliances, and while we do our best to get things right the first time, there are rare cases where issues like this can happen. That said, please know that this does not reflect the level of quality or care we strive for, and we’d love the opportunity to make this right for you.

We were unable to locate your account based on the information in your review. If you could please provide us with the name or email address associated with your order, one of our supervisors will reach out to you directly and promptly to assist you further.

We truly want to ensure you get the product and support you deserve.

Warm regards,

Rated 5 out of 5 stars

Customer service was great

Customer service was great, shipping was fast for my impressions, and from what I see, they are some of the best pop-on appliances you can buy; they even offer flexible payments. Everything has been great, so I know I will love them!!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Just got my veneers, super happy with the results definitely a confidence booster. Customer service was always quick to respond, will be ordering again in the future.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company :)

I’ve ordered from this company twice and everything from the customer service to the quality of the veneers are amazing. I just placed my second order after four years (honestly would’ve lasted me longer, but I wore them when I was eating a lot which they don’t recommend) I was pregnant and had my baby 6 weeks early so I was going back and forth to the NICU a lot and they expedited my impression kit out of genuine kindness. I would 1000% recommend this company to anyone! Definitely worth the money.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Already Smiling with initial process…

Although I haven’t gotten the actual veneers yet, I did get an approval email today stating that my impressions were approved today. So far, the process in getting these veneers has been really seamless and positive. From placing the initial order to having my individual video instruction helping me create the veneers, everyone I’ve spoken to has been friendly and supportive in their responses to my questions. I am grateful I chose TruSmile Veneers to assist me with a better smile. Thanks you to everyone who has helped me in this journey.
Jonathan Knight

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

I first had gone with a different…

I first had gone with a different company for my veneers I was ghosted and lost $$$. So I was skeptical to go with any company of that matter. I seen some of the bad reviews prior so that scared me a tad but I seen a few TikToks of people wearing them & I was on board. Tru smile was very efficient and helpful and honestly I had great customer service they always got back to me within 48 hours even when I’d message late and on the weekends. There instructions were very clear and I had no struggle getting the impressions. I have not received my veneers yet but I do have high hopes as everything else in this process so far has exceeded my expectations.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, teeth look great, responds quickly with any questions or concerns you have budget friendly for people who can't get to the dentist I love them

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Expectations Exceeded!

Honestly, TruSmile Veneers completely changed the game for me. I was a little nervous at first, but the whole process was super simple—from the impression kit to getting my final veneers. The team was really helpful and always quick to answer any questions I had.

When the veneers arrived, I was so impressed. They look super natural and fit way better than I expected. I’ve been smiling nonstop and getting compliments left and right. Most people don’t even realize they’re veneers!

If you’re on the fence, just go for it. TruSmile is affordable, easy, and the results are seriously amazing.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

From the onset of my engagement with…

From the onset of my engagement with TruSmile Veneers, I have consistently received exceptional service. The customer care agents communicate professionally yet personally, often including their names in emails, which fosters genuine connection. This thoughtful approach induces a feeling of being valued as an individual, rather than merely another customer. I would wholeheartedly recommend this product to anyone who is struggling with their smile and seeking a compassionate, high-quality solution.

March 25, 2025
Unprompted review

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