Trust.Zone VPN Reviews 16

I've been using Trust.Zone for over 5 years.
The VPN connection is currently quite stable. There were some minor issues before, but they've significantly improved the connection.
They're also working on a new Trust.Zone V2 client, adding useful new features and making the connection more stable. I've seen positive changes compared to my previous experience.

Their support team can solve any problem, including troubleshooting my computer.

Their support is fantastic. I'll continue to use their services.

After extending my subscription for 3 months I wasn't able to connect via socks5 protocol anymore. I had opened a support ticket on 6 May 2026 and did never receive a reply (Ticket ID: NTIyOTc). So the first 20 days of my subscription are already lost.

Worthless Product — Avoid at All Costs
I have been a long‑time TrustZone customer, regularly purchasing their 2‑ and 3‑year packages, and for the past eight months the service has been nothing but a source of frustration and lost productivity.

The constant connection dropouts have caused me to lose work on multiple occasions. I create and transpose complex musical scores, and more than once I’ve reached the end of a piece only to discover the VPN disconnected, leaving my system unprotected and causing the entire file to disappear when saving. Having to completely rewrite hours of work is unacceptable.

When TrustZone drops out while I’m on download sites, I’m immediately hit with intrusive and inappropriate ads, including explicit content. This raises serious concerns about their DNS handling, privacy protection, and overall security. The app also has a habit of turning itself off without warning.

I’ve done multiple clean reinstalls, reinstalled Windows twice, and even paid for unnecessary computer upgrades and labour—only to eventually confirm that TrustZone itself is the problem.

Their support team has been condescending whenever I’ve questioned their so‑called “workarounds,” none of which have fixed anything.

Do yourself a favour: don’t buy this product. Spend a little extra and get Surfshark or Nord instead. You’ll save yourself time, stress, and a lot of lost work.

Service is quite rubbish.
The website does not even work.
Once they get your money they'll lock you out of the account.

Just get NordVPN.
TrustZone is too unstable, and their customer service is subpar.
I've had engineers argue with me when things were not at all a customer's fault, it was their lack of getting ahead of sites that recognized and blocked TrustZone's vpns.

Getting a refund from them is also difficult.

I am using 4 different VPN servers with dedicated IP's and port forwarding.
One server in Montreal and one in Tokyo are running with wireguard connections in ubuntu without any problems.
The server in UK stopped to establish connections with wireguard for more than a week, so I had to switch to openvpn. Also the UK server was down for two days. Trust.zone reported network card problems.
The fourth server is located in Moscow and makes the biggest trouble. Wireguard also stopped working for about more than a week. Then I switched to openvpn. With openvpn the connections are now always established and broken after a view seconds.
Trust.Zone tells, that there is a second connection present. But I have only one connection. So I assume the dedicated IP is sued by multiple users.

Conclusion:
The dedicated ip with port forwarding is basically cool.
But when it is not working, then trust.zone can't fix it, and has no money back,nor giving another ip at another location as replacement.

I used to be with Surfshark, but moved over to Trust Zone, due to the fact that their dedicated IP address was the cheapest price.

What a mistake that was.

I signed up earlier this year & the user experience on both mobile & PC has been inconsistent...at best. But now, after an "update", the app on Android no longer works & I've repeatedly had problems with conflicts on Windows as well. I've also found it has DNS leaks to servers in the U.S & Netherlands, so...no more. It's privacy jurisdiction is (if genuine) okay, but I can no longer tolerate the inconvenience & will be moving to NordVPN, which I had before & never should've left them.

I have used this company a couple of years. It has worked more or less ok. BUT a couple of weeks ago the server stopped working. Talked to the company and they tried to fixed it. Still not working, and now the don't answer. The last thing they said,was that it works, but I can't use it, IT IS NOT WORKING! Andthey refuse to pay the money back. Horrible company.

Very good VPN. cheap and fast

Thieves. Not anonymous. Not from Seychelles but from Canada.
I just bought a 2 year subscription from them, they charged my card, asked for my house address, then received an email saying they can't provide the subscription. 114.66 eur went into the pockets of thieves.

Excellent. Their user-friendly Client allows me to switch between multiple dedicated IPs with one simple click, taking only a few seconds for each switch. This is complimented with reliable Kill Switches, which is an absolute must in the VPN world. All this has made my life a lot more convenient. And the staff are fast at responding to questions, often as quick as 2 minutes. I would certainly recommend Trust Zone.