Trusted Senior Specialists LLC Reviews 

118
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Natalie Sanchez made an overwhelming experience much easier to navigate. After stressing over Medicare for months I reached out to her. She explained everything in layman’s terms and was so patient wi... See more

Rated 5 out of 5 stars

Natalie Sanchez made my experience so enjoyable. No one ever likes dealing with Medicare but she makes it seamless. She takes her time to find the right fit for your particular situation. I would d... See more

Rated 5 out of 5 stars

Myra Vique, Agent Support Specialist with Trusted Senior Specialists, has been my resource for all of my contracting needs. She helps me when I don’t understand what to do and gives clear instruction... See more

Rated 5 out of 5 stars

Could not deal with Medicare enrollment and annual updates without Trusted Senior Specialists. Have used them to help me navigate painlessly each year since initial enrollment, four years ago. I have... See more

Company details

  1. Health Insurance Agency
  2. Insurance Company

Written by the company

Trusted Senior Specialists is your one-stop provider for all your health care coverage needs. We'll help you navigate through the world of Medicare.


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4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I have trusted Trusted Senior…

I have trusted Trusted Senior Specialists since before I went on Medicare. I have saved lots compared to what I was paying for my husband for the 12 years prior. Should have contacted them a lot sooner. Navraj is very helpful and understanding of our needs. Thanks.

December 10, 2020
Rated 1 out of 5 stars

I haven't heard from them in 2 years

I haven't heard from them in 2 years. Then all of a sudden when the deadline is approaching (and I have already made a change) I get an email from them making it sound like we're best buddies! I don't roll like that!

December 10, 2020
Rated 5 out of 5 stars

Samera Godil

Samara,
Looked over our RX requirements and found a great plan for us and we stayed with our original supplement. However, she was able to save money on my RX plan.

December 9, 2020
Rated 5 out of 5 stars

Pleasant

Pleasant, knowledgeable, & exhibited sincere interest in helping identify best benefits for my 89 year old mom.

December 9, 2020
Rated 5 out of 5 stars

Detailed information

Jana gave very detailed. explicit information. She made sure she found out what I needed, and matched me to the best provider. She's going to save me a lot of money, I'm very pleased.

December 9, 2020
Rated 5 out of 5 stars

Thanks To Thaddeus Samuel,

Thanks To Thaddeus Samuel,
who was very patient to explain the process so that i could understand the process and the different types of plans as he moved forward...i felt very at ease with the process and was comfortable to ask questions, it was a real pleasure reviewing everything.

That said i was glad to have picked the right plan all along, plus my doctor is in the Humana Network that i chose, Mr Samuel is an asset to T.S.S.
Happy Holiday's To All

Nick Andrade

December 9, 2020
Rated 2 out of 5 stars

Go elsewhere

Slow, inefficient, and not well informed. My wife called the same agent a few days later and got a snide remark about me. Not only that, but she, the agent, seemed to be uninterested in helping my wife. That is odd because both of us have dealt with that agent before and been satisfied.

While I'm at it I'll mention that the entire process is ridiculously long and cumbersome, apparently designed to deal with slow children, not adults. Next time we will try another service.

December 9, 2020
Rated 5 out of 5 stars

Exceptional Service and Team!

Navraj has been the specialist to assist me in selecting Medicare supplemental coverage. She has been very thorough and patient, explaining several different options that I was considering. She and the Trusted Senior Team have followed up with me to insure that things were going well, and I was satisfied with my policy. She and the Team reach out to me from time to time to insure that things are going as I had expected and hoped. Truly exceptional service, not only when I was seeking a policy, but after the sale, which is rare in todays world. Highly recommend Trusted Senior Specialist!

December 9, 2020
Rated 5 out of 5 stars

Everyone at Trusted Senior Specialists…

Everyone at Trusted Senior Specialists were outstanding. They went over options and helped us get a plan that covered all our needs and saved us money over our previous plan. Great service and knowledgeable advisors!
Thank you Trusted Senior Specialists!

December 9, 2020
Rated 5 out of 5 stars

Medicare Review

There wasn't any change as far as the plan is concern, simply a review of the existing plan and recognition of any changes made by the provider for the enrollment year. My agent representative was very informative and knowledgeable with the coverage and what I needed to pay attention while the policy is in force. I have no complaints.

December 9, 2020
Rated 5 out of 5 stars

Farah has done a great job guiding me…

Farah has done a great job guiding me through the complexities of the Medicare system.She got me started last year with a plan that suited me perfectly. I spoke with her a few weeks ago, and after our discussion, and review of my plan, I decided to keep things as they are as her recommendations suit me just fine.

Farah really knows her job and how to get the best plan for each individual.
Great Job, Quite pleased with the way things are working for me.
Barry Crabtree

December 9, 2020

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