Scotland Trusted Trader Reviews 25

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Our company has been a member of South Ayrshire Trusted Trader for over a year now. We find it extremely beneficial as it cements our commitment to our clients, and it’s another link for them to trust... See more

Rated 5 out of 5 stars

Been using Trusted Trader since I started the company and will continue to do so. It's one of many social media links/sites I send to customers for customer feedback after work has been completed.... See more

Rated 1 out of 5 stars

Having received unprofessional substandard work from a workman i spent some time writing a review for trustedtrader.scot as I was invited to do by email. I spelt out in detail the problems with the wo... See more

Rated 5 out of 5 stars

Had window shutters fitted by The Edinburgh Shutter Company, who did a first class job. The two joiners were very friendly, chatty guys and pleasant to deal with. No mess was left after the job was do... See more

Company details

  1. Internet Marketing Service
  2. Construction Company
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Property Maintenance

Written by the company

View your local official Trading Standards Trusted Trader scheme. Trusted Trader is Council backed and supported by Police Scotland. All Trusted Traders are fully vetted by Trading Standards, so use a business or trader you can trust


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Had a total transformation to our…

Had a total transformation to our lounge/dinning room after consulting with CITY GLASS WINDOWS conversion top quality tradesmen clean tidy excellent workmanship all debris removed from site recommended highly.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Had window shutters fitted

Had window shutters fitted by The Edinburgh Shutter Company, who did a first class job. The two joiners were very friendly, chatty guys and pleasant to deal with. No mess was left after the job was done. Would highly recommend Edinburgh Shutter Company.

June 7, 2023
Unprompted review
Rated 1 out of 5 stars

Only accepts good reviews

Unfortunately as per other reviews, Edinburgh Trusted Trader will only accept good reviews.

A roofer as recommended on rusted Trader turned up at my property to undertake some work. They turned up late and then soent the next 0.5hr reading a newspaper and drinking coffee. When I queried what work they would be undertaking on my roof for £750 they said it would take less than an hour. Gicen there was no materials I queried why I was being charged in effect £750/hr. Unfortunately they xould not answer that question and without any further discussion slid off.

Given that I was clearly being overcharged and the builder would not kyet ne query the estimate, I thtibk it was valid that I could submit ny experience. However trusted trader stated that i coukd not reciew the company as they left without doing any work. Hardly a trustworthy company who can now go on to overcharge other customers.

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

ANGUS Trusted Trader very poor

This is about ANGUS Trusted Trader but unable to post for that part, only here. Useless, unhelpful and not what it says on the tin, will not post or approve bad reviews, and ask the trader to approve a review, so clearly the trader will not approve a bad review, so there is no point in trusted trader for the consumer, when faced with overcharging, bad workmanship, unprofessional and unreliable.

June 3, 2021
Unprompted review
Rated 1 out of 5 stars

Will only accept good reviews

Having received unprofessional substandard work from a workman i spent some time writing a review for trustedtrader.scot as I was invited to do by email. I spelt out in detail the problems with the work. However the "complaints" moderator refused to publish the review claiming that the core window painting work had been done and that the *many* splashes of paint on the windows were acceptable and his chipping interior paintwork on an inner sill quite badly was not part of the core job. As far as I am concerned trustedtrader.scot will only accept good reviews. So I would not believe the star rating from this particular "trusted trader" site.

September 5, 2020
Unprompted review

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