Trustestate Reviews 

62
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having trustestate deal with my late wife's affairs was one of my better decisions in recent years...everything handled by adam with the utmost professionalism and efficiency and trouble-free....I wou... See more

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Rated 5 out of 5 stars

ADAM SYM IS A CREDIT TO THIS COMPANY FROM THE BEGINNING OF THIS PROCESS HE IS A WEALTH OF KNOWLEDGE AND NOTHING IS TOO MUCH TROUBLE HE MADE A VERY DIFFICULT PROCESS PROGRESS AND FINALISE JUST AS S... See more

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Rated 4 out of 5 stars

I was a little disappointed with the service at first to be honest but I’ve got to say any issues I had were dealt with promptly by Adam so all in all we got there ! Eventually !

Company replied

Rated 5 out of 5 stars

Adam offered me incredibly helpful advice and insights into how to deal with my mother's estate -specifically her bank and the funds in her account. Adam actually helped me avoid a possibly difficult... See more

Company replied

Company details

  1. Legal Services

Written by the company

Your trusted partner for fast and hassle-free probate. When someone dies, sorting everything out can feel overwhelming. Whether you need probate or support handling the estate, our experts are here to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

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(62)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt, Professional, Practical and Personable

I received the phone call at the correct time, having had two previous reminders so I didn't miss it and given opportunities to reschedule or cancel.
I spoke to Adam Sym, who summarised the details initially to ensure he had understood my situation correctly. He listened carefully to me, ensuring that they could provide what I wanted. He was very clear and easy to understand, using everyday terminology. He also seemed to understand quickly the personal information side of my enquiry, where occasional family circumstances did not necessarily facilitate matters. My phone call was followed up immediately with a confirmation email.
I now feel very clear on how to proceed and what to expect as an outcome and the probable time frame.
I was also most pleasantly surprised that there would be no additional charge for the service I require.
I would feel very comfortable making further contact with the company if necessary.
Thank you, Adam. As a novice to all things legal, you made this very easy for me.

October 2, 2023
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Reply from Trustestate

Hi Julia, we're so glad you had a positive experience. Thank you for taking the time to leave us feedback!

Rated 5 out of 5 stars

Trusted

Forgive me if I go on too long but I can't thank or praise Trustestate enough.
We recently lost our mum, we knew she had a will. As executor I contacted the holders of the will, only to find they had installed themselves as co-executors and we were in shock as she would never agree to that. I read the reviews and was horrified at what we could potentially expect to lose not only financially but control of the estate.
I looked around for advice but other companies didnt offer much help. I came across Trustestate and they were fantastic. They video called me with advice and how to move forward.
I took their advice and the result was that I managed to get the company of co executors to stand down. Trustestate didnt charge me for their time and didnt ask for anything in return. They were concerned and happy to hep me. They gave me confidence and support at a very vulnerable and painful time. There are so many sharks out there waiting to pounce when you are not thinking straight. It was so comforting to come across a company that showed compassion and who I felt I could trust. I (and my family) will be forever grateful.
I felt so safe that I went on to keep my control as executor and used their online probate service which was simple to use.

July 21, 2023
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Reply from Trustestate

Jackie, thank you so much for your kind words. We’re glad we could help you and your family during this difficult time.

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