Doesn't action obvious fraud reports. Reported a domain being used for a phishing attack with clear proof of fraud sending in a images the fraudsters use for their scam. Including doctored tweets an... See more
Company replied
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See what reviewers are saying
I've been using Trustname for a long time, and unlike many others in the industry, they don't bait you with steep discounts in the first year, only to hit you with high renewal fees later. Their price... See more
I've been a customer for years, managing hundreds of domains, and I've tried several registrars: they are without a doubt the best. The control panel is easy to use and comprehensive, the API works pr... See more
Company replied
The so-called "personalized service" here is a joke. The process is anything but simple, and the claim that you can actually speak to a person is laughable. If you do manage to get a human on the line... See more
Company replied
Company details
- DNS Provider
- Computer Service
- Internet Provider
- Internet Service Provider
- Software Company
- Web Hosting Company
Written by the company
Trustname is the #1 ranked ICANN-accredited registrar for private domain registration. Some even call Trustname a → bulletproof domain registrar. No matter the size of your business - whether you're at the helm of a giant corporation, a website manager, the webmaster of a personal blog network, an online health supplement pharmacy, a video streaming service, or a small local business owner who values privacy - you've come to the right place. Founded in 2021 in Europe, Trustname has quickly become the first choice for private domain registration. At Trustname, powerful domain management goes hand in hand with ultimate privacy, keeping your personal information safe from breaches and unwanted exposure. → Our famous two-tier domain privacy service addresses this concern by replacing your personal contact information in the Whois database with our generic information twice, instead of once as others do. This commitment to privacy sets us apart from other registrars. Every domain name comes with $100 worth of additional services at no additional cost: → Free SSL certificate → Premium DNS with anti-DDoS protection → Free business email account → Free URL forwarding Get .com domains for as low as $12.99 per year with a three-year term plan, the best value on the market. Discover why Trustname is the best choice for affordable, feature-rich, and private domain registration. Secure your domain with us and enjoy the peace of mind that comes with superior privacy protection. → Trustname - Because we understand that your domain is your business.
Contact info
Roseni tn 13, 10111, Tallinn, Estonia
- hello@trustname.com
- trustname.com
3.2
Average
21 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doesnt takedown phishing domains
Registrar protects criminals by refusing to take down phishing domains.
Whenever you try and report abuse, they talk about 'its not the registrars jurisdiction' like a sovereign citizen.
This is a very new icann accredited registrar made to protect criminals, they are only about a year old and already do this stuff to help cybercrime.
go f yourself
April 11, 2026
Unprompted review
good service accept no fake reports…
good service accept no fake reports thank you trustname
March 7, 2026
Doesn't action obvious fraud reports
Doesn't action obvious fraud reports. Reported a domain being used for a phishing attack with clear proof of fraud sending in a images the fraudsters use for their scam. Including doctored tweets and promises of money in exchange for bank details. No action was taken as apparently proof of a scam does not constitute proof of a scam. Do better.
Edit: your response is an outright lie, your icann raa requires you to action DNS abuse. This includes but isn't limited to phishing attacks. As per your ICANN raa you are required to act within a timely manner to action DNS abuse complaints. Failure to do so is a breach of your agreement.
March 29, 2026
Unprompted review
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Jake,
Thank you for your feedback.
Based on our review, this does not appear to be a genuine reflection of your experience with our services. That said, we take abuse reports seriously and assess each case in line with our obligations as a domain registrar.
It’s important to clarify that a registrar like Trustname manages domain registrations and DNS, but does not host or control website content. For issues related to website content (including alleged phishing pages), the appropriate point of action is the hosting provider, which has direct control over the content and server.
We do review all credible DNS abuse reports in accordance with ICANN requirements and take action where applicable and supported by sufficient evidence within our scope.
For content-related matters, we strongly recommend contacting the hosting provider or pursuing appropriate legal or dispute resolution channels.
We remain committed to the responsible handling of abuse reports while respecting due process.
For more information, visit https://trustname.com/abuse-policy
Regards,
Andrew S.
Compliance Officer
Protection & Safety
Good service but weak nameservers.
February 11, 2026
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re happy to let you know that we’ve recently upgraded our DNS management to a new version, addressing previous concerns around nameserver performance and reliability. The new system now includes:
⚡ Super-powered Anycast DNS with 99.99% uptime, provided free of charge
🛠️ Advanced DNS management features
🔀 Built-in URL forwarding
🚀 Improved overall stability and performance
Unlike many other registrars that charge extra for premium DNS, we’ve made this a standard part of our offering.
This is part of our ongoing improvements while we’re still in Beta, and we’re confident the new experience is significantly stronger.
We hope you’ll notice the difference and be more satisfied with the updated nameservers. If you have any feedback after trying the new version, we’d love to hear it.
Domain Privacy. That’s Trustname.
Doesn't act on abuse reports
Doesn't act on abuse reports, directly facilitates fraud.
Despite proof of a domain being used for fraud they don't act on abuse complaints, citing that it needs to be from a non free email address, this is just lies and excuses to palm off to people so they don't have to act on abuse reports. Absolutely shocking really.
"The Trustname Protection & Safety Team has carefully reviewed your abuse report, and after careful evaluation, has decided to close the case for the following reasons:"
I give it 5 stars If you are a Nigerian cyber criminal and want a domain that doesn't get suspended, then go here, because they absolute won't suspend any domain even if it's used for fraud, so criminals - go nuts!
----------------
EDIT - the reply from trust name is a joke, [#TDR-32146] Support Case here is the abuse ticket number, and you'll be able to see the domain it refers to.
EDIT2:
I am reporting an active cryptocurrency phishing website operating under the
Domain:
backedupweb3quantumledger
dot
com
this is what they wouldn't take action on......
"Please note that responses to closed cases are not monitored.
Thank you for your understanding of our position and procedures.
Sincerely,
Matt W
Compliance Officer
Trustname Protection & Safety
You can track the status of your ticket and add any additional comments here:
ticket number: 32146"
^ this is the ticket number with the domain that was a 419 advanced fee fraud scam, which they wouldn't take any action on. I have screenshots and proof, but you want to suppress the truth as you do on every single review critical of you....
Trustname are lying here.
March 4, 2026
Unprompted review
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Stacy,
Thank you for your feedback.
Based on our review, this does not appear to be a genuine reflection of your experience with our services. That said, we take abuse reports seriously and assess each case in line with our obligations as a domain registrar.
It’s important to clarify that a registrar like Trustname manages domain registrations and DNS, but does not host or control website content. For issues related to website content (including alleged phishing pages), the appropriate point of action is the hosting provider, which has direct control over the content and server.
We do review all credible DNS abuse reports in accordance with ICANN requirements and take action where applicable and supported by sufficient evidence within our scope.
For content-related matters, we strongly recommend contacting the hosting provider or pursuing appropriate legal or dispute resolution channels.
We remain committed to the responsible handling of abuse reports while respecting due process.
For more information, visit https://trustname.com/abuse-policy
Regards,
Andrew S.
Compliance Officer
Protection & Safety
Authentic and reliable
Authentic and reliable, stable quality, what you see is what you get, no need to worry at all. Is it awkward to use these words on the domain name provider? But that's how I feel.
February 10, 2026
Unprompted review
Whether it’s updates or alerts
Whether it’s updates or alerts, they always keep me informed. I never feel left in the dark.
September 15, 2025
Unprompted review
I had a few pre-purchase questions!
I had a few pre-purchase questions, and Trustname’s support team responded instantly with clear and knowledgeable answers. They were patient and ensured I understood everything before making my decision. The service itself is flawless, with zero downtime. I’m incredibly happy I chose Trustname for my domains!
February 4, 2025
Unprompted review
The reliability of Trustname’s services…
The reliability of Trustname’s services is impressive. My website runs smoothly, and I never worry about technical issues.
February 11, 2025
The so-called "personalized service"…
The so-called "personalized service" here is a joke. The process is anything but simple, and the claim that you can actually speak to a person is laughable. If you do manage to get a human on the line, good luck getting any real help. Setting up an account is a nightmare, with more hurdles and headaches than you can imagine. Save yourself the frustration and go elsewhere.
August 1, 2024
Unprompted review
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Paula,
Thank you for your feedback.
Based on our review, this does not appear to be a genuine reflection of your experience with our services. That said, we take abuse reports seriously and assess each case in line with our obligations as a domain registrar.
It’s important to clarify that a registrar like Trustname manages domain registrations and DNS, but does not host or control website content. For issues related to website content (including alleged phishing pages), the appropriate point of action is the hosting provider, which has direct control over the content and server.
We do review all credible DNS abuse reports in accordance with ICANN requirements and take action where applicable and supported by sufficient evidence within our scope.
For content-related matters, we strongly recommend contacting the hosting provider or pursuing appropriate legal or dispute resolution channels.
We remain committed to the responsible handling of abuse reports while respecting due process.
For more information, visit https://trustname.com/abuse-policy
Regards,
Andrew S.
Compliance Officer
Protection & Safety
Every time I contact Trustname for…
Every time I contact Trustname for assistance, it's a complete disaster. Their team is clueless, and my issues only get worse. I wouldn't recommend their services to my worst enemy. Avoid them like the plague!
July 31, 2024
Unprompted review
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Reviewer,
We take all feedback seriously. However, after reviewing this and several similar 1-star reviews posted within the same timeframe, we have been unable to identify any corresponding customer account, ticket history, or transaction that matches the claims described.
We have also noticed that multiple reviews containing nearly identical wording were submitted around the same dates. Based on this pattern, we have formally requested Trustpilot’s Content Integrity Team to investigate whether these reviews originate from genuine customer experiences.
Trustname is an ICANN-accredited domain registrar operating under EU law, and we maintain full ticket logs and transaction records for all customers. If you are a legitimate client who experienced an issue, we kindly ask you to contact us directly at support@trustname.com with your order number or domain name so we can investigate and resolve the matter promptly.
We remain committed to transparency, compliance, and professional service.
Kind regards,
Trustname Team
Fewmoretaps OU d/b/a Trustname.com
I've been their customers for years…
I've been a customer for years, managing hundreds of domains, and I've tried several registrars: they are without a doubt the best. The control panel is easy to use and comprehensive, the API works properly and the support may not be the fastest, but it is definitely responsive. Their prices are also good.
January 2, 2024
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Reviewer,
We take all feedback seriously. However, after reviewing this and several similar 1-star reviews posted within the same timeframe, we have been unable to identify any corresponding customer account, ticket history, or transaction that matches the claims described.
We have also noticed that multiple reviews containing nearly identical wording were submitted around the same dates. Based on this pattern, we have formally requested Trustpilot’s Content Integrity Team to investigate whether these reviews originate from genuine customer experiences.
Trustname is an ICANN-accredited domain registrar operating under EU law, and we maintain full ticket logs and transaction records for all customers. If you are a legitimate client who experienced an issue, we kindly ask you to contact us directly at support@trustname.com with your order number or domain name so we can investigate and resolve the matter promptly.
We remain committed to transparency, compliance, and professional service.
Kind regards,
Trustname Team
Fewmoretaps OU d/b/a Trustname.com
They are great!
Excellent support. They fixed an error I made during registration. Overall, I love this registrar! Their 24 hour live chat support is incredibly helpful and they offer a selection you can't find anywhere else.
May 4, 2024
Ordering from Trustname was a disaster
Ordering from Trustname was a disaster. Their customer service was terrible, no response at all and when i asked them for a refund they abused me and was extremely rude. Don't waste your time; avoid Trustname at all cost.
I have reported them to cybercrime security.(you guys too do so, and save innocents)
July 16, 2024
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Reviewer,
We take all feedback seriously. However, after reviewing this and several similar 1-star reviews posted within the same timeframe, we have been unable to identify any corresponding customer account, ticket history, or transaction that matches the claims described.
We have also noticed that multiple reviews containing nearly identical wording were submitted around the same dates. Based on this pattern, we have formally requested Trustpilot’s Content Integrity Team to investigate whether these reviews originate from genuine customer experiences.
Trustname is an ICANN-accredited domain registrar operating under EU law, and we maintain full ticket logs and transaction records for all customers. If you are a legitimate client who experienced an issue, we kindly ask you to contact us directly at support@trustname.com with your order number or domain name so we can investigate and resolve the matter promptly.
We remain committed to transparency, compliance, and professional service.
Kind regards,
Trustname Team
Fewmoretaps OU d/b/a Trustname.com
A Clear Scam
The chat program is frustratingly difficult to use, and my questions are rarely answered promptly. If my question is even slightly technical, it's often left unanswered or delayed for an excruciatingly long time, sometimes days. The service is anything but easy to work with, making the whole experience quite disappointing. i wish i could gave 0 stars.
June 13, 2024
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Reviewer,
We take all feedback seriously. However, after reviewing this and several similar 1-star reviews posted within the same timeframe, we have been unable to identify any corresponding customer account, ticket history, or transaction that matches the claims described.
We have also noticed that multiple reviews containing nearly identical wording were submitted around the same dates. Based on this pattern, we have formally requested Trustpilot’s Content Integrity Team to investigate whether these reviews originate from genuine customer experiences.
Trustname is an ICANN-accredited domain registrar operating under EU law, and we maintain full ticket logs and transaction records for all customers. If you are a legitimate client who experienced an issue, we kindly ask you to contact us directly at support@trustname.com with your order number or domain name so we can investigate and resolve the matter promptly.
We remain committed to transparency, compliance, and professional service.
Kind regards,
Trustname Team
Fewmoretaps OU d/b/a Trustname.com
Bad Experience
The so-called "personalized service" here is a joke. The process is anything but simple, and the claim that you can actually speak to a person is laughable. If you do manage to get a human on the line, good luck getting any real help. Setting up an account is a nightmare, with more hurdles and headaches than you can imagine. Save yourself the frustration and go elsewhere.
June 30, 2024
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Reviewer,
We take all feedback seriously. However, after reviewing this and several similar 1-star reviews posted within the same timeframe, we have been unable to identify any corresponding customer account, ticket history, or transaction that matches the claims described.
We have also noticed that multiple reviews containing nearly identical wording were submitted around the same dates. Based on this pattern, we have formally requested Trustpilot’s Content Integrity Team to investigate whether these reviews originate from genuine customer experiences.
Trustname is an ICANN-accredited domain registrar operating under EU law, and we maintain full ticket logs and transaction records for all customers. If you are a legitimate client who experienced an issue, we kindly ask you to contact us directly at support@trustname.com with your order number or domain name so we can investigate and resolve the matter promptly.
We remain committed to transparency, compliance, and professional service.
Kind regards,
Trustname Team
Fewmoretaps OU d/b/a Trustname.com
I Would Never Recommend
Every time I contact Trustname for assistance, it's a complete disaster. Their team is clueless, and my issues only get worse. I wouldn't recommend their services to my worst enemy. Avoid them like the plague!
July 7, 2024
Reply from Trustname - Best Domain Registrar 2026 & Bulletproof Privacy
Dear Reviewer,
We take all feedback seriously. However, after reviewing this and several similar 1-star reviews posted within the same timeframe, we have been unable to identify any corresponding customer account, ticket history, or transaction that matches the claims described.
We have also noticed that multiple reviews containing nearly identical wording were submitted around the same dates. Based on this pattern, we have formally requested Trustpilot’s Content Integrity Team to investigate whether these reviews originate from genuine customer experiences.
Trustname is an ICANN-accredited domain registrar operating under EU law, and we maintain full ticket logs and transaction records for all customers. If you are a legitimate client who experienced an issue, we kindly ask you to contact us directly at support@trustname.com with your order number or domain name so we can investigate and resolve the matter promptly.
We remain committed to transparency, compliance, and professional service.
Kind regards,
Trustname Team
Fewmoretaps OU d/b/a Trustname.com
The best registrar
The best registrar! It's simple and effective, with no annoying upselling or cheap tricks. I've used it for many years without a single problem. Despite the name, it really is a (tropical) paradise! ;)
June 22, 2024
Customer service has always been very…
Customer service has always been very helpful, extremely polite and easy to understand.
July 1, 2024
Unprompted review
Transparent pricing & well working website
I've been using Trustname for a long time, and unlike many others in the industry, they don't bait you with steep discounts in the first year, only to hit you with high renewal fees later. Their prices are consistently reasonable for both the first year and renewals. Plus, they don't charge for domain privacy or name servers. It's a fantastic service for anyone holding domains for the long term and looking at total cost. I can't remember ever having a problem with them. I'm a happy customer.
June 4, 2024
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