I did the Legend of Japan trip with Gals Who Travel. I enjoyed every minute of it. Our guide Linh was amazing!! She was great for recommendations and for answering all of our questions. She is so appr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were first time travelers to thailand, so we didnt know what we were to fully expect so we wanted a tour guide, snd heard good things about tru travel, our tour guide helped us with everything, eve... See more
The legend of Japan trip was such a fun way to travel through Japan. Our guide Linh ensured travel days went smoothly, she has vast knowledge of the areas we visited which gave insight into Japanese c... See more
My first trip to India couldn’t have been any better. Shivvy is the perfect guide, he had everything planned perfectly, any issues would be solved, questions answered, pictures taken and dance moves o... See more
Company replied
Company details
About TruTravels
Written by the company
Contact info
6 Fife Road, KT11SZ, Kingston Upon Thames, United Kingdom
- +44 203 542 2463
- info@trutravels.com
- trutravels.com
Breach of guidelines
The trip was amazing…
The trip was amazing and met some wonderful people. I learnt how to ski on the trip and glad that I made it down in one piece on the last ski day on the blue slope 😅. Thought it was never going to end !
Sanne was amazing, helpful and a really nice person.

Reply from TruTravels
Andorra Ski Trip
Sanne was so kind and helpful & made everyone feel so included despite the huge group size!
Would highly recommend the Andorra ski trip and Sanne as a group leader🌟🌟

Reply from TruTravels
Gals Who Travel - Andorra Ski
Sanne was the best tour guide ever!
She was so knowledgable, organised and fun. She made the trip run seamlessly. I recommend this trip if you are an active skier and you love apres!

Reply from TruTravels
Sanne - Andorra ski trip
Sanne was an amazing guide throughout the andorra ski trip, despite a huge group of us she kept it well organised, made us all feel super safe and made herself apart of the group - we had sooo much fun with her.
She was amazing at navigating the pistes for our ski group, we managed to do a whole 140km of skiing over the 4 days!!! Not to mention her getting stuck into the apres and nights out (I honestly am in awe of her being up for it every night after a full day of skiing because I definitely wasn’t !!😆)
Sanne honestly felt like one of the girls and I couldn’t recommend her/sing her praises enough!!

Reply from TruTravels
Sanne was amazing!
Sanne was amazing!! Super fun and extremely helpful. Couldn’t recommend her enough on the Andorra ski trip !

Reply from TruTravels
Cambodia trip 2026
I greatly enjoyed my time on the tour due to the variety of the itinerary, how welcomed the tour guide made me feel with his inclusive and positive attitude and how well organized the trip was.Would highly recommend.

Reply from TruTravels
Nana was amazing
Nana in Cambodia was amazing. He was so kind and made everyone feel included and you can tell he really loves his country.

Reply from TruTravels
Chloe was the best tour guide on our…
Chloe was the best tour guide on our East Coast Australia trip! She made the trip really enjoyable for everyone and answered our 1000 questions. She went above and beyond to ensure everyone had a great time and if anyone needed anything she was extremely helpful! I would go on this trip multiple times and probably never be bored of the amazing activities and views. Also really appreciated that dietary needs were accounted for on the included meals!

Reply from TruTravels
Great experience
Great experience. Also our tourguide Alvin was amazing!

Reply from TruTravels
Thailand 9 nights ! perfection
The experience was great not only because of the girls on the trip all being so incredible but our amazing tour guide smile was beyond amazing. He was kind, friendly, supportive, trustworthy and would go above and beyond to make sure our trip was perfect. I really enjoyed everywhere we went in Thailand and couldn’t recommend it enough

Reply from TruTravels
Smile is the best tour guide ever
Smile is the best tour guide ever! He made the trip so fun and always went above and beyond to make sure we were all safe and happy.
The trip itself was great, I would recommend changing the elephant sanctuary to on where the don’t poke the m and pull their ears, and is actually ethical and you don’t touch/bathe them.
Otherwise, was a great trip thanks to Smile. Loved the boat day and snorkelling.

Reply from TruTravels
Smile was an exceptional tour leader…
Smile was an exceptional tour leader during our 9 days in Thailand and truly made the entire experience unforgettable. His English is excellent, his communication is clear and engaging, and he leads with a calm confidence that made me feel completely safe at all times. He is genuinely caring, attentive to every detail, and consistently goes above and beyond to make sure everyone feels included and looked after. He sometimes jokes that his English isn’t good—but he should absolutely believe what everyone around him already sees. He is a natural leader with incredible emotional intelligence and professionalism. Smile is not just a great guide; he is an absolute asset to Tru Travels.

Reply from TruTravels
I had such a lovely time in Thailand
I had such a lovely time in Thailand. Smile really made the tour run smoothly. I felt very well looked after with him as our leader as he is so well organised.

Reply from TruTravels
Thailand GWT
I did this Thailand tour at the start of my five months travelling around South East Asia, and it was the perfect introduction. I met amazing people, got a great taste of travelling, and it was so nice not having to plan anything for the first part of my trip – it completely took away the stress.
Smile was honestly the best tour guide we could have asked for. He was warm, kind, and incredibly thoughtful, always checking in to make sure everyone was okay and enjoying themselves. He made everything run so smoothly and went above and beyond for us. Thailand wouldn’t have been the same without him – and he even helped me plan the rest of my trip. I couldn’t recommend him more highly!

Reply from TruTravels
Our Cambodia tour was so much fun and…
Our Cambodia tour was so much fun and so interesting learning about the culture of Cambodia!

Reply from TruTravels
Had an amazing tour through Rajasthan…
Had an amazing tour through Rajasthan with the most amazing guide and group. Would highly recommend this tour to everyone!

Reply from TruTravels
Cambodia explorer tour guide (hul)
Hul was an amazing tour guide. Did absolutely everything right and nothing wrong . There was a time I was short changed for a drink and without hesitation he paid for the whole thing, later on when I tired to reimburse him he refused to take it . Small gestures like this show the kind of person he was. Very knowledgeable and very down to earth person a respect .

Reply from TruTravels
Peanut was amazing
Peanut was amazing! We loved him as our tour guide. The trip was amazing and we had the best time❤️❤️❤️

Reply from TruTravels
Peanut was absolutely amazing
Peanut was absolutely amazing! Made me feel welcome and safe during my Thailand trip.

Reply from TruTravels
It was a great trip with a lot of nice places
It was a great trip with a lot of beautiflu places we visited. Peanut was a great tour guide.

Reply from TruTravels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.