While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(8)

8 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BE CAREFUL WITH THIS COMPANY

BE CAREFUL WITH THIS COMPANY. THEY DO NOT CANCEL YOUR SUBSCIPTION WHEN YOU ASK FOR CANCELLATION. I HAD TO CANCEL MY BANK CARD TO PREVENT ANYMORE SUBS TO BE DEDUCTED. NO FEEDBACK FROM CUSTOMER SUPPORT AFTER SENDING MANY MANY EMAILS.

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

They lock you in to a subscription which is difficult to cancel. They send fake product not the same as pictured on their ad and labeled even differently. When you email customer support, AI answers and is unable to resolve the matter. Avoid. This should be zero stars.

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM! Forced Subscriptions, Fake Products & Ghost Accounts!

DO NOT BUY FROM THIS WEBSITE! This company is a complete fraud. They use highly misleading marketing tactics to trap unsuspecting consumers into a nightmare financial loop.

Here is exactly what they do:
Forced Monthly Subscriptions: They secretly sign you up for a recurring monthly subscription at checkout without your clear consent, charging your card again a month later.

The "Ghost Account" Trap: When you try to cancel, customer service ignores your emails or tells you to "log in and unsubscribe." However, their website does not even have a customer login page! It is physically impossible to cancel on your own.

Bait-and-Switch Product: They advertise a premium brand called "RIZEN Densify," but they actually ship out a cheap, $1 generic Chinese alternative called "MAYCHEER Powder Hair Shadow."

Fake Ratings & No Phone Support: They lie on their website about having a 4.8/5 rating. To make matters worse, their listed phone number is completely dead and never picks up.

If you have been scammed by them, do not bother contacting their support. Call your bank immediately, cancel your credit card, and dispute the unauthorized charges. Avoid this company at all costs!

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

As a consumer in Thailand

As a consumer in Thailand, I bought RIZEN Densify expecting a one‑time purchase. A month later I was charged again and told it was a subscription, despite never signing up for one. There is no customer‑account login page, and the company repeatedly refuses to cancel unless I “log in and unsubscribe.” This is impossible because no account exists. I had to cancel my credit card and dispute the charge. Avoid this company—it feels like a scam.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS A HUGE SCAM

THIS IS A HUGE SCAM. DO NOT BUY!
THIS IS A SCAM. DO NOT BUY!

They advertise a high quality "RIZEN Desnify" product, but what they send you is the extremely cheap $1 "MAYCHEER Powder Hair Shadow". They did this twice.
They trick you into a "monthly" subscription and rip you off twice before you even realize it.

They also say they can't cancel your subscription for you and that you have to cancel yourself.

This is also a SCAM.

What company can't cancel a subscription on their own?

I have asked repeatedly why they sent the wrong product? No answer.

I need to cancel my card and get the bank to block their company from stealing more money. NIGHTMARE!

The before and after photos on their website are fake.

The claims of a 4.8 / 5 Trustpilot score are also fake.

DO NOT BUY!!!!!!!

May 23, 2026
Unprompted review
Rated 2 out of 5 stars

Chinese product. Wouldn't buy

Just a heads up that this comes from China. I don't feel they're upfront about where the product is produced.

Second, I ordered it as an expedited delivery - it was definitely not expedited (this was before realising where it was coming from). When I reached out to them to query this I did not receive a response.

The product itself is so-so. It does cover the area but runs off and certainly isn't as streak free as they suggest

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM. DO NOT BUY.

THIS IS A SCAM. DO NOT BUY.

They advertise a high quality "RIZEN Desnify" product, but what they send you is the extremely cheap $1 "MAYCHEER Powder Hair Shadow".

The before and after photos on their website are fake.

The claims of a 4.8 / 5 Trustpilot score are also fake.

DO NOT BUY.

May 17, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look