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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, most reviewers were somewhat happy with their experience overall. Customers generally have a positive view of the user experience, finding the platform helpful for tailoring resumes and preparing for interviews. Many appreciate the insights provided and how the tool helps them understand their strengths and align with suitable career opportunities. However, some people were dissatisfied with the refund policy, reporting difficulties in obtaining refunds even when experiencing issues or dissatisfaction with the product. There are also mixed opinions regarding the artificial intelligence features, with some finding it generic or repetitive, while others praise its ability to provide detailed career guidance and personalized insights.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform... See more

Artificial intelligence

Reviewers highlight various aspects of artificial intelligence. Many customers praise the AI for providing... See more

Refund

Reviewers express strong dissatisfaction regarding the refund process. Many customers report that the company... See more

Application

Customers had ambiguous experiences with the app. Many reviewers were impressed, finding it helpful for... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as a fantastic, useful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The software was great for tailoring my resume to specific jobs, it also did well on giving me things I'm going to like and not like about the job and what I need to dig in more on interviews for. Ov... See more

Company replied

Rated 4 out of 5 stars

This is super cool and clever. I love the interface, experience is solid for being somewhat early in dev, and looking for jobs and insights rather than tuning your own GPT to do it is actually pret... See more

Company replied

Rated 4 out of 5 stars

I like the platform - the personal touches that AI can give, and assistance in framing ones career goals and skills. This is an excellent tool. That said, I've found it to be a bit expensive to contin... See more

Company replied

Rated 2 out of 5 stars

The app is absolute trash - it's generic AI slop that has clearly been developed through another AI software such as Claude You have to pay to get to see what it looks like or if it's remotely... See more

Company replied


Company details

  1. Educational Institution
  2. Career Coach
  3. Education Center
  4. Educational Testing Service

Written by the company

Apt is an AI-powered career guidance platform trusted by over 100,000 people worldwide. With a quick 10-minute test, it uncovers users’ strengths, interests, and values to deliver highly personalized career recommendations backed by science and advanced data analysis. Beyond assessments, Apt offers an all-in-one career mentor—providing tools for job discovery, resume building, interview preparation, salary coaching, and ongoing career development. With thousands of positive reviews and proven results, Apt helps people unlock their potential, gain clarity, and take actionable steps toward more fulfilling and higher-paying careers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ANNOYING SCAM

ANNOYING SCAM. DO NOT PAY.

July 2, 2025
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, thank you for your review - sorry it felt this way. We take trust seriously, and if you ran into an issue or the results you received aren’t of satisfactory quality, please email support@tryapt.ai and we’ll help with a refund.

Rated 1 out of 5 stars

Truly terrible experience

Truly terrible experience. Buyer beware. The AI keeps suggesting things you already told it you aren’t interested in or qualified for. It keeps going in circles and is quite possibly the least helpful career or aptitude test I’ve ever taken. Please avoid!

June 30, 2025
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, thank you for your review - and sorry about this experience. The recommendations should reflect what you’ve ruled out, not keep repeating the same irrelevant options. If the results you received aren’t of satisfactory quality, please email support@tryapt.ai - we’ll help with a refund and look into what went wrong.

Rated 1 out of 5 stars

Scam

Lots of questions to at the end be told you have to pay 40-100 for the answers

September 7, 2024
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, thank you for your review. The quiz is free to take, and the paid part is unlocking the full results and tools. If the results you receive aren’t of satisfactory quality, please email support@tryapt.ai - we’ll help with a refund.

Rated 1 out of 5 stars

SCAM. Don’t waste your money

One star is too much. They do get you intrigued with initial results from the personality quiz. Then when I didn’t buy anything they sent me a discount offer. I took the bait and greatly regret it. For each career opportunity there’s a LOT of filler info, and the AI coach isn’t very user friendly. I feel like there are so many other free services that do what this company is trying to do better. I emailed for a refund TWICE and it’s been over a week and I’ve still heard nothing back. There’s no phone number, only an email address. Such a scam. Don’t do it.

July 20, 2024
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, thank you for your review - and we’re really sorry about the lack of response. We’ve significantly improved our email support process recently, so if you can email support@tryapt.ai again in the subject line and the email you used to sign up, we’ll reply shortly and prioritize your case.

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