Dermafix Reviews 

185
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online ordering process very straightforward and appreciate the clear product descriptions provided on the website. Many people express high hopes and genuine optimism that these innovative treatments will effectively resolve their persistent personal health issues. Some reviewers were not happy with customer support, describing extremely poor communication and a complete lack of response when reaching out. Additionally, significant delivery delays, lost shipments, and unexpected recurring charges caused major frustration for several customers. Others noted that the items ultimately failed to deliver any of the promised results even after extended use.

What people talk about most

Product

People report ambiguous experiences with the product, as some customers expressed high hopes for effective... See more

Order

Customers had ambiguous experiences with order, as many reviewers found the process easy and straightforward.... See more

Response time

Reviewers highlight deep frustration regarding the response time, stating that customer service fails to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy it is to place... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting that they are still waiting to receive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This appears to be working slowly but surely. Please beware on the order you do. It seems you are signing for a lot more than you need in subscription form !! Make sure you just order when needed

Company replied

Rated 4 out of 5 stars

An excellent presentation If your product is as good as your presentation it should take care of the fungus problem

Company replied


Company details

Written by the company

Dermafix is a natural nail health solution designed to support healthier, stronger nails with nature-inspired ingredients that really work. Its deep-penetrating formula combines powerful botanicals like tea tree oil, colloidal silver, squalane and vitamin E to help create a less-fungus-friendly environment while nourishing both nails and surrounding skin. Gentle enough for daily use, Dermafix helps moisturize, support natural healing and is made without harsh chemicals — so you can feel confident caring for your nails as part of your everyday routine


Contact info

3.4

Average

TrustScore 3.5 out of 5

185 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(185)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Good buy

Good buy
Good experience

July 29, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hello, and thank you for the kind words! We're glad to hear you had a good experience. Take care.

Rated 4 out of 5 stars

Beware what you sign for

This appears to be working slowly but surely. Please beware on the order you do. It seems you are signing for a lot more than you need in subscription form !! Make sure you just order when needed

July 17, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hello,Sue! Thank you for your patience while we looked into this. We've confirmed that the order in question was part of a Dermafix subscription on your account, which we've now cancelled — so no further shipments or charges will go out.

We're sorry for the confusion and stress this caused. Subscriptions renew automatically on the schedule selected at signup and continue until cancelled. We understand how alarming that can look like unauthorized activity if you were unaware of the subscription.

If anything else comes up on your account, you can reach us anytime at hello@trydermafix.com. Take care.

Rated 1 out of 5 stars

keep sending me more product i do not…

keep sending me more product i do not want this company is a rip off,
they send you downloadable return forms that do not exist. i only wanted one tube to try and they keep sending it

July 16, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hello, Lorri! Thank you for your patience. We looked into your account and found that your first order in April was placed as a Dermafix subscription, which is why a new order shipped out each month after that — subscription terms are outlined on our website at checkout and confirmed again in your order confirmation email.

We're sorry this wasn't clearer at the time, and we've now cancelled the subscription, so no further charges or shipments will be made.

If you'd like help arranging a return for any unwanted product already received, or have any other questions, just reach out to us at hello@trydermafix.com. Take care.

Rated 1 out of 5 stars

Would not refund my money because it…

Would not refund my money because it fell a few days out of the 60 day policy, but I emailed them within those 60 days. Bottom line, did not work whatsoever. You CANNOT penetrate the keratin barrier. Stay away from this company. Horrible communication and worthless product.

July 8, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hello, and thank you for sharing your experience. We're sorry for the frustration around your refund request, and we'd like to clarify our policy so there's no confusion going forward.

Dermafix returns are eligible for a refund within 90 days of delivery, provided the product is returned unopened and in its original packaging — once a product has been opened and used, it falls outside what our refund policy covers, separate from the number of days that have passed.

We understand that's disappointing to hear, especially alongside not seeing the results you hoped for. Nail fungus can take time to address, as nails grow slowly, which is why we recommend at least 8-12 weeks of consistent daily use before evaluating results.

If you'd like us to take another look at your account, feel free to email us at hello@trydermafix.com. Take care.

Rated 1 out of 5 stars

Ive been trying to get ahold of the…

Ive been trying to get ahold of the right person to help me. I have not received my order yet. I ordered it in May.

May 17, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hello, and thank you for your patience.

We're sorry for the delay and for the trouble reaching us back in July — that's not the experience we want you to have.

Orders from May should have arrived well before now, so if your package still hasn't shown up as of today, please email us at hello@trydermafix.com with your order number and the email used at checkout, and our team will look into it right away.

Take care.

Rated 3 out of 5 stars

I've had Dermfix 1000uv Comb for about…

I've had Dermfix 1000uv Comb for about 18 months and was very happy with it,it was very effective with my exam and l was pleased with it until it stopped working,l think it was a lose wire, so l tried to have a replacement, under the warranty. got InTouch with dermfix who said they would send me a replacement body, that was nearly two weeks ago,l have text and text nothing, very disappointed.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Everything okay

Everything okay

June 17, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback!

We’re glad to hear that everything went well 😊. If you ever need any assistance or have any questions in the future, we’re always here to help.

Thanks again for your trust!

Rated 5 out of 5 stars

I am glad to have seen this ad

I am glad to have seen this ad, and am going to test this product as numerous other medicines have failed, not to mention the financial loss. I hope I am not being duped.
Andy

May 30, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hi Andy,

Thank you for your message and for giving the product a try.

We understand your concerns, especially after previous experiences that haven’t met your expectations. We hope your experience with us will be positive.

If you have any questions about how to use the product or need support along the way, please don’t hesitate to reach out—we’re here to help.

Rated 1 out of 5 stars

Can't get my refund back

Can't get my refund back. I don't have hopes getting the product so total scam. WARNING! DO NOT BUY THIS!

May 30, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hi,

Thank you for your message.

We’re sorry to hear about your frustration regarding the refund and your order experience. We understand how concerning this must feel.

We would like to investigate this for you as a priority. Please provide your order details (such as order number and the email used for purchase), so we can check the status of your refund and shipment and resolve this as quickly as possible.

We are committed to clarifying this situation and helping you reach a fair solution.

Rated 3 out of 5 stars

Fairly easy to complete

May 28, 2026
Unprompted review
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Reply from Dermafix

Thank you for your feedback! We’re glad to hear you found it fairly easy to complete. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I just ordered it

I just ordered it
So I haven't experienced the results yet
I'm hoping it works for me... I've been dealing with this problem for so long 😕

May 24, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your message 😊

We’re glad you’ve placed your order, and we understand how long this has been something you’ve been dealing with.

We hope the product will meet your expectations and be a positive step for you. If you have any questions while using it, we’re here to help.

Rated 4 out of 5 stars

Ordering was easy and I am really…

Ordering was easy and I am really hoping this product will cure my nailfungus.
🙏🏻

May 16, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Hi there, thank you for your feedback!

We’re glad to hear the ordering process was easy. We hope you have a positive experience with the product, and we appreciate you choosing us.

If you have any questions or need any support along the way, feel free to reach out anytime—we’re here to help.

Rated 5 out of 5 stars

No other product has worked to cure my…

No other product has worked to cure my husbands nail fungus. This will the answer to his prayers

May 14, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you so much for sharing your experience! We’re thrilled to hear that our product has been the first to work for your husband’s nail fungus. Knowing it’s brought him real results means the world to us. We truly appreciate your support and wish him continued improvement!

Rated 5 out of 5 stars

Toes

Website quick & easy‼️

May 8, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re delighted to hear you found the website quick and easy to use. We appreciate your support and are glad we could make your experience a smooth one!

Rated 4 out of 5 stars

I hope this works

I hope this works. I've tried many other products.

May 5, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for giving our product a try! We understand how frustrating it can be after trying many different products, and we truly hope this one delivers the results you’ve been looking for. If you have any questions along the way, we’re always here to help!

Rated 2 out of 5 stars

I got sucked into ordering more than I…

I got sucked into ordering more than I needed by a misleading ‘complete your order’ message that included more product at a reduced rate. This is such poor form when you’ve already purchased product and I don’t hold out much hope for the refund that I request immediately after!

May 5, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your honest feedback, and we’re sorry to hear about your experience. We understand how frustrating this must have felt, especially if the offer came across as misleading. That’s certainly not the experience we want for our customers. We can see that you acted quickly in requesting a refund, and our support team will review your request as promptly as possible. We truly appreciate you bringing this to our attention.

Rated 3 out of 5 stars

just bought it and feel I was tricked…

just bought it and feel I was tricked with your add: Thought it will cost $24.95 (2X) but a very small letter below says: / per tube

April 27, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for sharing your feedback, and we’re sorry to hear you feel disappointed with the pricing presentation. We understand how important clear and transparent information is when placing an order, and we regret any confusion caused by the advertisement wording. Your comments are valuable and will be shared with our team so we can improve the customer experience moving forward.

Rated 4 out of 5 stars

excellent presentation

An excellent presentation If your product is as good as your presentation it should take care of the fungus problem

April 24, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your kind words! We’re delighted to hear you were impressed with the presentation. We truly hope the product lives up to your expectations and helps take care of the fungus problem effectively. We appreciate your support and look forward to hearing about your results!

Rated 4 out of 5 stars

Hoping this treatment really works

Hoping this treatment really works! Tired of trying ones that don't work.

April 24, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for giving our treatment a try! We completely understand how frustrating it can be to go through products that don’t deliver the results you hoped for. We truly hope this treatment works well for you and provides the improvement you’ve been looking for. Please don’t hesitate to reach out if you have any questions or need support along the way.

Rated 1 out of 5 stars

trydermafix.com is a FRAUD SITE

I went to trydermafix.com and ordered a $59.97 package of four. I immediately received a notice that my credit card failed, try again. Instead I went to my credit card website and discovered they tried to charge the card 10 times using different names on some of them. This website is a FRAUD

April 23, 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for bringing this to our attention, and we’re very sorry to hear about your experience. We take claims like this extremely seriously. We recommend continuing to work with your credit card provider regarding the attempted charges, and we encourage you to contact our support team directly so this matter can be investigated further. Customer security and trust are very important to us, and we appreciate you sharing your concerns.

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