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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and supportive, making their interactions pleasant and productive. Many people highlight the excellent customer service, noting that their concerns are genuinely listened to and addressed in a timely manner. The overall service is frequently described as smooth, professional, and easy to use, with consumers appreciating the quick response times and the efficient process from start to finish. However, some customers also noted that while responses from support are usually quick, they are occasionally not helpful and tend to focus more on continuing charges rather than resolving specific concerns. Additionally, a few people mentioned that the company's services are limited to a specific age range (21-64 years old), which can be a point of dissatisfaction for those outside this demographic.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use across... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and prompt... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I just want to take a moment to share how great my experience has been with Measured. From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had... See more

Company replied

Rated 5 out of 5 stars

5 Stars I’ve been using Measured as my GLP-1 provider and I honestly couldn’t be happier. They’ve been incredibly helpful every step of the way. Not only are they responsive through the chat feature,... See more

Company replied

Rated 5 out of 5 stars

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 p... See more

Company replied

Rated 5 out of 5 stars

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they... See more

Company replied


Company details

  1. Medical Clinic
  2. Weight Loss Service
  3. Wellness Program

Written by the company

Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

464 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The Measured Experience

From the beginning the measured team is like no other, helpful, and trustworthy! They helped me from start to finish and they made the process enjoyable and easy. They take all the guess work out of what could have been a stressful process. So happy I went with measured.

March 18, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your review. We strive to simplify what can often feel like a complex process, and we’re glad our team was able to make it easy and enjoyable for you.

Rated 5 out of 5 stars

Easy peasy

I had already decided to not go forward with a subscription or medication, but Penny contacted me through text and she was able to give me more options so i decided to go forward. So I was impressed with how easy it was

March 18, 2026
Unprompted review
Measured logo

Reply from Measured

We appreciate you sharing this! We’re glad our team was able to provide the information and options you needed to make the best decision for you. It’s wonderful to hear the process was easy and supportive.

Rated 5 out of 5 stars

Quick response

Quick response! Whole process easy!

March 17, 2026
Unprompted review
Measured logo

Reply from Measured

Thanks so much! We’re happy everything felt quick and easy for you.

Rated 5 out of 5 stars

Have had great experiences so far with…

Have had great experiences so far with this program. Timely delivery of products and a lot of good support.

March 18, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for sharing your experience. We’re pleased to know that our delivery timelines and support have contributed to a positive experience.

Rated 5 out of 5 stars

Helped me reach my goals

The were able to help me get the medication that I needed to reach my weight goals for a healthier life

May 16, 2025
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback. We’re glad we could help support you on your journey toward better health.

Rated 5 out of 5 stars

Great company

From Dr Allen to the care team, everyone has been so attentive and measured has so highly contributed to achieving my lifelong goals of consistent and steady weight loss

March 17, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your review. Supporting patients in achieving sustainable, long-term results is at the core of what we do, and we’re glad that has been your experience with our team.

Rated 5 out of 5 stars

I have been very surprised with the…

I have been very surprised with the results. I love that my medication has B-12 in it as I have been low in B-12 for awhile now. I have been on the medication for a couple of months now and am close to 20lbs down. The response time of the Drs and Nurses have been amazing.

March 17, 2026
Unprompted review
Measured logo

Reply from Measured

Congratulations on your progress—that’s fantastic! We’re happy to hear that your treatment plan has been beneficial and that our doctors and nurses have been able to support you along the way.

Rated 5 out of 5 stars

Always answer questions & help

March 17, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your review. We’re pleased to know that our team has been able to provide timely and helpful support. Please reach out to us anytime. We're here for you!

Rated 5 out of 5 stars

They make it so easy

They make it so easy. They set everything up for you. And any questions are always answered. PHENOMENAL!

March 17, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for the wonderful review! We’re happy to hear that everything has been easy and that you’ve felt supported throughout.

Rated 5 out of 5 stars

Measured is amazing

Measured is amazing! I applied, was approved, and received the medication all in a little under the week. The service and support have been great and I highly recommend going through this company for compound semaglutide.

March 16, 2026
Unprompted review
Measured logo

Reply from Measured

We appreciate you taking the time to share your experience. It’s great to hear that the process—from application to receiving your medication—was efficient and well-supported.

Rated 5 out of 5 stars

Easy to use app

Easy to use app. Great pricing

March 16, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for the review. Providing a simple, user-friendly platform with transparent pricing is something we work hard to deliver.

Rated 5 out of 5 stars

I love the product I lost 15 pounds so far

I love the product I lost 15pimds so far

March 16, 2026
Unprompted review
Measured logo

Reply from Measured

That’s wonderful progress! Congratulations on the 15 pounds! We’re happy to be part of your journey and look forward to continuing to support you.

Rated 5 out of 5 stars

5 Star Team!

My progress has been amazing and the Measured Team has been with me and responsive throughout the whole process. Even helping to make sure I was able to continue on the plan and continue my successful results

March 2, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for the wonderful feedback! We’re so glad to hear about your amazing progress and that our team has been able to support you throughout your journey. Congratulations on your success! We’re excited to continue cheering you on!

Rated 4 out of 5 stars

The nutrition guide is a good service…

The nutrition guide is a good service at no cost. The price of medication is reasonable. Most contact is through messages. One improvement would be easier personal contact to an ad visor.

March 16, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback. We’re glad the nutrition guidance and pricing have been beneficial. We appreciate your suggestion about easier personal contact and will certainly keep it in mind. Due to the volume of patients we serve, our messaging system enables our entire care team, including nurses and other support staff, to respond efficiently and ensure patients receive timely support.

Rated 4 out of 5 stars

Good feeling!

So far everything is good. Measured has been very supportive.

March 15, 2026
Unprompted review
Measured logo

Reply from Measured

We appreciate your review. It’s great to know that our team has been able to provide the support you need. We're here for you!

Rated 5 out of 5 stars

Measured saved my life

I have never had any problems and the medical team is always so nice!

March 15, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for sharing such kind words. We’re truly honored to be part of your journey, and we’re so glad our medical team has been able to support you along the way.

Rated 5 out of 5 stars

Pricing is very transparent

Pricing is very transparent. No extra fees for anything. Also, every time I message, I get a response from a human.

March 14, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for sharing your experience. We’re glad to hear that our transparent pricing and responsive support have made a positive impression.

Rated 5 out of 5 stars

Measured was SO easy to use

Measured was SO easy to use. They respond quickly, they worked with me to prescribe exactly the way I needed and this was the most cost effective option for me.

March 14, 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your review. Our goal is to provide a simple, responsive experience while helping patients access treatment options that fit their individual needs and budgets.

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