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I had concerns with shipping.. thought this might be a scam ripping me off because I emailed them three times and never got a reply. I did end up getting my product in a timely manner... but have con... See more
the overall product is pretty good but what’s keeping it from being a 5 start is 1. It takes a while to arrive, waiting 2 weeks for it is pretty tiring and not very enjoyable so if there’s a way that’... See more
Melody has helped me beat my nicotine addiction of over 5+ years, Best device to use for quitting nicotine. The flavors are better than a regular vape, as well as the throat hit on my cool mint is fan... See more
Company replied
Company details
Written by the company
Discover freedom from nicotine with Melody, the leading brand in zero nicotine solutions. Our top-tier nicotine free vape diffusers are meticulously designed for those seeking a healthier lifestyle. Experience the satisfaction of vaping combined with the peace of mind that comes with our nicotine-free promise. With Melody Max Pro, you immerse yourself in a variety of rich, captivating flavors, all while staying committed to a nicotine free life. Ready to quit nicotine? Melody makes the transition seamless and enjoyable. Our modern, cutting-edge vape diffusers are not only the ultimate choice for nicotine cessation but also a style statement. They're sleek, portable, and crafted for comfort, ensuring that your journey to a nicotine-free existence is as pleasurable as possible. For individuals pondering over how to quit vaping nicotine, Melody extends a reservoir of resources. Our website is a comprehensive guide, offering invaluable insights, tips, and strategies designed to empower you to break free from nicotine's hold effectively. Say goodbye to nicotine today! Choose Melody for a life untethered from addiction. Start your journey to a healthier, nicotine-free life with Melody Max Pro. Visit our site to explore your potential for freedom and wellness!
Contact info
201 W. Main St. , 27701, Durham, United States
- support@trymelody.com
- trymelody.com
3.2
Average
192 reviews
Hasn’t replied to negative reviews
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It got delivered pretty quickly
It got delivered pretty quickly. Only took about a week.
January 27, 2025
Bad bar
I give this a one because my bar did not work for the first couple of days I got it and when it finnaly did work it tasted really burnt and had no flavor I tried to contact as well but I got one email and then never received another on I would ask to receive another bar
January 27, 2025
Amazing customer service… however
Amazing customer service. However I still have not received my order after getting my package returned twice by USPS. i tried emailing their customer service and they still havent gotten back to me.
January 27, 2025
Great taste
Great taste, long lasting and easy to pull smoke out of. Also rechargeable!!!
January 27, 2025
The first one that was delivered to me…
The first one that was delivered to me was burnt and had no flavor and they gave me a new one same flavor ( watermelon ice) and it was still burnt with no flavor.
January 2, 2025
Reply from Melody
We’re really sorry to hear that both devices didn’t meet your expectations. That’s definitely not the experience we want for our customers. Please reach out to us at support@trymelody.com so we can look into this further and make things right for you. We appreciate your feedback and the opportunity to improve!
I think its good but I dont like how it…
I think its good but I dont like how it is advertised as a much more healthy way when it is pretty much the same thing just no nic. Really great though good flavor good charge! Recomend fs
December 30, 2024
Reply from Melody
We appreciate your feedback and are glad you’re enjoying the flavor and battery life! While Melody removes nicotine from the equation, we understand that everyone's perspective on alternatives differs. Our goal is to provide a satisfying option for those looking to transition away from nicotine. Thanks for your honest review and recommendation! If you ever have any questions, feel free to reach out at support@trymelody.com.
My experience with Melody
This is my 2nd time ordering from Melody, and I absolutely love it. Melody has such good quality and I will 100% order again. The disposable has over 5,000 puffs like it says, and the flavor lasts for so long. I would definitely recommend!
December 27, 2024
Reply from Melody
Thank you for your continued support! We're so happy to hear that you love Melody and that the quality, flavor, and longevity meet your expectations. We appreciate your recommendation and can't wait to serve you again! If you ever need anything, feel free to reach out at support@trymelody.com.
Don’t bother
I bought a pop up Christmas tree for £54.99 from this company. The delivery took forever and when it arrived the quality was appalling. It didn’t look anything like the pictures. I have tried contacting them via email for a full refund and no one responds.
December 6, 2024
Unprompted review
Reply from Melody
It looks like there may be a mix-up, as Melody does not sell Christmas trees. If this review was meant for a different company, we recommend reaching out to their customer service directly. However, if you placed an order with us and need assistance, please contact our support team at support@trymelody.com, and we’d be happy to help!
It Helps You Quit!
Amazing experience i love this brand so much i cant live without it, It has helped me quit and helped me clear my lungs.
December 22, 2024
Reply from Melody
We're so happy to hear that Melody has helped you quit and improve your lung health! That’s exactly why we created it. Thank you for your support—we appreciate you! If you ever need anything, feel free to reach out at support@trymelody.com.
Reply from Melody
We’re glad you love the taste! We appreciate your honest feedback on delivery time—we’re always working to improve our shipping speed. If you ever have any issues or need assistance, feel free to reach out at support@trymelody.com. Thanks for your support!
I ordered and paid for 2 pop up…
I ordered and paid for 2 pop up Christmas trees with express delivery and no trees ever arrived for my grandchildren. The delivery tracking doesn’t work either. I lost quite a bit of money and nobody responds to your emails. Very disappointing in service and they have no disregard to their customers.
December 1, 2024
Unprompted review
Reply from Melody
We're sorry to hear about your experience, but it sounds like there may be a mix-up as we do not sell Christmas trees. If this was intended for a different company, we recommend reaching out to their customer service directly. However, if you placed an order with us and need assistance, please contact our support team at support@trymelody.com, and we’d be happy to help!
This company is great and love the work…
This company is great and love the work that there doing really good job.
December 2, 2024
Reply from Melody
We truly appreciate your support and kind words! It means a lot to us. We're committed to providing the best experience possible, and if you ever need anything, feel free to reach out at support@trymelody.com. Thanks for being a part of the Melody community!
I loved it this is definitely going to…
I loved it this is definitely going to help me quit can't wait to buy another
December 2, 2024
Reply from Melody
That’s amazing to hear! We’re so glad Melody is helping you on your quit journey. You’ve got this! If you ever have any questions or need assistance, feel free to reach out at support@trymelody.com. Thanks for your support—we can’t wait to serve you again!
Flavor is good,no longevity tho...…
Although the flavor is good,I am definitely not getting 5k puffs out of these. They burn up in about 2-3 days and become too harsh to use due to the coil burning out. Kind of bummed and wish they would have lasted longer...
November 22, 2024
Reply from Melody
We appreciate your feedback and are sorry to hear that the longevity didn’t meet your expectations. Our devices are designed to last, so if you're experiencing issues with the coil burning out too quickly, please reach out to us at support@trymelody.com—we’d love to help make this right. Your input is valuable as we continue to improve our products. Thanks for giving Melody a try!
Reply from Melody
We’re glad to hear that your orders are arriving quickly! We always aim for a smooth and timely delivery experience. If you ever have any questions or need assistance, feel free to reach out at support@trymelody.com. Thanks for your support!
Very helpful!
The support team has been great when a problem arises.
My experience with TryMelody has been wonderful. They care about their customers.
October 28, 2024
Reply from Melody
We truly appreciate your kind words! Our team is always here to help, and we’re so glad you’ve had a great experience with Melody. If you ever need anything, don’t hesitate to reach out at support@trymelody.com. Thanks for being a valued customer!
Reply from Melody
We’re sorry to hear that you haven’t received your order yet! Please reach out to our support team at support@trymelody.com with your order details, and we’ll look into this right away. We appreciate your patience and will do our best to resolve this for you as quickly as possible!
the best zero nicotine vape I have ever…
the best zero nicotine vape I have ever tried by far. Hits actually hard like a real vape would and much harder than the ripples did when I tried them. Very solid product for quitting nic and a good price too!!
October 1, 2024
Reply from Melody
We appreciate the awesome feedback! We're thrilled to hear that Melody is the best zero-nicotine vape you've tried and that it delivers the satisfying hit you're looking for. Helping people quit nicotine is our goal, and we're glad you found our product to be a solid option at a good price. If you ever need anything, feel free to reach out at support@trymelody.com. Thanks for your support!
Reply from Melody
We love hearing that! Thanks for your support—we’re glad you’re enjoying Melody. If you ever need anything, feel free to reach out at support@trymelody.com!
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