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2.9
2 reviews
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BEWARE I still haven’t gotten my order. I think this is a huge scam. At first customer service tried to say it was delivered and kept “trying” to send me proof of delivery photos that conveniently never came through. They finally said they’d send me a replacement but I have followed up 5 or 6 times asking for a confirmation and they stopped responding. DO NOT give your money to they con artists
Heads up if anyone’s considering the Needo pillow…. the pillow itself isn’t very supportive (tried it with my kids too, no luck). But the real red flag was their “money back guarantee.” It’s on their site, but it’s not real. They only do partial refunds/exchanges and won’t take back opened items, which goes against what they advertise. Wanted to warn people before they buy based on that promise.
If a company is going to promise a guarantee, they should honor it. Misleading customers about return policies is a serious problem, not just a minor inconvenience. I would not purchase from this company again, and I’d recommend doing your research before trusting their guarantee claims.
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