Trysmarthearing Reviews 

715
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 715 reviews, reviewers had a great experience with this company. Customers genuinely love how simple the initial setup process is, frequently praising the clear sound quality, comfortable daily wear, and remarkable value compared to expensive traditional alternatives available on the market. Many individuals also appreciate the helpful instructional videos, explaining that adjusting settings and following guides is straightforward. Though some customers experienced physical discomfort, noting that the units felt bulky, obtrusive, and became painful very quickly during use. A small group of people additionally mentioned frustrating difficulties with the physical fit inside narrow ear canals and experienced challenges when resolving return requests.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the hearing aids offer great... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the devices are easy to set up and... See more

Quality

Reviewers mention positive feedback about quality, noting that the build is exceptional and comparable to... See more

Price

Customers had positive experiences with price, describing the cost as very reasonable compared to expensive... See more

Value for money

Clients share positive opinions on value for money, highlighting that these hearing aids are sensibly priced... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at first as i have tried other aids at a considerable cost . But i am delighted with these as the most important key guide is the sound - its not 'tinny' like others i have tried .... See more

Rated 4 out of 5 stars

Waited a little longer than anticipated for delivery, circa 12 days, however, once the hearing aids arrived they were easy to set up following the helpful video lessons. Definitely take a little time... See more

Rated 4 out of 5 stars

I was concerned about delivery but when delivered was surprised at the quality. Didn’t set up immediately but when I did it was very straightforward and only took about half an hour. Settings are eas... See more

Rated 4 out of 5 stars

I got used to them pretty quickly due to having worn NHS hearing aids for some years. I'm not yet able to distinguish all words on tv or with other noise around, but it is improving daily. The volume... See more



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4.0

Great

TrustScore 4 out of 5

715 reviews

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4.0

All reviews

(715)

715 reviews in the last 12 months

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Rated 5 out of 5 stars

I have tried 6k hearing Aids- this product is amazing

I cant thank the team enough. I was about to take out a loan for just over 6k.
I thought i will give this one a try first. Honestly, best decision i could have made. The team are amazing and can't do enough for you.
Highly recommend. Thank you for all your help.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Their hearig aids are great as I had…

Their hearig aids are great as I had difficulty with behind the ear units as I wrar glasses andneed to wrar an oxygen mask for my lug complaint.
We were very sceptical in view ofthe advertised price but I cant faut them

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, the free trail is a scam!! They will not refund your purchase even when you have tried everything they suggest. They are completely ignoring us now, DO NOT ORDER!!

June 24, 2026
Unprompted review
Rated 4 out of 5 stars

I was sceptical and was ready to pay £3000

I was sceptical and was ready to pay £3000 for hearing aids and I’m glad I didn’t because your hearing aids are good and I only paid £150.
I’m still getting used to them and I don’t need to use them all the time.
The difference they make for hearing the TV is fantastic and my partner doesn’t have to repeat everything.Clear sound. Volume down from 38 to 29 on TV.
Good product and good follow up service.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

works exactly as claimed

works exactly as claimed, this is not an amplifier that could cause more hearing damage, but a sophisticated piece of engineering that will enhance your hearing.
the video support is succinct and extremely easy to follow.
easily comparable to any expensive options on the market, yet others cannot compare to the price of these. very satisfied.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Best hearing aids ever

It is so good to be able to hear clearly once more thanks to Smart Hearing. The aids are comfortable to wear, easy to use with the clear instructions available and help is there if you need it, which I did due to my inverted concha. A prompt email came back with the help I needed. Biggest thank you to Smart Hearing for connecting, not isolation with friends, colleagues, wonderful.
P Hincks

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Well after much hesitation I ordered…

Well after much hesitation I ordered them and was very happy to have received them and reolised I hadn’t made a mistake ordering them and have shown them to my brother in law and he’s now interested I would highly Recommend anyone who needs them to go ahead and Do it

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

A new dawn ....

I received my Smart Hearing Aids 2 weeks ago but have only tried them for the first time today after charging them overnight . After a bit of whistling to begin with they now fit perfectly into each ear with the whistling gone. I can hear much more clearly now without my wife having to repeat herself !!I'm looking forward to the future with confidence as I'm now able to hear friend and family clearly when we all meet up . The quality of the Aids are excellent , the instruction videos most helpful and the price unbeatable . Thank you Smart Hearing for an excellent product which I can highly recommend - Chris Henderson

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

The hearing aids look and feel very…

The hearing aids look and feel very well made. The caddy and ear pieces are simplicity itself to charge and recharge. The base unit automatically charge the ear pieces when reinserted in the caddy. wherever yo are , you do not need to be "plugged into a USB. the video collection to get you started are very well thought out. Two basic steps get you started, one is to remove the seals strip frrom each of the the ear pieces, these cover the charging pins so that when you lowere the ear pieces into the caddy they automatically locate on the charging pins. The second initial step is to select the correct size foam ear bud and to pushe one onto each ear piece. You can easily change the aar buds if they are not comfortable.. Before you put them in your ears become familiar with the face of the ear pieces as to where you tap them with you fingertip to control which program (1_4). See the videos to explain what you use each program for. A short tap on the switch will step you up a volume level (1-5 max) and the ear piece will confirm what level you are at. If you have been contemplating buyoing hearing aids, these are the best valu ein the market.Do not delay any further, commit to purchasing this great value item

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Sat at so many Board meetings unable to…

Sat at so many Board meetings unable to hear the Chairman’s speech then relying on reading the Minutes later.
Had hearing aids bought on Amazon that were a waste of money.
Saw Boots and SpecSavers but not impressed being quoted over £2000 till I read the Smart details.
Decided to layout £149 …nothing to lose with their return guarantee.
Should have bought them sooner as now I hear every word and best of all……nobody has twigged I am wearing them !!
Thanks for giving me my hearing back.

Robert in Brighton

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

This the first time I had to have a…

This the first time I had to have a hearing aide the hearing test said it was the high frequency that I was down on I got this one to try out before buying one at over a thousand pound it is worth the money the only thing is that the high frequency over powered the lower one it as four settings which I am still working which one is best.it has six volume settings all so it cuts down the noise of the tool like vacuum cleaner when using it but every body is different

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

I thought it was a scam

To be fair, half my mind said scam. Because my NHS aids weren’t behaving as I wanted I decided to take a chance and order a pair from Smart Hearing. They were delivered within the time scale promised ready to go. Tried all three sets of buds, right aid perfect. Left ear squealed with all three buds. Contacted SH who told me how to overcome problem, practiced a few times and now both working perfectly. I can’t fault this firm and would recommend them even to people I don’t know.

June 19, 2026
Unprompted review
Rated 4 out of 5 stars

Fabulous product

Fabulous product
Just received mine . From the moment I opened the package (which looked very expensive) I was impressed by the quality and professionalism in the way everything was explained, very clear instructions.
I have been using mine for a few days and am still getting used to the different programs.
One thing don't be impatient . you must allow you brain to accept them and once you have mastered the way to adjust them to your liking you will be delighted to have chosen this brand

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Turned out to be an excellent purchase !!!!

It took a while for parcel to arrive and I began to wonder if I had been foolish to order in the first place. Was this indeed genuine ?
On arrival I was first of all impressed by the whole presentation of the product which included pleasantly straightforward instructions.
So I tried out the aids and was not very successful but decided to persevere especially as I am seldom good with new technology. It all paid off. I am delighted I did not give up. The old saying is that practice makes perfect so that's what I did. The more I used the happier I became and operating the aids became second nature.
Are you wondering what to do?
Go for it. For me this was an excellent experience and purchase !!!!!

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

45 Day Guarantee my ARSE.

45 Day Guarantee my ARSE.

Cheap rubbish avoid at all costs.

Didn’t seal properly in my ears and was immediately given a link to a branded tips on Amazon which may work (they didn’t) they therefore know the tips they send are substandard but continue to do so.
Then they decided my hearing was too poor for them to help so offered a massive 30% refund plus £10 towards postage. Claiming it was clearly stated in their 45 day guarantee, bollocks hidden in fine print.
So I told them to stick their refund as writing poor reviews, which are 100% true, would give me more satisfaction.
45 day Guarantee…. My arse

June 22, 2026
Unprompted review

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