No response from support emails
No response from support emails
Hidden charges
Subscription
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No response from support emails
Hidden charges
Subscription
Despite attempts of emailing this company to advise I want to cancel subscription I have heard nothing back and I have another email advising them sending me yet another supply.
Website is misleading as it says once you log in you can make changes under manage your subscription - there is no manage your subscription to access so I have emailed them twice now and still not heard nothing. I have been able to remove my bank card details but am unable to remove my name and address. Not happy - will have to cancel at my bank. I was originally just wanting to change the order rather than chancel but now I feel took advantage of and really disappointed. If I get a reply I will post again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.