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Terra Reviews 3

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TrustScore 3 out of 5

2.8

Software Company
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Company details

  1. Software Company

Written by the company

Terra is an API that makes it easy for apps to connect to wearables. Enable your users to connect to your app integrations like Garmin, Fitbit, Oura, Wahoo, Google, Samsung, Apple and others through a single source. Plus, install the widget for a full front end experience too.

Contact info

  • 125 Kingsway, WC2B 6SE, London, United Kingdom

  • tryterra.co

2.8

Average

TrustScore 3 out of 5

3 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible experience with support

Terrible experience with support. Not providing any phone support is a major mistake when complexities are involved. This is a company that claims that everything is plug and play but to charge $499 USD per month for the experience of waiting 48 hours for drip-fed, emailed support is extremely inefficient and frankly infuriating. I don't have anything positive to report at this stage, but I hope they can pull their finger out and change my mind.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Bad medical device integration

Terra offers very limited integration with medical devices. While the fundamentals are acceptable, it falls short when it comes to effectively handling and using medical data, making it a weak alternative in practice.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Helped us scale to 50+ cities

Great support by the team. We have been using Terra from a few months and the integrations have helped us scale to 50 different cities and 20 different wearable types.

Developing the same would require months of rigorous effort. Hope to keep working with Terra

March 24, 2022
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Reply from Terra

Thanks so much for your good words! Looking forward to keep supporting you :)

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