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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the overall user experience enjoyable and comfortable. Many people highlight the excellent customer service, appreciating the clear communication and support received throughout their interactions. However, some customers expressed dissatisfaction with the pricing, finding it unclear or feeling that certain expectations regarding future services were not met, leading to disappointment.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and... See more

User experience

Users describe positive interactions with the overall experience. Many customers express excitement for new... See more

Service

Clients share ambiguous opinions on service. Many reviewers report feeling pressured into signing contracts... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful, kind, and... See more

Price

Consumers find the pricing to be a significant source of dissatisfaction. Many reviewers report being... See more

Based on these reviews

Rated 5 out of 5 stars

I spoke to the great gentleman Paolo Garcia and he gave some perfect advice about modelling agencies and which ones to further my amazing modelling career with as an aspiring male model. I canno... See more

Company replied

Rated 5 out of 5 stars

I’m really excited to take the step toward a completely new experience in my life. It’s definitely outside my comfort zone, so it feels a little scary, but I already feel welcomed and supported by Pau... See more

Rated 5 out of 5 stars

I really enjoyed my experience at TS studios. Fantastic people, very professional. Make up lady did amazing job with makeup and hair also photographer did great service 👏 Made me feel welcome and rel... See more

Company replied


Company details

  1. Photography Studio

Written by the company

TS Studios is an award-winning photographic studio with locations in London, Camden and Manchester,. We know that entering the modelling and entertainment industry can be tough, and we’re here to make it easier for aspiring models. Our team is composed of accredited professionals with extensive experience in the fashion and modelling industry. They bring a wealth of knowledge and expertise, having worked with top brands and renowned figures. This experience allows us to provide you with the highest standard of support and guidance. At TS Studios, we are committed to helping you create an impressive and versatile portfolio that meets industry standards. Our photographers, stylists, and makeup artists work together to ensure you look your best, while our career advisors offer invaluable insights to help you navigate the industry. We provide comprehensive portfolio services, including Z Cards and eFolios, to help you stand out at networking events and auditions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dealt with Paulo absolute star⭐ yet to…

Dealt with Paulo absolute star⭐ yet to start my model career🤞

October 23, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re thrilled to hear you had such a positive experience with Paulo. Wishing you all the best as you kickstart your modelling journey — exciting times ahead! ⭐

Rated 5 out of 5 stars

I spoke to the great gentleman Paolo…

I spoke to the great gentleman Paolo Garcia and he gave some perfect advice about modelling agencies and which ones to further my amazing modelling career with as an aspiring male model.
I cannot thank him enough for his top advice, kind words, help and support.
He gave me superb words of encouragement about me both personally and professionally.
Thanks Paolo , it was my pleasure talking to you this afternoon.
Kind regards,
Clive,
Mr Clive David Smith Esq.

October 23, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you, Clive! We’re delighted to hear that Paolo was able to provide such helpful guidance and encouragement. Wishing you every success as you take the next steps in your modelling journey — it was our pleasure supporting you!

Rated 5 out of 5 stars

Very good

Very good, great service from Paulo.

October 22, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your feedback! We’re delighted to hear you had a great experience with TS Studios and with Paulo.

Rated 5 out of 5 stars

Paulo was superb in explaining the…

Paulo was superb in explaining the process and my daughter had a lovely time at the studio.

October 18, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your feedback! We’re thrilled to hear that Paulo was able to explain the process clearly and that your daughter enjoyed her time at the studio.

Rated 5 out of 5 stars

Paulo was great throughout

Paulo was great throughout. very professional and talked me through everything brilliant can't wait for the next step highly recommended
Thanks Paulo

October 20, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We’re delighted to hear that Paulo was professional and helpful throughout, and that you feel confident about the next steps. We really appreciate your recommendation!

Rated 5 out of 5 stars

Paulo was very polite

Paulo was very polite, he guided me through how things work properly

October 22, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your feedback! We’re glad Paulo could guide you through the process and make everything clear.

Rated 5 out of 5 stars

Lovely experience

Spoke to Paulo on the phone. Was very lovely, gave me all the details. I’m looking forward to the shoot and seeing where it takes me. Thank you Paulo!

October 22, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your feedback! We’re glad Paulo could provide all the details and make the process clear. We appreciate your kind words.

Rated 5 out of 5 stars

I had a great experience with this…


I had a great experience with this modeling company! The team is professional, supportive, and truly cares about helping models grow in their careers. Communication was always clear and friendly, and everything felt well-organized from start to finish. I’m really happy with the opportunities they provided — highly recommended for anyone interested in modeling!

October 21, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We’re thrilled you had a positive experience and felt supported throughout the process. We’re committed to helping models grow and appreciate your recommendation!

Rated 1 out of 5 stars

I do not recommend TS Studio

I do not recommend TS Studio based on my personal experience.

When I visited, I felt pressured to purchase an expensive “Silver Package” costing around £2000, which I was told was needed to begin a modeling career. Later, when I spoke directly with a professional modeling agency, they informed me that such portfolios are not required, since agencies usually take their own photos if they decide to work with you.

I decided to cancel my future payments, as I realized this type of service did not suit my goals. The photos I received were not what I expected in terms of quality and did not help me when applying to agencies.

If you are considering starting a modeling career, I would advise you to research different options carefully and speak to recognized modeling agencies before spending large amounts of money.

July 2, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

We take all feedback seriously, however, the statements made in your review are unfounded and inaccurate. Our company operates with full transparency — all clients receive clear written information outlining the process, and all prices are displayed both on our website and within the welcome pack provided prior to any booking or purchase.

We would also like to clarify that no client is ever pressured to purchase any package or service. Every decision made is entirely voluntary, with clients given the opportunity to review all information before committing to any option.

We take matters of defamation and false representation extremely seriously, as such comments can be damaging and misleading to the public. We therefore respectfully request that you amend or remove your review to reflect an accurate account of your experience.

If you wish to discuss your case further or provide supporting evidence for your claims, please contact us directly so that we can investigate this appropriately.

Rated 5 out of 5 stars

Had a great conversation with Paulo who…

Had a great conversation with Paulo who was very professional, went through everything in detail and was very enthusiastic! What a great guy!

October 21, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re delighted Paulo could provide such a thorough and enthusiastic experience. He’s a real asset to the team, and we’re thrilled you found the conversation so positive!

Rated 5 out of 5 stars

Paulo is amazing

Paulo is amazing, he’s really professional and makes you feel really at ease, so glad to find such an great company.

October 20, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re so glad Paulo could make you feel comfortable and supported. It means a lot to hear such positive feedback about our team!

Rated 5 out of 5 stars

Paulo was great

Just say had a really good time at the Studio for my daughter's Photo Shoot she really enjoyed it staff were amazing especially Paulo who gave me all the information before her Shoot really looking forward to see where this opportunity can get my daughter into modelling with her portfolio Thanks again for a lovely experience

October 20, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We’re so pleased your daughter enjoyed her photo shoot and that Paulo could make the process smooth and informative. We look forward to seeing where her portfolio takes her and are thrilled you had a lovely experience with our team!

Rated 5 out of 5 stars

Just had a fantastic conversation with…

Just had a fantastic conversation with paulo, very professional can’t wait for my day :) thanks again

October 20, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re glad to hear you had a great conversation with Paulo. We’re excited for your day and hope it’s an amazing experience!

Rated 5 out of 5 stars

My daughter loved her photoshoot was…

My daughter loved her photoshoot was explained clearly from start to finish by Paulo.i would highly recommend there service and excited to see what outcome it has for the start of my daughters modelling career.10/10 service

October 18, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re thrilled your daughter enjoyed her photoshoot. Paulo is glad he could make everything clear, and we’re excited to see where this opportunity takes her in her modelling journey!

Rated 5 out of 5 stars

Very good

Felt very comfortable and very confident this is a Logitech website as a gentleman with very good guiding me and tell amid all the advice I need to know and directions much fans

October 20, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re glad you felt comfortable and confident. It’s great to hear that our team was able to guide you clearly and provide all the advice and directions you needed. We really appreciate your feedback!

Rated 5 out of 5 stars

Contact

Spoke with Paulo who was very helpful,Paulo also supplied me with 4 agencies to forward my portfolio

October 20, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re glad Paulo could assist and provide you with agency options to forward your portfolio. We appreciate your feedback!

Rated 5 out of 5 stars

Excited to get started!

I spoke to Paulo on the phone, and he was so friendly and helpful! He gave me all the information I needed and made me feel really comfortable about the process. I’m super excited for my first shoot — can’t wait to get started!

October 17, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re so glad Paulo could make you feel comfortable and provide all the information you needed. We’re excited for you too and wish you all the best

Rated 5 out of 5 stars

I booked an appointment with Paulo over…

I booked an appointment with Paulo over the phone and I had an amazing experience. He was very sweet and professional and he explained everything to me and answered all of my questions.

October 17, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you! We’re thrilled to hear you had such a positive experience with Paulo. We appreciate your kind words and wish you all the best for your upcoming shoot!

Rated 5 out of 5 stars

Paulo thoroughly explained everything…

Paulo thoroughly explained everything so well and made the experience feel more conversational and got the chance to get to know me personally which was nice! Can’t wait for the shoot

October 16, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We’re glad Paulo made the process so comfortable and personal. Wishing you an amazing experience at your shoot!

Rated 5 out of 5 stars

Thank you Paulo

I am a new entry, know absolutely nothing about the working of the industry in UK, but it was amazing to have Paulo assigned to me, he was there every step of the way, following up consistently, clearing up doubts. I am soon going to for the test shoot, I am super excited and happy and absolutely confident as I know there is someone from the company I can contact if I have any doubts.

October 16, 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for sharing! We’re thrilled to hear that Paulo has been so supportive and helpful. Wishing you the best — it’s great to know you feel confident and well-prepared with our team by your side!

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