TSB Living Reviews 432

Fantastic service, even though the email messages went straight into my spam, once i realised something went wrong i discovered TSB staff's many attempts to contact me re rural freight charge issues.... See more

Thanks TSB Living. I purchased other quality items back around 2018 for an airbnb which are still going strong. Everyone comments on how comfy the spare bed is. I have just purchased 2 x recliner chai... See more

I purchased a Outdoor Bar Set, delivery exceeded my expectations & assembly was easy. There was one small issue with a chair part but this was rectified quickly & painlessly. The customer service... See more

Nikhil has made my experience very seemless, and easy each time I visit. To the point that I will wait until he is free. As his friendly professional manner makes him my preferred service perso... See more

Prompt service for click and collect. The colour is dark brown, not a blend of brown and grey. Comfortable chairs for lounging in, leans back further than expected, so it needs either two cushions o... See more

Really happy with our furniture and brand new mattress! Everything was reasonably priced and affordable 😌 I’ll be checking with TSB Living first for any future home decor purchases 😂😎

Great service from the team. Ordered, shipped and received all within 36 hours. The garden bed was simple and easy to put together and the quality was above expectations for the price. Highly recommen... See more

It was our first time to go at TSB Living East Tamaki and had a nice experience. All the staff were accommodating specially Julie who had been so supportive in all of our queries and needs. Kudos to t... See more

It took a few weeks for my son’s bed to be delivered, as it was on pre-order. However, when I emailed them, their communication was prompt and efficient, and they kept me updated on the expected deliv... See more

Brought the black lowboy six drawer, it’s beautiful and sleek and the shipping whanau was too quick! I ordered on a Wednesday got it that same Friday ! if I need anymore furniture I’ll be getting it f... See more

The communication, re: delivery was prompt and efficient...The instructions to the bedframe and mattress was easy to assemble ... It would be helpful to note that an electric power tool is needed to... See more

Bought a Rowing Machine Air & Magnetic System and was a bit nervous about quality, but it is very well constructed and is of very good quality, was relatively easy to put together. the only negative i... See more

We ordered an out door barrel sauna. Within 1 month all the fixings supplied had rusted inside and out including door hinge set. After months of following this up tsb finally agreed to replace them... See more

Tsb is an amazing website it is full of awesome quality products. I love shopping with Tsb easy to order fast delivery. Always beautiful products.

Terrible!!!!!!!!! Paid for a bed and delivery still not received it one month later! It was in stock and i paid an additional 30 delivery charge as soon as they asked for it then weeks later I had to... See more

I bought 2 products.Both are totally disappointed with the product information. Poor instructions information and wrong holes provided at few locations. Product is not complete wood base. Ok for te... See more

Great service, very fast delivery. I bought several items online for a rental property I hadn't seen any of it in person but it was all great.

Julie the only Phillipines work there did impressed me. Best customer service and making sure I’m well satisfied with the products I was buying. She also helps me with my budget to get more. She made... See more

I'm very satisfied with the service, communication and the quality of the bed base and mattress I purchased. I think the price of these items is quite reasonable as well.

Arrived promptly, quality product and easy to assemble with clear instructions. Very happy overall, the bed looks beautiful and is very strong and stable.

So I have brought 5 draws and 4 beds from TSB living so far and they are extremely perfect they are all doing there jobs very well if you want brand new furniture on a budget I would highly recommend... See more

Looked great on line, great price, made my purchase which was confirmed all within five minutes. Picked up next day, Excellent finished product and amazing value. No need to shop around, these guys... See more

100% trust I have bought a mattress, tv unit, drawers, basically all my furniture needs come from here. I order online for pick up. Pick up is ready as soon as you pay. There is a showroom too.

Top tier qaulity, super quick shipping, treadmill is a complete fold down and still allows running upto 12km ! Absolutely amazing

Great staff assistance. Overall really good product, easy to install does what its supposed to do. Only downside is that it comes just in 3M lengths; would be good if it came in 1M lengths as well.

Communication is excellent, every call I made went to voicemail but I received a call back each time from them following up on my query. Every agent I spoke to was friendly and really listened to my c... See more

Simra was extremely helpful and made getting my purchase super quick and easy. Would recommend to anyone coming here.

Efficient, fast handling. A great remote control, ride-on car and love the product but it was missing a bolt for the wheel which is then frustrating to source individually. Overall a minor issue, but... See more

Great coffee tables. Easy to put together although found the length of screws and number of screws a bit confusing. Am very pleased with the service.

Website easy to navigate & exceptional delivery service/delivery guy, no need for me to lift a finger other than open the front door! Will definitely purchase from TSB Living again

Amazing service from the TSB living staff. It was a very welcoming environment and overall had a great experience. Vicky inwards did and amazing and very helpful.

Staff were super helpful, especially Vicky who helped me scure my load on to the car. Efficient service.

Bhanu is so awesome at her work. She's so friendly and accommodating. Her customer rapport is excellent. Thanks Bhanu!

Shipping was great, the items are great but what makes it the best is the instructions for setting it all up, perfect 👌

The Bed I purchased looked exactly as it did on the website. It was easy to assemble and both the bed frame and mattress are good quality items, fantastic pricing and quick delivery. I highly recommen... See more

The items purchased were better than expected. Sure its economical, but the products were very pleasing (quality and durable)

The online purchase process was easy, very quick delivery and the console table was packaged well. The product itself wasnt great, it had scratches from manufacturing on the top of it, and the corn... See more

After a few weeks of back and forward emails and having to leave bad reviews, we finally came to agreement that worked for both sides. My experience 1 email reply each day then a week of no rep... See more

Dealing with TSB was great. Customer services answered questions and queries and the product arrived on time in perfect condition. The reason I only gave a 4 star (and it was almost only a 3 st... See more

My grandson loves the jeep he’s 4 and a great size for him fast delivery great communication thank you

I ordered a recumbent bike online and the communication was fantastic from the start right up to delivery. Great service and I love the bike.

Great service and products, can't fault anything will definitely purchase from here again :)

Bought a mattress topper. Arrived in good time, exactly as described and very well priced. Very happy with the product and overall service. Very happy to shop with them again!

Arrived quicker than predicted, exactly what I wanted to fit a very small space in my laundry room. All good.

Absolutely love the sun loungers that I received, had them delivered, so easy to put together, But probably wouldn’t purchase from TSB again as the delivery fees are absolutely OUTRAGEOUS

Very happy with the mattress. It shipped really quickly from Auckland in time for my guests arriving. They said it was very comfortable to sleep on.

We ordered a bed base from them in November of 2025. It took them two months to ship a box of incomplete bits to our house. When we contacted them, we were told that they would ship another box with t... See more

Product says on the paper that it needed two pieces that didn’t come in the box ,we decided to go ahead and see if it will piece together without it only to find out that it didn’t actually need those... See more

The delivery was very fast. Happy with the mattress I received for my spare room. Price was excellent and guest were happy with their sleep 😴

Nice and easy. Product was on display for testing. Assembly was very simple. However, app and machine do not work as one but thats fine with me