T Shirt and Sons Reviews 314

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

T Shirt and Sons are an excellent business! I've made many orders for custom t-shirts and every one has been a great experience. Not only are the goods of high quality, but the customer serv... See more

Rated 4 out of 5 stars

Happy with the fact i could have images printes on both sides of the hoodies which isnt an option with vista print. Delivery time was satisfactory and the product itself is pretty good. I was disappoi... See more

Company replied

Rated 1 out of 5 stars

Awful! Do not use! In 3 orders they misaligned 2, poor especially as they still sent out misaligned items after the first one was flagged up. Shame they don't have quality control to check orders ar... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with the product. I was nervous,as I am a complete technophobe and hopeless with computers etc,but even I found the designing and ordering process straightforward. ( Couldn't ask... See more

Company details

  1. Custom T-Shirt Store
  2. Clothing Store

Information provided by various external sources

Custom designed, one-off or bulk garment printers. Industry leading technology with superior quality and speedy delivery.


Contact info

3.9

Great

TrustScore 4 out of 5

314 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

I cannot express how wonderful this company is! I messed up my order without realising and Mark (Nobby) contacted me and informed me of this mistake, fully refunded me and advised me to redo the order to which he then fast tracked through for the special day! Customer service is outstanding and the T-shirt print and quality was excellent especially considering how good the price was! Will definitely be using this company again and will be recommending to friends and family. Thanks so much!

September 3, 2021
Rated 1 out of 5 stars

I ordered a jumper and I still haven’t…

I ordered a jumper and I still haven’t got it been since the 5th of August and I’m not happy because I emailed you 3time and I got no reply or it still has not come or when i ordered it didn’t say when it get here by so I’m not happy

August 17, 2021
Unprompted review
T Shirt and Sons logo

Reply from T Shirt and Sons

Thank you for your review, your order was cancelled and a full refund was issued on the 5th of August due to our community guidelines on copyright. Please check out our page here for more details: https://tshirtandsons.com/community-guidelines

Rated 5 out of 5 stars

Efficient service

I needed a baby grow only 3 days after ordering (I ordered in the Saturday and it arrived Tuesday)!
I paid for the express delivery and emailed to check it would arrive in time (because the website had mentioned that some deliveries were being delayed at present) I had a quick and helpful response to the email and the item arrived on the day I needed it for.
All communication was great and accurate.

August 11, 2021
Rated 5 out of 5 stars

Fantastic service from T-shirt and…

Fantastic service from T-shirt and Sons! It was short notice and there were changes but nothing was too much trouble and at no point did I worry we'd miss the deadline on their account. Kind, polite and helpful. Will be recommending and using them again. Thank you.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service, colours nice on printing.(I used a picture), It's not a transfer paper used and sweatshirt seems nice quanlity. Not sure what it will be like through washing yet. IV ordered others now that I can see quality

August 9, 2021
Rated 2 out of 5 stars

Pictures were not central and squashed

I recently purchased an item from these the pictures were not central and were squashed to size. Very disappointed in the result. No refund was offered and I was unable to return the item.

August 8, 2021
Unprompted review
T Shirt and Sons logo

Reply from T Shirt and Sons

I am very sorry you are still disappointed but as I explained in my email, we only offer refunds when the mistake is our fault. If you upload squashed and off-centred pictures then that is what our machines will print. All customers are sent a preview email showing the garment as you have designed, so you have an opportunity to get back to us and request an alteration before the order is sent to print. If you don't reply then the item will be printed and shipped as you have requested. And we did offer to help edit your artwork along with a 50% discount on a replacement order including free shipping, which we will still honour if you would like to reply to my email.

Rated 1 out of 5 stars
T Shirt and Sons logo

Reply from T Shirt and Sons

Our Community Guidelines are are clearly outlined on our website, artwork that infringes on copyright of a trademarked brand will not be printed and a full refund issued. I don't think we could be any fairer, but thanks for your review.

Rated 5 out of 5 stars

Needed some tshirts for a hen do!

Needed some tshirts for a hen do which I wanted to put lots of embarrassing photos of the hen on! All other company's I found the website difficult to use. But this was so easy! And they came so quick! Great price too.

July 9, 2021

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