TTL Holidays Pty. Ltd. Reviews 98

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

TTL Holidays provided excellent service from start to finish. They approached payment with grace and checked up on me several times throughout my trip to Kuala Lampur and Thailand. It was outstanding... See more

Rated 5 out of 5 stars

My Canada Super Visa application took around 10 months, and I’m extremely grateful for the support I received from TTL Holidays throughout the entire process. A long timeline can be stressful, b... See more

Rated 5 out of 5 stars

We had an absolutely wonderful Bali trip organised by TTL holidays. Everything was perfectly planned from start to finish. The itinerary was well balanced with all the sightseeing, leisure and uni... See more

Rated 4 out of 5 stars

Exellent service from Navneet bagga from TTL holidays .He is very helpful and patient enough im clarifying all the queries .Thanku very much. I surly revommend to every one and do repeat business.... See more

Company details

  1. Travel Agency

Written by the company

TTL - The Travellers Lounge is a leading online travel company, dedicated to making travel easy, affordable, and memorable.TTL is your one-stop solution for flights, holiday packages, visa assistance, and cruise bookings.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My Canada Super Visa application took…

My Canada Super Visa application took around 10 months, and I’m extremely grateful for the support I received from TTL Holidays throughout the entire process. A long timeline can be stressful, but their team—especially Pooja—made everything so much easier.

Pooja helped me a lot from day one. She was proactive, organized, and always prepared me for each step well in advance. She reviewed every document carefully, explained the requirements clearly, and made sure nothing was missed. Her communication was excellent; she kept me updated regularly and always responded quickly whenever I had questions.

What I appreciated most was how she stayed involved even during the long waiting periods. She checked in, reassured me when things felt slow, and guided me on what to expect next. Her professionalism and patience truly made a difference.

Thanks to Pooja and the TTL Holidays team, the entire Super Visa process went smoothly despite the long timeline. I highly recommend them to anyone applying for a Super Visa—they are knowledgeable, reliable, and genuinely care about their clients.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

TTL Holidays provided excellent service…

TTL Holidays provided excellent service from start to finish. They approached payment with grace and checked up on me several times throughout my trip to Kuala Lampur and Thailand. It was outstanding that I was reminded of flight changes and my feedback was valued. Keep up the awesome service!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

We recently booked our Bali trip…

We recently booked our Bali trip through TTL Holidays, and I must say the entire experience was absolutely wonderful. From the very beginning, their team was professional, responsive, and very helpful in planning every detail of our trip.

Everything was organised perfectly – flights, transfers, hotel bookings, tours, and activities. We didn’t have to worry about anything. The itinerary was well planned, giving us the right balance of sightseeing, relaxation, and free time to explore on our own. All arrangements were smooth and on time, which made our holiday completely stress-free.

The hotels selected were excellent, the drivers and guides were friendly and punctual, and every tour was arranged seamlessly. It truly felt like a well-managed and thoughtfully curated trip.

Thank you, TTL Holidays, for helping us create such beautiful memories in Bali. We really appreciate your effort and support throughout the journey. We will definitely book with you again and highly recommend you to family and friends!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

I will always recommend TTL holidays now

We had an absolutely wonderful Bali trip organised by TTL holidays. Everything was perfectly planned from start to finish. The itinerary was well balanced with all the sightseeing, leisure and unique experiences.
All transfers were smooth, hotels were comfortable and well located and moreover we enjoyed good discount on the food and beverages with their booking vouchers.
Hotels was excellent and clean. The daily breakfast was fresh, well prepared and had a good variety of options.

Many thanks to TTL team and a special thanks to Jazz who was so helpful and dedicated through out the trip.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

I will never recommend TTL Holidays PTY…

I will never recommend TTL Holidays PTY LTD to anyone. This was one of the worst holiday experiences we have ever had.

Our coordinator, Mr. Shubham Bisht, was extremely rude, unprofessional, and insensitive. He does not know how to speak to customers or understand their situation.

One day before snorkeling, we had already done water activities in Nusa Penida, where my husband had a very bad experience, got scared, and was injured. After that incident, he clearly told us that he does not want to go into the water again.

Despite informing Mr. Shubham about this and about my husband’s health condition, he still booked snorkeling without asking whether we can swim or are comfortable. He argued that the activity was “complimentary” and that he had paid a high price for it. This is completely unacceptable.
We paid the full amount for the entire holiday package, and it is not our concern how much the company pays for individual activities. Discussing price comparisons and internal costs with customers is highly unprofessional.

He refused to replace the snorkeling activity with another one and clearly said that there would be no refund, and if we wanted any other activity, we had to pay extra. On one side, my husband’s health was not good, and on the other side, he kept arguing and forcing us. Because of his attitude and lack of understanding, I finally gave up and stopped arguing with him.

Another serious issue happened on the last day. Our flight was at night, and we requested to stop for dinner on the way to the airport (not anywhere else). He told us to coordinate with the driver, but when we did, he kept calling me repeatedly while I was eating dinner. He did not understand that if a person does not pick up immediately, you must wait.

Instead, he called the driver and scolded him for stopping for dinner, even though the driver was only following the customer’s request. The driver was visibly shaken. Because of this, we were forced to skip dinner and book a separate cab just to eat food. We had not eaten properly the entire day due to activities and only had some snacks.

The reality of this company is completely different from what they show online. Poor communication, no respect for customer comfort, health, or basic needs.

My relatives are planning to visit Bali in the coming months, and I have strongly refused and warned them not to book with this company. I am posting this review so that other people do not suffer the way we did.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience with TTL…

We had a wonderful experience with TTL Holidays. Our trip was very well planned from start to finish, and everything ran smoothly. The itinerary was thoughtfully designed, with the right balance of sightseeing, activities, and relaxation. All the activities were well organised and enjoyable, making the journey truly memorable. The team was professional, responsive, and took care of every detail, which allowed us to travel stress-free. Highly recommend TTL Holidays for anyone looking for a perfectly planned holiday!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

The TTL Holidays is highly recommended

The TTL Holidays is highly recommended. We just finished our Bali tour. We stayed at the Fairfield by Marriott Bali South Kuta. The hotel is superb, and breakfast is top-notch.

They provided us with pickup and drop-off. Excellent package.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

I had great experience and satisfaction…

I had great experience and satisfaction with my trip.
It was a last moment plan and Ttl were very accommodating and helpful in making my trip more enjoyable and memorable.
I would recommend this company to all my friends and known.
Thank you and keep up the good work.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with TTL…

Had a great experience with TTL HOLIDAYS team. Very responsible and kind team members. Great deal for Japan and Thailand package. Hotel premises were good. Helped us throughout our trip
Appreciate their services
Thanks to all for giving us such a wonderful trip.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much Jazz and Mr Rakesh

Thank you so much Jazz and Mr Rakesh. We are very happy with your services and i really appreciate your customer services. You customized every details for us and you had been in contact with us through out our journey.

Please go ahead with their services. My family is really very happy with them.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

The Bali package from Ttl holidays was…

The Bali package from Ttl holidays was a good experience overall. The itenerary covered most of the major attractions, and the hotel locations were convenient. The team was very responsive before the trip, which gave us confidence.

Thanks Ttl holidays team...

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

Not a profession company to buy tickets

I purchased the ticket from https://flydealfare (Merchant Name: TTL Holidays) on 16th Dec 2019 and a total amount of $3684.87. When I checked my CC statement, I saw all 7 lines in my credit card statement. 4 line items charged by United Airlines amount $2842.xx and $842.xx was charged by TTL holidays. Fly date was 25th June 2020

Due to COVID, I got a call from flydealfare and they confirmed the flight was cancelled. After a month, they confirmed that they will refund $3484 instead of original charge $3684.87 (deduct $200 = $50/passenger). I agreed.

By Aug end, I got a partial refund of a total $2842.78 from United airline. As per Merchant, TTL holiday already refunded $642 to same credit card on 17th July 2020 with transaction reference number 0014883xxx . Merchant confirmed this in mid October 2020. I checked with my Credit card company representative, whether there is any refund from TTL Holidays with an amount $642 and Credit card representative confirmed that there is no refund from TTL holidays merchant.

I contacted TTL again and requested for evidence of this refund but surprisingly there is no evidence for this refund.

March 6, 2021
Unprompted review

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