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Rated 2 out of 5 stars

Very expensive for what is. This price is not justified by what is offered here. However, the biggest red flag is that you cannot cancel your subscription on their site. You can pause it, but that's... See more

Rated 5 out of 5 stars

Tubesift has become my essential go-to tool for creating campaigns and running video ads in Google Ads. It saves me so much time and helps me find super relevant videos that I know my target audience... See more

Rated 1 out of 5 stars

Was part of tubesift for a couple months some years ago. After I left and unsubscribed from their emails I was still getting them. Even after getting in touch with their support team as to why I was s... See more

Rated 1 out of 5 stars

Really poor customer service and I would never recommend. They have a 7 day free trial but it's not made clear that you have to contact them to cancel. Just pausing the subscription does nothi... See more

Company details

  1. Internet Marketing Service
  2. Computer Training School
  3. Software Company

Written by the company

Precision Targeting for YouTube Ads


Contact info

1.8

Poor

TrustScore 2 out of 5

69 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

OK functionality, excessive pricing, bad account management interface

The service works well in terms of functionality; however, the pricing per month seems rather excessive when you are not using it constantly, and the process to pause the account and reactivate it is unnecessarily complicated.

July 7, 2021
TubeSift logo

Reply from TubeSift

Hello Ignacio,

Thanks for your feedback.

TubeSift is a SaaS (Software as a Service) platform accessed through monthly or annual memberships. It is not a single use tool.

Our support team is available 7 days per week to assist customers, including with cancelation. We are available via email (support@tubesift.com) or our team can also be reached using the chat icon located on every page within the platform. We are always standing by to help our customers.

While we don't have the option to "pause" a membership, we are able to transfer saved data from an inactive account to a newly formed active account. This is possible within 60 days, as all related data will be permanently deleted after that period of time.

We hope to see you again in the future. Thanks for your business.

Best regards,
Team TubeSift

Rated 2 out of 5 stars

I didn't get any sales from my campaign…

I didn't get any sales from my campaign where I used Tubesift for my YT video ads.

July 7, 2021
TubeSift logo

Reply from TubeSift

Making sales depends a lot on factors that TubeSift can not control. Your video ad, your landing/sales page, your offer, etc...
TubeSift simply helps you get your message in front of the right people at the exact moment they are searching for what you have to offer.
Based on those factors I don't think that a 2 star review is fair. TubeSift does exactly what it is supposed to do.
You not making sales is not a reason for us to get a low review like this.
Thanks for giving TubeSift a try though. I'd suggest you work to dial in your ad, lander, and marketing message and then give TubeSift a try again when those things are in order.
Thanks!
Justin

Rated 5 out of 5 stars

Fab!!

Fab site, so convenient and very easy to use. Just a tad too expensive, but if you can afford it then it’s totally worth it.

July 7, 2021
Rated 5 out of 5 stars

Essential tool for Anyone Running Youtube Ads

Tubesift has become my essential go-to tool for creating campaigns and running video ads in Google Ads. It saves me so much time and helps me find super relevant videos that I know my target audience is watching. Just a solid product for advertisers. Highly recommend.

June 30, 2021
Unprompted review
Rated 2 out of 5 stars

I strongly dislike the lack of customer…

I strongly dislike the lack of customer loyalty. Two of our letters remained unanswered. And the fact that you can not manage the subscription in the office. We paid for a whole month of use only because we could not change the settings on our own. Is it fair?

June 30, 2021
TubeSift logo

Reply from TubeSift

Hello Tulinova,

Thanks for your feedback!

We have reviewed your request in our support desk. All of your inquiries have been answered and handled appropriately.

This is a monthly membership that has automatic renewals.

Our cancelation policy is simple. Just send a request to cancel prior to renewal anytime. Our support desk is available to assist around the clock via email: support@tubesift.com or using the chat icon on every page within the platform.

Thanks for your business and we're glad you got great results for your client by using TubeSift!

Best regards,
TubeSift


Rated 5 out of 5 stars
TubeSift logo

Reply from TubeSift

Hello Osmay,

Thanks for the feedback!

Our team is available around the clock to assist our customers, including with cancellations.

While we have provided you with a refund, we do appreciate the opportunity to cancel monthly memberships prior to their renewal.

Best regards,
TubeSift

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